1

Information Technology Assistant Jobs in Iowa (NOW HIRING)

IT Support Manager

Fort Dodge, IA · On-site

$80K - $90K/yr

... assistants. * Operations & Service Delivery: Oversee daily workflows, coordinate endpoint ... IT support or Service Desk environment. - Associate or Bachelor's degree in Computer Science ...

KDSM has an excellent career opportunity for a full-time IT Engineer to support the Engineering ... Develop knowledge of facility specific IT needs and assist in supporting these systems * Apply ...

... * Assist with user environment support across technologies such as Active Directory, Citrix, Dell ... At least 2 years of experience in end-user support, desktop support, or a closely related IT suppor ...

New

IT Support Technician II

Clarion, IA · On-site

$19.25 - $26.50/hr

Perform regular system updates and maintenance * Assist in technology disposal and data security * Collaborate with the IT team on projects and improvements * Other duties as assigned Required ...

Collaborate and bring new ideas to Duke's IT department * Assist in administering and maintaining ... Must be able to coordinate with IT Lead - Organizing and delegating job duties at various store ...

Job Id: 799504 IT Field Services Support Location: On-site, 1200 E Washington St, Mount Pleasant ... * Assist in operational issue resolution while ensuring compliance with DoIT, DOC, and MPCF ...

IT Support Technician - Level 2

Early, IA · On-site

$19.25 - $26.50/hr

Provide Level 2 IT support by answering Service Desk calls, monitoring the ticket queue, and resolving escalated issues * Assist Level 1 Support via phone and Microsoft Teams with advanced ...

IT Support Technician - Level 2

Humboldt, IA · On-site

$20.75 - $28.25/hr

Provide Level 2 IT support by answering Service Desk calls, monitoring the ticket queue, and resolving escalated issues * Assist Level 1 Support via phone and Microsoft Teams with advanced ...

IT Support Technician - Level 2

Humboldt, IA · On-site

$20.75 - $28.25/hr

Provide Level 2 IT support by answering Service Desk calls, monitoring the ticket queue, and resolving escalated issues * Assist Level 1 Support via phone and Microsoft Teams with advanced ...

IT Support Technician - Level 2

Early, IA · On-site

$19.25 - $26.50/hr

Provide Level 2 IT support by answering Service Desk calls, monitoring the ticket queue, and resolving escalated issues * Assist Level 1 Support via phone and Microsoft Teams with advanced ...

IT Support Technician - Level 2

Early, IA · On-site

$19.25 - $26.50/hr

Provide Level 2 IT support by answering Service Desk calls, monitoring the ticket queue, and resolving escalated issues * Assist Level 1 Support via phone and Microsoft Teams with advanced ...

Showing results 21-40

Information Technology Assistant information

See Iowa salary details

$10

$21

$36

How much do information technology assistant jobs pay per hour?

As of Aug 12, 2026, the average hourly pay for information technology assistant in Iowa is $21.29, according to ZipRecruiter salary data. Most workers in this role earn between $16.25 and $22.12 per hour, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as an information technology assistant, and why are they important?

To thrive as an Information Technology Assistant, you need a solid understanding of computer hardware, software troubleshooting, and network basics, often supported by an associate degree or relevant certifications like CompTIA A+. Familiarity with help desk ticketing systems, operating systems (Windows, macOS), and basic networking tools is typically required. Strong problem-solving skills, attention to detail, and effective communication set standout candidates apart in this role. These skills are crucial for efficiently resolving technical issues, supporting organizational productivity, and ensuring smooth IT operations.

What is the job of an information technology assistant?

As an information technology assistant, your job is to troubleshoot and repair computers for a business or government agency. IT assistants frequently install new hardware and software, configure existing systems to meet the organization's needs, return defective products to vendors, negotiate prices on new equipment, and monitor network use. You may also help prepare department budgets, replace equipment while following an upgrade schedule, and evaluate the relevance of emerging technology. When working for the government, you may be asked to participate in emergency response and remain at work in spite of evacuations. Some IT assistants are on-call for support outside of regular hours.

How does an information technology assistant typically collaborate with other departments within an organization?

Information Technology Assistants often work closely with various departments to resolve technical issues, set up new hardware or software, and ensure smooth operation of IT systems. They may assist in onboarding new employees by configuring workstations and user accounts, and frequently communicate with non-technical staff to troubleshoot problems or provide basic IT training. This role requires strong communication skills and the ability to translate technical concepts into easy-to-understand terms, fostering effective collaboration across teams.

What is the difference between Information Technology Assistant vs Network Technician?

AspectInformation Technology AssistantNetwork Technician
CertificationsCompTIA A+, Microsoft Office certificationsCompTIA Network+, Cisco CCNA
Work EnvironmentOffice settings, help desk supportData centers, network infrastructure sites
Job FocusGeneral IT support, hardware/software troubleshootingNetwork setup, maintenance, troubleshooting

While both roles support IT operations, an Information Technology Assistant provides broader technical support within an organization, whereas a Network Technician specializes in network infrastructure and connectivity issues. The roles often overlap in certifications and work environments, but their primary focus differs, making each suited for specific IT career paths.

What are the most commonly searched types of Information Technology jobs in Iowa? The most popular types of Information Technology jobs in Iowa are:
What are popular job titles related to Information Technology Assistant jobs in Iowa? For Information Technology Assistant jobs in Iowa, the most frequently searched job titles are:
What job categories do people searching Information Technology Assistant jobs in Iowa look for? The top searched job categories for Information Technology Assistant jobs in Iowa are:
What cities in Iowa are hiring for Information Technology Assistant jobs? Cities in Iowa with the most Information Technology Assistant job openings:
Infographic showing various Information Technology Assistant job openings in Iowa as of August 2026, with employment types broken down into 1% As Needed, 74% Full Time, 23% Part Time, and 2% Contract. Highlights an 93% Physical, 2% Hybrid, and 5% Remote job distribution, with an average salary of $44,286 per year, or $21.3 per hour.

Assistant Vice President, Information Technology

EquiTrust Financial Services

West Des Moines, IA

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Posted 20 days ago


Job description

Assistant Vice President, Information Technology 
Location: West Des Moines, IA or Chicago, IL (Mostly Off-Site)
Employment Type: Full-Time

About Us: 

EquiTrust Life Insurance Company is a national carrier of competitive, client-friendly annuity products sold through a variety of distribution channels, including more than 20,000 independent agents and independent marketing organizations (IMOs). Since 2003, we have provided exceptional customer service to our clients by operating with integrity and passion.

Our success is driven by a collaborative and inclusive workforce that values diverse perspectives, innovation, and continuous improvement. EquiTrust sells products nationwide and is headquartered in Chicago, Illinois, with operations in West Des Moines, Iowa.

How You’ll Contribute: 

As the Assistant Vice President, Information Technology, you will provide strategic leadership for one or more technology teams responsible for delivering innovative, secure, and reliable technology solutions that support EquiTrust’s business objectives. You will partner with executive leadership, business stakeholders, and technology teams to shape IT strategy, oversee technology investments, develop high-performing teams, and drive successful delivery of enterprise initiatives.

We are looking for an experienced and collaborative technology leader who is passionate about developing people, fostering innovation, and aligning technology with business strategy.

What You’ll Do: 

• Lead, develop, and inspire high-performing Information Technology teams through coaching, talent development, succession planning, performance management, and employee engagement
• Partner with executive leadership to develop and execute IT strategies that support organizational priorities, portfolio initiatives, and long-term business goals
• Direct technology initiatives from planning through implementation, ensuring successful delivery within scope, budget, quality, and timeline expectations
• Drive innovation by identifying opportunities to leverage technology to improve business processes, operational efficiency, and customer experiences
• Build strong partnerships with business leaders to understand organizational needs and align technology solutions with strategic objectives
• Oversee IT resource planning, budgeting, and investment decisions to maximize value and organizational effectiveness
• Establish and promote IT governance, security, compliance, operational standards, and best practices across supported technology functions
• Identify, assess, and mitigate technology risks while ensuring compliance with applicable regulatory and security requirements
• Foster a collaborative, inclusive, and continuous learning culture that encourages innovation, accountability, and cross-functional teamwork

What You’ll Bring:

Education

• Bachelor's degree in Computer Science, Information Systems, Business Administration, or a related field required
• Master's degree in Computer Science, Information Systems, Business Administration, or a related field preferred

Experience

• Extensive leadership experience in Information Technology, including experience managing technology teams and enterprise initiatives
• Experience developing and executing IT strategies that align with organizational goals and business priorities
• Experience leading software development, application delivery, infrastructure, or enterprise technology organizations
• Experience within insurance, financial services, or other highly regulated industries is a plus

Knowledge, Skills, and Abilities 

• Proven ability to develop and execute technology strategies that support business growth, operational excellence, and enterprise priorities
• A proven people leader who develops talent through coaching, psychological safety, and clear expectations, creating an environment where individuals and teams can thrive
• Strong understanding of enterprise information systems, application architecture, systems integration, and Agile software development practices
• Hands-on experience delivering digital technology solutions within the life and annuity industry, with a strong understanding of the product lifecycle and end-to-end business operations
• Experience designing or delivering digital experiences for both financial professionals and end customers across web, mobile, and service channels, with an emphasis on consistency, usability, and self-service capabilities
• Ability to translate between business stakeholders and technical teams, building trusted relationships across the organization while communicating technology strategy effectively to senior leaders and external partners
• Strong analytical, strategic thinking, and decision-making skills with the ability to solve complex business and technology challenges
• Experience leading technology portfolios, resource planning, budgeting, and enterprise initiatives in a dynamic environment
• Commitment to innovation, continuous improvement, collaboration, and developing high-performing teams

Physical Requirements:

• Ability to work at a computer for extended periods, including frequent use of a keyboard and monitor
• Occasional standing, walking, bending, reaching, and lifting up to 20 pounds
• Ability to communicate effectively in a professional work environment

Where You’ll Work: 

• Location: West Des Moines, IA or Chicago, IL (Mostly Off-Site)
• Travel: Infrequent travel (less than 5%)

Total Rewards:
In addition to base pay, eligible employees may receive an annual discretionary incentive bonus and access to a competitive benefits package including: 

  • Medical, Dental & Vision coverage:
  • 401(k) with Company Match
  • Paid time off: Vacation, Sick, Holiday, and more
  • Paid Parental Leave for both Mothers and Fathers
  • Hybrid/Remote Work Options
  • Early Friday Closure

EquiTrust is committed to fostering an inclusive workplace where employees feel respected, valued, and empowered to contribute their unique perspectives. We welcome applicants from all backgrounds and experiences and encourage candidates to apply even if they do not meet every qualification listed.

EquiTrust is an Equal Opportunity Employer and participates in the U.S. Federal E-Verify program. Applicants have rights under federal and state employment laws. To learn more, visit EquiTrust Careers. 

#LI-PK01

#LI–HYBRID