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Information Technology Assistant Jobs in Georgia

nLeague

IT Service Delivery Coordinator

Atlanta, GA · On-site

This role includes administrative assistant responsibilities for the IT Service Delivery and Student Experience team, providing administrative support to ensure smooth operations. This position will ...

Morehouse College

Technology Assistant

Atlanta, GA · On-site

$11/hr

Position Details Position Information Job Type Student Position Title Technology Assistant Purpose or role of this position at Morehouse Under general supervision of ITS management, the student ...

Ask IT consulting

IT Technical Trainer

Tennille, GA

Remain knowledgeable about Georgia DOT IT applications and business strategies as related to training materials and courses * Assist technical managers, IT developers, and specialists to explain ...

Wesley-International

IT Administrator

Scottdale, GA · On-site

$70 - $95/hr

Information Technology Location: On-Site (Atlanta Georgia) Employment Type: Full-Time Position ... Perform periodic access reviews and assist with maintaining appropriate segregation of duties.

Wesley International LLC

IT Administrator

Scottdale, GA · On-site

$70K - $95K/yr

Information Technology Location: On-Site (Atlanta Georgia) Employment Type: Full-Time Position ... Perform periodic access reviews and assist with maintaining appropriate segregation of duties.

Tier4 Group

IT Engineer

Atlanta, GA · Remote

Develop scripts and internal tools to automate routine IT operations. * Utilize AI-powered tools to assist with troubleshooting, scripting, documentation, analysis, and process optimization.

CITY OF FAIRBURN

IT ANALYST

Fairburn, GA · On-site

... assist with the setup, * Installs, diagnoses, repairs, maintains, and upgrades all hardware and ... Collaborates with other IT team members to address systemic issues and participate in team meetings ...

New

Harris American

IT Associate

Baxley, GA · On-site

The IT Associate provides frontline help desk support to employees across the organization. This ... Assist employees with VPN, Wi-Fi, remote access, and connectivity issues. · Support conference ...

Harris American

IT Associate

Baxley, GA · On-site

The IT Associate provides frontline help desk support to employees across the organization. This ... • Assist employees with VPN, Wi-Fi, remote access, and connectivity issues. • Support ...

Robert Half

IT Specialist

Atlanta, GA · On-site

$36.10 - $41.80/hr

We are looking for an IT Specialist to join a growing IT Software organization in Atlanta, Georgia ... * Assist users with modern AI applications by offering practical guidance on effective prompting ...

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Information Technology Assistant information

See Georgia salary details

$9

$19

$33

How much do information technology assistant jobs pay per hour?

As of Sep 6, 2026, the average hourly pay for information technology assistant in Georgia is $19.14, according to ZipRecruiter salary data. Most workers in this role earn between $14.62 and $19.90 per hour, depending on experience, location, and employer.

What is the job of an information technology assistant?

As an information technology assistant, your job is to troubleshoot and repair computers for a business or government agency. IT assistants frequently install new hardware and software, configure existing systems to meet the organization's needs, return defective products to vendors, negotiate prices on new equipment, and monitor network use. You may also help prepare department budgets, replace equipment while following an upgrade schedule, and evaluate the relevance of emerging technology. When working for the government, you may be asked to participate in emergency response and remain at work in spite of evacuations. Some IT assistants are on-call for support outside of regular hours.

What are the key skills and qualifications needed to thrive as an information technology assistant, and why are they important?

To thrive as an Information Technology Assistant, you need a solid understanding of computer hardware, software troubleshooting, and network basics, often supported by an associate degree or relevant certifications like CompTIA A+. Familiarity with help desk ticketing systems, operating systems (Windows, macOS), and basic networking tools is typically required. Strong problem-solving skills, attention to detail, and effective communication set standout candidates apart in this role. These skills are crucial for efficiently resolving technical issues, supporting organizational productivity, and ensuring smooth IT operations.

How does an information technology assistant typically collaborate with other departments within an organization?

Information Technology Assistants often work closely with various departments to resolve technical issues, set up new hardware or software, and ensure smooth operation of IT systems. They may assist in onboarding new employees by configuring workstations and user accounts, and frequently communicate with non-technical staff to troubleshoot problems or provide basic IT training. This role requires strong communication skills and the ability to translate technical concepts into easy-to-understand terms, fostering effective collaboration across teams.

What is the difference between Information Technology Assistant vs Network Technician?

AspectInformation Technology AssistantNetwork Technician
CertificationsCompTIA A+, Microsoft Office certificationsCompTIA Network+, Cisco CCNA
Work EnvironmentOffice settings, help desk supportData centers, network infrastructure sites
Job FocusGeneral IT support, hardware/software troubleshootingNetwork setup, maintenance, troubleshooting

While both roles support IT operations, an Information Technology Assistant provides broader technical support within an organization, whereas a Network Technician specializes in network infrastructure and connectivity issues. The roles often overlap in certifications and work environments, but their primary focus differs, making each suited for specific IT career paths.

What is the easiest information technology assistant job to get?

Entry-level IT assistant positions that require basic computer skills, such as help desk support or hardware setup, are generally the easiest to obtain. These roles often require minimal certifications and focus on customer service and troubleshooting, making them accessible for beginners.
More about Information Technology Assistant jobs

What are the most commonly searched types of Information Technology jobs in Georgia?

The most popular types of Information Technology jobs in Georgia are:

What are popular job titles related to Information Technology Assistant jobs in Georgia?

For Information Technology Assistant jobs in Georgia, the most frequently searched job titles are:

What job categories do people searching Information Technology Assistant jobs in Georgia look for?

The top searched job categories for Information Technology Assistant jobs in Georgia are:

What cities in Georgia are hiring for Information Technology Assistant jobs?

Cities in Georgia with the most Information Technology Assistant job openings:

Information Technology Assistant jobs near you
Infographic showing various Information Technology Assistant job openings in Georgia as of August 2026, with employment types broken down into 1% As Needed, 77% Full Time, 20% Part Time, and 2% Contract. Highlights an 92% Physical, 3% Hybrid, and 5% Remote job distribution, with an average salary of $39,813 per year, or $19.1 per hour.

IT Service Delivery Coordinator

nLeague

Atlanta, GA • On-site

Contractor

Re-posted 24 days ago

Job description

Job ID: 65362

Position:  IT Service Delivery Systems & Projects Coordinator

Client: APS - IT

Location: 130 Trinity Ave SW 5th Floor   Atlanta,  Georgia    30303-0000

Duration: 4 Months(Possibility of extension)

On Site

Purpose:  

The Atlanta Public School System is seeking the services of an IT Service Delivery Systems & Projects Coordinator to provide technical support, system management, and training for the IT Service Delivery and Student Experience Team. 

Summary: 

  • Atlanta Public Schools’ Digital Bridge program provides 38,000 student devices, staff laptops, hotspots, and other district technology to ensure students can access digital resources and tools at both school and home.
  • The IT Service Delivery Systems & Projects Coordinator serves as the primary manager of iiQ for the IT Service Delivery and Student Experience Team, ensuring the system operates effectively to support device management and service delivery.
  • The position provides iiQ training for all Field Technicians including Lead Field Technicians, handles ticket escalations involving student Chromebook devices, staff laptops, hotspots, and other district technology, and monitors IT Service Delivery and Student Experience Tableau dashboards. Additionally, this role manages special projects for the IT Service Delivery and Student Experience Group, collaborating with Field Technicians, IT Management, and other IT divisions.
  • The position also helps ensure efficient processes are in place for IT Service Delivery, IT Service Desk, and IT Asset Management.
  • This role includes administrative assistant responsibilities for the IT Service Delivery and Student Experience team, providing administrative support to ensure smooth operations. This position will work under the supervision of the IT Service Delivery team. 

Scope of Work/Key Responsibilities:  

Adhere to established standard operating procedures through the following:  

Maintain exceptional customer service posture at ALL TIMES. 

Serve as primary manager of iiQ for IT Service Delivery and Student Experience Team

Primary iiQ Management and Training Responsibilities: 

  • Manage and administer iiQ system for IT Service Delivery and Student Experience Team
  • Provide comprehensive iiQ training for all Field Technicians and Lead Field Technicians
  • Handle iiQ ticket escalations involving student Chromebook devices, staff laptops, hotspots, and other district technology
  • Assist in the management of district technology including 38,000 student devices, staff laptops, hotspots, and other technology assets across the school district
  • Monitor IT Service Delivery and Student Experience Tableau dashboards
  • Maintain accurate technology asset assignments and data integrity in iiQ system for student devices, staff laptops, hotspots, and other district technology
  • Work with data information group to establish Tableau dashboards for IT Service Delivery, IT Service Desk, and IT Asset Management
  • Manage special projects for IT Service Delivery and Student Experience Group involving Field Technicians, IT Management, and other IT divisions o Help ensure efficient processes are in place for IT Service Delivery, IT Service Desk, and IT Asset Management Record and submit checklists or other documentation as required for upward reporting and accountability. 
  • Provide administrative support including calendar management, scheduling meetings, coordinating events, and managing correspondence for IT Service Delivery and Student Experience leadership
  • Prepare and organize documentation, reports, presentations, and meeting materials for the IT Service Delivery and Student Experience team