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Information Desk Volunteer Jobs (NOW HIRING)

Benefis Health System

Hospital Volunteer

Helena, MT · On-site

Information Desk/Escort Service Meet and greet patients, doctors, vendors, and visitors and assist them by providing room numbers, directions, and other information. Volunteers also escort non ...

Benefis Health System

Hospital Volunteer

Choteau, MT · On-site

Information Desk/Escort Service Meet and greet patients, doctors, vendors, and visitors and assist them by providing room numbers, directions, and other information. Volunteers also escort non ...

Imh

Volunteer LDS Hospital

Salt Lake City, UT · On-site

... Information Desk - Engaging with individuals entering the hospital, assisting with wayfinding and escorting to appointments Women's Services Reception Desk - Assisting visitors presenting to see ...

Imh

Volunteer Description: Unpaid volunteer contributing time to Intermountain Healthcare in various ... Information Desk/ Greeter/ Wayfinder * Department Support * Pet Therapy Teams (Must be certified ...

Intermountain Health

Emergency Department (for qualified candidates 19 years old and older only), Gift Shop, Information Desk, Mammography Clinic (for Women Only) You will be able to choose the volunteer position, day ...

New

Imh

Facility Host

George, IA · On-site

$17.43 - $22.40/hr

Oversee Information Desk Volunteers. Provides clerical support to hospital departments and administration. Posting Specifics Pay Rate: Based on Experience Shift Details: PRN / on call / as needed ...

New

Imh

Volunteer Description: Unpaid volunteer contributing time to Intermountain Healthcare in various ... Front Information Desk - Engaging with individuals entering the hospital, assisting with wayfinding ...

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Information Desk Volunteer information

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How much do information desk volunteer jobs pay per hour?

As of Sep 2, 2026, the average hourly pay for information desk volunteer in the United States is $19.14, according to ZipRecruiter salary data. Most workers in this role earn between $14.42 and $20.19 per hour, depending on experience, location, and employer.

What is an information desk volunteer?

Information Desk Volunteers are individuals who assist visitors, patients, and staff by providing directions, answering questions, and offering general information at the entrance or lobby of an organization, such as a hospital, museum, or community center. They serve as the first point of contact and help ensure guests have a positive experience by addressing inquiries and guiding them to the appropriate departments or services. These volunteers typically possess strong communication and interpersonal skills and play an important role in creating a welcoming environment.

What are the key skills and qualifications needed to thrive as an information desk volunteer, and why are they important?

To thrive as an Information Desk Volunteer, you need strong customer service skills, basic organizational abilities, and familiarity with the facility or organization's layout and services. Comfort with office tools such as telephones, computers, and visitor management systems is often required. Excellent interpersonal communication, patience, and a friendly demeanor help create a positive first impression for visitors. These skills ensure that guests receive accurate information and support, enhancing their overall experience and the organization's reputation.

What are some common challenges faced by information desk volunteers, and how can they be overcome?

Information Desk Volunteers often encounter a fast-paced environment where they interact with diverse visitors who may have urgent questions or require special assistance. Managing high volumes of inquiries while maintaining a friendly and calm demeanor can be challenging. Volunteers can overcome these challenges by familiarizing themselves with facility layouts, resources, and frequently asked questions, and by practicing effective communication skills. Teamwork and ongoing support from staff also help ensure volunteers feel confident and well-prepared.

What is the difference between Information Desk Volunteer vs Library Assistant?

AspectInformation Desk VolunteerLibrary Assistant
Required CredentialsNone or minimal; often volunteer-basedHigh school diploma or equivalent; some positions may require library training
Work EnvironmentPublic spaces like community centers, hospitals, eventsLibraries, educational institutions, public or private
Employer & IndustryNonprofits, community organizations, hospitalsLibraries, educational institutions, government agencies
Common Search & ComparisonVolunteer roles, customer service, information assistanceLibrary support, clerical work, customer service

While both roles involve assisting the public and providing information, an Information Desk Volunteer typically offers unpaid support in various community settings without requiring formal credentials. A Library Assistant usually works in libraries, often with some training or certification, handling more administrative and operational tasks. Both roles serve to help visitors find information, but their work environments and responsibilities differ.

What cities are hiring for Information Desk Volunteer jobs?

Cities with the most Information Desk Volunteer job openings:

What are the most commonly searched types of Information Desk jobs?

The most popular types of Information Desk jobs are:

What states have the most Information Desk Volunteer jobs?

States with the most job openings for Information Desk Volunteer jobs include:

Information Desk Volunteer jobs near you

Hospital Volunteer

Benefis Health System

Helena, MT • On-site

Part-time

Re-posted 11 days ago

Benefis Health System rating

6.3

Company rating: 6.3 out of 10

Based on 61 frontline employees who took The Breakroom Quiz

668th of 898 rated healthcare providers

Job description

Benefis is one of Montana's largest and premier health systems, and we are committed to providing excellent care for all, healing body, mind, and spirit. At Benefis, we work hard to support our employees in every aspect of their careers by offering outstanding benefits and compensation, state-of-the-art facilities, and multiple growth opportunities. The only thing missing is you!


Volunteers at Benefis bring a wealth of unique life experiences, kindness, and helping hands to our patients and staff.

Benefis Foundation

You can make a powerful, lasting impact in our community by volunteering with theBenefis Foundation. Together, we can improve health and make a difference in the lives of our families, friends, and neighbors.

Baby Hats/Blankets

In the comfort of your own homes, make hats for every newborn baby and blankets for neonatal intensive care unit (NICU) isolettes (incubators).

General Office Help

Help out in all areas of the hospital by answering phones, filing, handling mail, and many other office tasks.

Gift Shops

Assist visitors and staff as they purchase gifts and other fun items from our shop location at Benefis Health System.

Peace Hospice and Children's Bereavement

Volunteers are essential to the daily operation of Benefis Peace Hospice.

Senior Services Life Enrichment

Help out with the adult residents and their families at our Senior Services campuses by providing a variety of opportunities for creativity and fun.

Waiting Areas

Some volunteers staff the patient waiting areas, such as the surgery waiting area and the endoscopy waiting area. They answer phone calls and serve as a liaison for staff and patients' families.

Information Desk/Escort Service

Meet and greet patients, doctors, vendors, and visitors and assist them by providing room numbers, directions, and other information. Volunteers also escort non-emergency patients to various hospital departments and rooms, as hospitals can be very confusing places for visitors.

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