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Inflight Service Manager Jobs in Georgia (NOW HIRING)

Endeavor Air

Inflight Base Manager - ATL

Atlanta, GA

Track and provide feedback to Inflight Crew Managers on the team's performance, service, and uniform standards, ensuring compliance and expectations are met. * Audit and track Inflight Crew Managers ...

Endeavor Air

Inflight Base Manager - ATL

Atlanta, GA

Track and provide feedback to Inflight Crew Managers on the team's performance, service, and uniform standards, ensuring compliance and expectations are met. * Audit and track Inflight Crew Managers ...

Endeavor Air

Inflight Base Manager - ATL

Atlanta, GA · On-site

$75K - $90K/yr

Track and provide feedback to Inflight Crew Managers on the team's performance, service, and uniform standards, ensuring compliance and expectations are met. * Audit and track Inflight Crew Managers ...

Endeavor Air

Inflight Base Manager - ATL

Atlanta, GA

$75K - $90K/yr

Track and provide feedback to Inflight Crew Managers on the team's performance, service, and uniform standards, ensuring compliance and expectations are met. * Audit and track Inflight Crew Managers ...

Amazon

Commissioning Engineer

Atlanta, GA

AWS Infrastructure Services owns the design, planning, delivery, and operation of all AWS global ... The Amazon Commissioning team (ACx) understands, evaluates, defines and manages the expectations of ...

Amazon

Commissioning Engineer

Atlanta, GA · On-site

AWS Infrastructure Services owns the design, planning, delivery, and operation of all AWS global ... The Amazon Commissioning team (ACx) understands, evaluates, defines and manages the expectations of ...

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Inflight Service Manager information

See Georgia salary details

$27.9K

$59.1K

$100.1K

How much do inflight service manager jobs pay per year?

As of Aug 11, 2026, the average yearly pay for inflight service manager in Georgia is $59,082.00, according to ZipRecruiter salary data. Most workers in this role earn between $43,900.00 and $68,000.00 per year, depending on experience, location, and employer.

How does an inflight service manager typically collaborate with cabin crew to ensure exceptional passenger experience?

An Inflight Service Manager works closely with the cabin crew by providing leadership, setting clear expectations, and offering guidance during flights. They conduct pre-flight briefings to discuss service standards, safety protocols, and any special requirements for passengers. During the flight, they monitor service delivery, address any issues that arise, and support crew members in managing customer concerns. Their collaborative approach helps create a positive team environment, ensuring passengers receive high-quality service throughout their journey.

What are the key skills and qualifications needed to thrive as an inflight service manager, and why are they important?

To thrive as an Inflight Service Manager, you need strong leadership, customer service expertise, and thorough knowledge of airline safety and service protocols, typically supported by previous cabin crew experience and formal training. Familiarity with inflight management systems, safety equipment, and airline operations software is essential. Exceptional communication, conflict resolution, and decision-making skills help you lead teams and handle passenger concerns effectively. These skills and qualities are crucial for ensuring a safe, pleasant flight experience and maintaining operational efficiency at high altitudes.

What is the difference between Inflight Service Manager vs Flight Attendant?

AspectInflight Service ManagerFlight Attendant
CredentialsCustomer service experience, management skills, sometimes hospitality certificationsHigh school diploma, customer service skills, safety training
Work EnvironmentLeads cabin crew, manages inflight services, oversees customer experienceProvides passenger service, safety demonstrations, and comfort during flights
Employer & Industry UsageAirlines, primarily in managerial roles overseeing inflight operationsAirlines, front-line customer service roles

The Inflight Service Manager focuses on managing the inflight service team and ensuring quality standards, while the Flight Attendant provides direct passenger service and safety. Both roles are essential in the airline industry but differ in responsibilities and seniority level.

How much does an Inflight Service Manager make?

An Inflight Service Manager typically earns a median annual salary of around $60,000 to $80,000, depending on experience, airline size, and location. Salaries can vary based on airline policies, seniority, and additional benefits such as travel perks and bonuses.

What is an inflight service manager?

Inflight Service Managers are airline professionals responsible for overseeing the cabin crew and ensuring that passengers receive high-quality service during flights. They supervise safety procedures, handle customer concerns, and coordinate with the flight deck to maintain smooth operations. Their role also includes training cabin crew, enforcing company policies, and managing any in-flight emergencies or unusual situations. Ultimately, they ensure a safe, comfortable, and enjoyable experience for all passengers.

How to become an inflight service manager?

To become an inflight service manager, candidates typically need a high school diploma or equivalent, along with experience in customer service or flight attendant roles. Developing leadership skills, gaining knowledge of airline operations, and obtaining relevant certifications such as first aid or safety training can enhance prospects. Advancement often requires several years of experience in the airline industry and strong communication and organizational skills.
What are popular job titles related to Inflight Service Manager jobs in Georgia? For Inflight Service Manager jobs in Georgia, the most frequently searched job titles are:
What job categories do people searching Inflight Service Manager jobs in Georgia look for? The top searched job categories for Inflight Service Manager jobs in Georgia are:
What cities in Georgia are hiring for Inflight Service Manager jobs? Cities in Georgia with the most Inflight Service Manager job openings:
Inflight Service Manager jobs near you

Inflight Base Manager - ATL

Endeavor Air

Atlanta, GA

Full-time

Posted 10 days ago

Endeavor Air rating

7.9

Company rating: 7.9 out of 10

Based on 33 frontline employees who took The Breakroom Quiz

7th of 26 rated airlines

Job description

All About Us

The Inflight Base Manager manages the day-to-day operations for Inflight at the assigned base and leads a team of Inflight Crew Managers and administrative support to ensure Flight Attendant competence and qualification with regards to safety, regulatory, service and communication requirements. The Inflight Base Manager will influence and maintain a positive employee culture at the base consistent with the culture at Endeavor Air.

All About The Role

  • Lead and support Inflight Crew Managers so that they can thrive and influence the base in the areas such as customer satisfaction, on-time performance, safety and completion factor.
  • Develop and support Inflight Crew Managers, and Administration staff, measuring performance by setting goals and objectives to include annual evaluations.
  • Establish and account for Inflight base goals, initiatives, and operational performance metrics in dependability, work performance, attendance, operational goals, on-board service and customer service standards of performance.
  • Ensure Flight Attendants report operational situations and events accurately and timely.
  • Certify the base administers Federal Aviation Regulations (FARs) and Flight Attendant Manual (FAM) compliance.
  • Establish, support and maintain agreements between Union and the Company through effective communication and interaction with union representatives.
  • Provide guidance to Inflight Crew Managers on mentoring, supporting, investigating, and determining outcome of investigations and interviews when violations of company policy or federal regulations occur.
  • Manage the base's SAFA (Special Assignment Flight Attendant) program, educational initiatives, and Inflight programs, policies and procedures.
  • Track and provide feedback to Inflight Crew Managers on the team's performance, service, and uniform standards, ensuring compliance and expectations are met.
  • Audit and track Inflight Crew Managers' statistics for on-board Flight Attendant performance with regulatory compliance and customer service satisfaction during Inflight operations.
  • Conduct and participate in base meetings, departmental staff meetings, and Flight Attendant meetings.
  • Conduct Inflight Crew Managers and administrative staff performance reviews.
  • Responsible for maintaining and tracking all Flight Attendant leaves, per the attendance policy.
  • Incorporate Flight Attendant performance recognition per Company programs for the base.
  • Maintain high level of knowledge and ensure compliance in the areas of Company Policy, FAM, FAA Regulations, and Collective Bargaining Agreement.
  • Responsible for administration of audit, sales deposits and service recovery amenity coupons.
  • Collaborate with the Flight Ops Base Manager to oversee the administration of the random drug and alcohol testing for the base.
  • Maintain the department probationary program at the base.
  • Ensure on-call duty assignments are covered to handle operational events and be available for Flight Attendant emergencies and assistance.
  • Establish and maintain a professional relationship with the Flight Ops Base Manager to facilitate joint flight operations/inflight initiatives and programs.
  • Attend station hub meetings and support hub operation and leadership team.
  • Ensure Regional Crew Managers maintain Charter flight operations by briefing Flight Attendants regarding on-board service specifications and special requirements.
  • This is a non-flying position involving office work, airport operations, and on aircraft operations in all types of weather. Airport gate and ramp operations are noisy and can be hazardous without due caution.

All About You

  • Bachelor's degree or a combination of education and related experience
  • 3 years of experience in Inflight or related field preferred
  • 2 years of supervisory experience
  • 5 years of supervisory preferred
  • Ability to achieve Flight Attendant qualification and certification upon request
  • Knowledge of FARs and Employee Contract Administration
  • Reliable and self-motivated
  • Analytical, interpretive and organizational skills
  • Ability to multi task effic

What Endeavor Air employees say

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