ZipRecruiter

Log In

1

Independent Contractor Chat Agent Jobs in Tennessee

next page

Showing results 1-20

All JobsIndependent Contractor Chat Agent JobsIndependent Contractor Chat Agent Jobs in Tennessee

Independent Contractor Chat Agent information

See Tennessee salary details

$54K

$60.4K

$65.9K

How much do independent contractor chat agent jobs pay per year?

As of Aug 20, 2026, the average yearly pay for independent contractor chat agent in Tennessee is $60,447.00, according to ZipRecruiter salary data. Most workers in this role earn between $57,700.00 and $63,200.00 per year, depending on experience, location, and employer.

What is an independent contractor chat agent?

Independent Contractor Chat Agents are professionals who handle online customer service and support via chat platforms on behalf of companies. Rather than being full-time employees, they work independently, often on a freelance or contract basis, providing flexibility in their work schedule. Their main responsibilities include answering customer inquiries, resolving issues, and providing product or service information through chat. Many companies hire independent contractors to manage fluctuating customer support needs without the obligations of traditional employment. This arrangement allows chat agents to work remotely and sometimes for multiple clients at once.

What are the key skills and qualifications needed to thrive as an independent contractor chat agent?

To thrive as an Independent Contractor Chat Agent, you need excellent written communication skills, fast and accurate typing, and a high school diploma or equivalent. Familiarity with customer relationship management (CRM) platforms, chat support software, and sometimes basic troubleshooting tools is typically required. Strong problem-solving abilities, patience, and professionalism help agents excel in managing multiple conversations and resolving customer issues efficiently. These skills and qualities are essential for delivering effective customer support, ensuring client satisfaction, and maintaining productivity in a remote work environment.

What are some common challenges faced by independent contractor chat agents, and how can they be managed?

Independent Contractor Chat Agents often face challenges such as managing high volumes of simultaneous chats, maintaining productivity without direct supervision, and adapting to varied client expectations. Time management and strong organizational skills are crucial for handling multiple conversations efficiently. Staying up-to-date with each client’s policies and utilizing available training resources can help agents deliver consistent, high-quality support. Building a routine and creating a dedicated workspace also contribute to maintaining focus and professionalism while working remotely.

What is the difference between Independent Contractor Chat Agent vs Customer Service Representative?

AspectIndependent Contractor Chat AgentCustomer Service Representative
CredentialsNone required; training providedHigh school diploma; sometimes additional certifications
Work EnvironmentRemote, freelance setupOffice or call center, sometimes remote
Employer/Industry UsageFreelance platforms, companies outsourcing supportCompanies' in-house or outsourced customer support teams
Search/Comparison IntentFlexible, freelance support rolesTraditional customer service jobs

Independent Contractor Chat Agents typically work remotely on a freelance basis, often with minimal credentials, providing support for various companies through online chat. Customer Service Representatives may work in-house or remotely, often with formal training and certifications, handling customer inquiries directly for a specific employer. Both roles involve assisting customers, but the contractor role offers more flexibility and independence.

What are the most commonly searched types of Chat Agent jobs in Tennessee?

The most popular types of Chat Agent jobs in Tennessee are:

What are popular job titles related to Independent Contractor Chat Agent jobs in Tennessee?

For Independent Contractor Chat Agent jobs in Tennessee, the most frequently searched job titles are:

What job categories do people searching Independent Contractor Chat Agent jobs in Tennessee look for?

The top searched job categories for Independent Contractor Chat Agent jobs in Tennessee are:

What cities in Tennessee are hiring for Independent Contractor Chat Agent jobs?

Cities in Tennessee with the most Independent Contractor Chat Agent job openings:

Independent Contractor Chat Agent jobs near you

Independent Contractor Sourcing Specialist

GEODIS

Brentwood, TN • Hybrid

Full-time

Medical, Dental, Vision

Re-posted 21 days ago

GEODIS rating

6.5

Company rating: 6.5 out of 10

Based on 123 frontline employees who took The Breakroom Quiz

288th of 365 rated logistics

Job description

INDEPENDENT CONTRACTOR SOURCING SPECIALIST

The Independent Contractor Sourcing Specialist is responsible for full cycle recruiting and selection and document verification for independent contract CDL and non CDL drivers. This position is responsible for creating a pipeline of 1099 candidates through recruiting efforts in order to maintain business staffing
plans success.

Who We Are:

GEODIS specializes in unlocking business value in a complex world, ensuring seamless movement of goods worldwide. As a global third-party logistics provider (3PL), we power A Better Way to Deliver for the world's top brands and manufacturers. Fuel your career with GEODIS and discover endless growth opportunities. Our hybrid work schedule requires team members to be in the office four days per week, with the flexibility to work remotely one day each week.

Your role on the team:  

  • Owns full cycle recruiting selection and document verification.
  • Identifies potential candidates through various forms of recruitment, such as resume review, local career fairs, networking, candidate sourcing
  • Screens resumes and conducts phone screens with potential candidates.
  • Ensure external and internal candidates complete full application for consideration
  • Communicates hiring manager Operations leaders through the search process.
  • Maintains a tracking system and other staffing reporting to ensure business needs are being met
  • Manages the scheduling of candidate interviews.
  • Follow up and the timely completion of required paperwork.
  • Performs recruitment advertising.
  • Communicates contract terms, rates and conditions
  • Maintains the internal job board
  • Partners with external recruiting agencies as necessary
  • Keeping up to date on current legislation and regulations related to independent contractors
  • Other duties as required and assigned
  • Supports GEODIS’ programs for Safety, Health, Environment, Quality , Ethics, Compliance, CSR and Sustainability

What you need: (requirements)

  • Minimum 2 years of related experience and/or training; or an equivalent combination of education and experience
  • Experience in regional recruiting for 1099 self-employed contractors
  • Experience in sourcing and networking to identify candidates
  • Knowledge of federal and state laws regulating use of independent contractors
  • Knowledge of behavioral interviewing
  • PC literate with experience with Microsoft Outlook, Word, Access and Excel
  • Excellent written and oral communication skills that demonstrate a proven ability to develop relationships with a range of internal and external customers
  • Excellent planning and organizational skills
  • Ability to read and interpret documents such as safety rules, operating and maintenance instructions, and procedure manual
  • Ability to write routine reports and correspondence
  • Ability to apply common sense understanding to carry out instructions furnished in written, oral, or diagram form

What you gain from joining our team:

  • Free telemedical access to doctors and therapists through First Stop Health is available on the first day of employment!
  • Access wages early with the Rain financial wellness app
  • Health, dental, and vision insurance after 30 days of employment
  • Paid maternity and parental leave
  • Access to career development, employee resource groups, and mentorship programs
  • Employee discounts
  • Access to employee perks like fitness class discounts and free access to a relaxation and meditation app
  • Free financial wellness programs
  • Daycare discount program
  • Opportunities to volunteer and give back to your community.
  • + more! 

Join our Team!

Visit our website at workatGEODIS.com and chat with our virtual recruiter, Sophie, to fast-track your way to an interview.

OR

Text DELIVER to 88300 to apply!

What GEODIS employees say

Pay

Benefits

Hours and flexibility

Workplace

Get the full story on Breakroom

Apply