POSITION SUMMARY Answer, record, and process all guest requests, questions, or concerns via telephone, email, chat, and mobile communication devices. Operate telephone switchboard, process guest ...
POSITION SUMMARY Answer, record, and process all guest requests, questions, or concerns via telephone, email, chat, and mobile communication devices. Operate telephone switchboard, process guest ...
Part Time Consider It Done Agent
Nashville, TN · On-site
$19.50/hr
POSITION SUMMARY Answer, record, and process all guest requests, questions, or concerns via telephone, email, chat, and mobile communication devices. Operate telephone switchboard, process guest ...
Part Time Consider It Done Agent
Nashville, TN · On-site
$19.50/hr
POSITION SUMMARY Answer, record, and process all guest requests, questions, or concerns via telephone, email, chat, and mobile communication devices. Operate telephone switchboard, process guest ...
Part Time Chat Agent information
See Tennessee salary details
$4.80 - $6.41
0% of jobs
$6.41 - $8.01
0% of jobs
$8.01 - $9.62
0% of jobs
$9.62 - $11.23
2% of jobs
$11.23 - $12.83
13% of jobs
$13.28 is the 25th percentile. Wages below this are outliers.
$12.83 - $14.44
38% of jobs
$14.44 - $16.05
11% of jobs
$17.65 is the 75th percentile. Wages above this are outliers.
$16.05 - $17.65
11% of jobs
$17.65 - $19.26
14% of jobs
$19.26 - $20.87
6% of jobs
$20.87 - $22.47
5% of jobs
$4
$15
$22
How much do part time chat agent jobs pay per hour?
What is a part time chat agent?
A Part Time Chat Agent is responsible for handling customer inquiries, providing support, and assisting users via online chat. This role typically involves responding to messages in real time, resolving customer concerns, and ensuring a positive user experience. The position is often remote and requires strong communication skills, quick problem-solving abilities, and familiarity with company products or services. Hours are usually flexible, making it a suitable option for students or individuals seeking supplemental income.
What does a part time chat agent do?
As a Part Time Chat Agent, your day usually involves assisting customers through live chat, answering product or service inquiries, resolving issues, and escalating complex concerns to supervisors when needed. You’ll often work independently but may collaborate with teammates or other departments to ensure customer needs are met promptly and accurately. Schedules are typically flexible to accommodate part-time hours, with shifts often covering peak customer activity periods, such as evenings or weekends. This role offers a fast-paced environment and the opportunity to sharpen your communication and technical skills while helping customers in real time.
What skills and qualifications are needed to be a part time chat agent?
To thrive as a Part Time Chat Agent, you need strong written communication skills, proficiency in typing, and a high school diploma or equivalent. Familiarity with customer relationship management (CRM) software, live chat platforms, and troubleshooting tools is typically expected. Excellent problem-solving abilities, patience, and a positive attitude help agents stand out in customer interactions. These skills are crucial for efficiently resolving customer inquiries and ensuring a high level of customer satisfaction in a fast-paced online environment.
What are the most commonly searched types of Chat Agent jobs in Tennessee?
The most popular types of Chat Agent jobs in Tennessee are:
What are popular job titles related to Part Time Chat Agent jobs in Tennessee?
For Part Time Chat Agent jobs in Tennessee, the most frequently searched job titles are:
What job categories do people searching Part Time Chat Agent jobs in Tennessee look for?
The top searched job categories for Part Time Chat Agent jobs in Tennessee are:
What cities in Tennessee are hiring for Part Time Chat Agent jobs?
Cities in Tennessee with the most Part Time Chat Agent job openings:

Marriott International rating
6.4
Based on 1,187 frontline employees who took The Breakroom Quiz
54th of 107 rated hotels
Job description
POSITION SUMMARY
Answer, record, and process all guest requests, questions, or concerns via telephone, email, chat, and mobile communication devices. Operate telephone switchboard, process guest requests for wake-up calls, and connecting and directing calls to the appropriate extension. Receive, record, and relay messages accurately. Log all guest requests or issues into computer, contact appropriate individual or department (e.g., Bellperson, Housekeeping), and follow up with guest to ensure their request has been resolved to their satisfaction. Provide information to guests about room features, property amenities, and local areas of interest. May process room service orders, answer questions on menu selection and record transactions in point-of-sale system. Assist guests with accessing internet and guestroom entertainment.
Follow all company policies and procedures; ensure uniform and personal appearance are clean and professional; maintain confidentiality of proprietary information; and protect company assets. Welcome and acknowledge all guests according to company standards, anticipate and address guests' service needs, assist individuals with disabilities, and thank guests with genuine appreciation. Speak with others using clear and professional language, and answer telephones using appropriate etiquette. Develop and maintain positive working relationships with others, and support team to reach common goals. Comply with quality assurance expectations and standards. Read and visually verify information in a variety of formats; stand, sit, or walk for an extended period of time or for an entire work shift. Move, lift, carry, push, pull, and place objects weighing less than or equal to 10 pounds without assistance. Perform other reasonable job duties as requested by Supervisors.
PREFERRED QUALIFICATIONS
Education: High school diploma or G.E.D. equivalent.
Related Work Experience: No related work experience.
Supervisory Experience: No supervisory experience.
License or Certification: None
What Marriott International employees say
Pay
Benefits
Hours and flexibility
Workplace
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About Marriott International
Sourced by ZipRecruiter
Industry
Traveler accommodation and hospitality services
Company size
10,000+ Employees
Headquarters location
Bethesda, MD, US