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Independent Contractor Call Center Jobs in Michigan

Air Conditioning Contractors of America

$17 - $21/hr

The call center agent is responsible for assisting in the administration, field productivity, and ... Proven experience in a customer service environment preferably in HVACR contracting or building ...

ASCENSUS

Call Center Representative

Detroit, MI · Remote

$19/hr

Ascensus is the leading independent technology and service platform powering savings plans across ... As part of our Call Center hiring efforts, we're using a video screening process. To learn more and ...

New

Memorial Healthcare

Call Center Specialist

Owosso, MI · On-site

$15 - $19/hr

The Call Center Specialist will act as a liaison for all customers and be knowledgeable in ... Able to travel independently throughout all Memorial Healthcare facilities. * Ability to sit and/o ...

Pinnacle GI Partners

Call Center Agent

Rochester, MI

$13.75 - $18.25/hr

... independently and efficiently under pressure with multiple interruptions and with a high degree of accuracy • Performs other duties as directed by management Qualifications: • High School diploma ...

Pinnacle GI Partners

Call Center Agent

Rochester, MI · On-site

$17/hr

... independently and efficiently under pressure with multiple interruptions and with a high degree of accuracy • Performs other duties as directed by management Qualifications: • High School diploma ...

Bathworks Inc

ReBath - Call Center Agent

Rochester, MI

$15 - $19/hr

Are you ready to jump-start your career? We're looking for an energetic Call Center Representative ... Ability to work independently and as part of a team. * Time management and organizational skills.

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All JobsIndependent Contractor Call Center JobsIndependent Contractor Call Center Jobs in Michigan

Independent Contractor Call Center information

See Michigan salary details

$11

$15

$20

How much do independent contractor call center jobs pay per hour?

As of Sep 6, 2026, the average hourly pay for independent contractor call center in Michigan is $15.11, according to ZipRecruiter salary data. Most workers in this role earn between $13.61 and $15.91 per hour, depending on experience, location, and employer.

What is an independent contractor call center agent?

Independent Contractor Call Center agents are self-employed professionals who handle customer service, sales, or support calls for companies from their own location, rather than working as direct employees. They typically contract with call center companies or clients to provide services on a flexible schedule. As independent contractors, they are responsible for their own taxes, equipment, and sometimes finding their own clients. This arrangement offers greater flexibility and autonomy but does not include employee benefits like health insurance or paid time off.

What are the key skills and qualifications needed to thrive as an independent contractor call center agent?

To thrive as an Independent Contractor Call Center Agent, you need strong verbal communication skills, a customer service mindset, and typically a high school diploma or equivalent. Familiarity with call center software, CRM systems, and reliable internet and computer equipment are necessary technical requirements. Self-motivation, problem-solving abilities, and time management are crucial soft skills for excelling in a remote, independent environment. These skills and qualifications ensure efficient customer support, professionalism, and successful performance with minimal supervision.

What are some common challenges faced by independent contractor call center agents, and how can they be addressed?

Independent contractor call center agents often face challenges such as managing fluctuating call volumes, maintaining self-discipline in a remote work environment, and ensuring access to reliable technology. To address these, it’s important to establish a dedicated, quiet workspace, invest in quality equipment, and set consistent work schedules. Staying proactive with time management and seeking ongoing training or support resources from the contracting company can also help agents stay productive and deliver excellent customer service.

What is the difference between Independent Contractor Call Center vs Customer Service Representative?

AspectIndependent Contractor Call CenterCustomer Service Representative
CredentialsNone specific; self-employedTypically requires high school diploma or equivalent
Work EnvironmentRemote or home-based, self-managedOffice or call center environment, supervised
Employer/Industry UsageSelf-employed, contracted for multiple clientsEmployed by a company or organization
Work StructureFlexible hours, project-basedSet shifts, company policies

In summary, an Independent Contractor Call Center operates as a self-employed entity providing call services on a flexible basis, while a Customer Service Representative is typically an employee working within a company's structured environment. The key differences lie in employment status, work environment, and flexibility.

What are the most commonly searched types of Call Center jobs in Michigan?

The most popular types of Call Center jobs in Michigan are:

What are popular job titles related to Independent Contractor Call Center jobs in Michigan?

For Independent Contractor Call Center jobs in Michigan, the most frequently searched job titles are:

What job categories do people searching Independent Contractor Call Center jobs in Michigan look for?

The top searched job categories for Independent Contractor Call Center jobs in Michigan are:

What cities in Michigan are hiring for Independent Contractor Call Center jobs?

Cities in Michigan with the most Independent Contractor Call Center job openings:

Independent Contractor Call Center jobs near you
Infographic showing various Independent Contractor Call Center job openings in Michigan as of August 2026, with employment types broken down into 2% As Needed, 74% Full Time, 18% Part Time, 2% Temporary, 3% Contract, and 1% Nights. Highlights an 94% Physical, 3% Hybrid, and 3% Remote job distribution, with an average salary of $31,421 per year, or $15.1 per hour.

Call Center Agent

Air Conditioning Contractors of America

On-site

$17 - $21/hr

Full-time

Re-posted 14 days ago

Job description

The call center agent is responsible for assisting in the administration, field productivity, and field profitability of the Service Department. The incumbent also assists the Call Center Manager in achieving the applicable sections of the corporate strategic plan.
Benefits
  • Paid Training
  • Careers Advancement Opportunities
  • Competitive Compensation
  • Year-Round Work
  • Spiffs, Rewards, & Employee Contests

Initiative, integrity, organizational, and supervisory skills are essential to achieving departmental and corporate goals in this position. Job-related contact can occur with virtually all demographic groups, with the majority of daily contacts being with service customers. Representative duties include:
  • Assisting the Call Center Manager in the planning, organizing, and coordination of department resources and goals.
  • Scheduling service jobs taking into consideration the expected complexity of the job versus the experience and capabilities of available technicians.
  • Cooperating with all Department Managers in support of all facets of the Service Department's goals and objectives.
  • Helping in the resolution of customer complaints in a timely, efficient and cost-effective manner, and reporting all such incidents to the Service Manager.
  • Performing related staff-level duties as directed by the Call Center Manager.

Job Qualifications:
  • Proven experience in a customer service environment preferably in HVACR contracting or building services industry.
  • Excellent oral and written communication skills, including the ability to work with diverse customer groups, all personnel levels in the HVACR field, suppliers, and the hearing impaired.
  • Skill and ability to sell service jobs and service contracts, face-to-face, in a letter, and on the phone.
  • Current (state) driver's license.

Compensation: $17.00 - $21.00 per hour
There are many exciting options for a career in HVACR waiting to be explored
If you're looking for a career that offers flexibility, job stability, strong pay, benefits and more, then you've come to the right place!

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