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Incident Jobs in Quebec (NOW HIRING)

Jestais

Customer Escalations & Incident Management * Act as a senior escalation point for strategic accounts, critical incidents, and complex technical issues. * Ensure timely and clear customer ...

Workin Group

Rédiger les rapports d'incident et documenter les procédures * Participer aux exercices de réponse à incident Le profil qu'on recherche Ce qui est obligatoire : * Expérience confirmée en ...

Pulsar

Agent d'intervention- Train

Saint-eustache, QC · On-site

... incident majeur en station en particulier pour l'accueil des services d'urgence et la gestion securitaire de leur accompagnement lors du deroulement de l'intervention Accompagner les visites ...

Caeus

Infrastructure Operations Engineer

Montreal, QC · Hybrid

Improve reliability through monitoring, alerting, incident response patterns, runbooks, capacity management and resilience practices. * Partner with application, cloud, security and infrastructure ...

Agropur Cooperative

Cybersecurity Director

Quebec, QC · On-site +1

CA$138K - CA$173K/yr

Develop and implement incident response plans. * Compliance and Governance: Ensure compliance with applicable information security laws, regulations, and industry standards. Stay up to date on ...

Tecsys Inc.

Site Reliability Engineer

Montreal, QC · On-site

This role blends reliability engineering with incident command, giving you real ownership over uptime, performance, and innovation. You will be part of a highly skilled team that values creative ...

Tecsys Inc.

Site Reliability Engineer

Montreal, QC · On-site +1

This role blends reliability engineering with incident command, giving you real ownership over uptime, performance, and innovation. You will be part of a highly skilled team that values creative ...

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Showing results 21-40

All JobsIncident JobsIncident Jobs in Quebec

Incident information

See Quebec salary details

$15

$49

$86

How much do incident jobs pay per hour?

As of Sep 5, 2026, the average hourly pay for incident in Quebec is $49.70, according to ZipRecruiter salary data. Most workers in this role earn between $36.06 and $61.06 per hour, depending on experience, location, and employer.

What is an incident manager?

Incident managers are professionals responsible for identifying, analyzing, and resolving incidents that disrupt business operations, particularly in IT environments. They coordinate the response to incidents, communicate with stakeholders, and ensure that issues are resolved efficiently to minimize impact. Incident managers also play a key role in post-incident analysis, helping organizations improve processes and prevent future incidents.

What are some common challenges incident managers face when coordinating responses across multiple teams?

Incident Managers often need to coordinate with various technical, operations, and business teams during high-pressure situations, which can be challenging due to differing priorities and communication styles. Ensuring timely and accurate information flow, avoiding miscommunication, and keeping all stakeholders aligned are frequent hurdles. Developing strong relationships across departments and establishing clear incident response protocols can help Incident Managers overcome these challenges and ensure smooth resolution of incidents.

What are the key skills and qualifications needed to thrive as an incident manager, and why are they important?

To thrive as an Incident Manager, you need expertise in IT service management, problem resolution, and risk assessment, often supported by a degree in information technology or a related field. Familiarity with ITIL frameworks, incident management systems like ServiceNow, and relevant certifications such as ITIL Foundation are highly valuable. Strong communication, decision-making, and leadership skills set top performers apart, enabling them to coordinate teams and manage high-pressure situations. These skills are crucial for minimizing downtime, resolving incidents efficiently, and maintaining business continuity.

What is the difference between Incident vs Security Analyst?

AspectIncidentSecurity Analyst
Required credentialsTypically certifications like CompTIA Security+ or CISSPSame certifications often required, plus knowledge of security tools
Work environmentHandles security breaches, investigations, and response teamsMonitors security systems, analyzes threats, and implements security measures
Employer and industry usageUsed in cybersecurity teams across various industriesCommonly employed in IT and cybersecurity departments
Comparison focusResponding to security incidentsPreventing and analyzing security threats

While both Incident responders and Security Analysts work in cybersecurity, Incident roles focus on reacting to security breaches and managing incidents, whereas Security Analysts primarily monitor, analyze, and prevent security threats. Both roles require similar certifications and often work closely within security teams to protect organizational assets.

What are the most commonly searched types of Incident jobs in Quebec?

The most popular types of Incident jobs in Quebec are:

Incident jobs near you
Infographic showing various Incident job openings in Quebec as of August 2026, with employment types broken down into 1% As Needed, 87% Full Time, 10% Part Time, and 2% Contract. Highlights an 90% Physical, 2% Hybrid, and 8% Remote job distribution, with an average salary of $103,385 per year, or $49.7 per hour.

Fournisseur de services de sante mentale en cas d'incident critique

Lifeworks

Gatineau, QC • On-site

Part-time

Re-posted 28 days ago

Job description

TELUS Health is empowering every person to live their healthiest life. Guided by our vision, we are leveraging the power of our leading edge technology and focusing on the uniqueness of each individual to create the future of health. As a global-leading health and well-being provider - encompassing physical, mental and financial health - TELUS Health is improving health outcomes for consumers, patients, healthcare professionals, employers and employees.

____________

Intervention post-traumatique de groupe / Incident Critique - Travailleur autonome (intervenant affilie)

Notre equipe et ce que nous accomplirons ensemble:

Chez TELUS Sante nous sommes determines a creer les milieux de travail les plus sains au monde. C'est pourquoi nous offrons aux organisations tout un eventail de services qui contribuent a soutenir la sante mentale, physique et financiere, y compris le debriefing de groupe a la suite d'un incident critique sur les lieux de travail.

Voici comment:

En tant que conseiller en intervention post-traumatique, vous offrirez des interventions post-traumatiques de groupe chez les clients employeurs de TELUS Sante de votre region, selon les besoins. Vous travaillerez en tant que fournisseur independant, selon votre disponibilite.

Comment vous ferez une difference :

  • Vous repondrez aux besoins administratifs du departement des Incidents Critiques de TELUS Sante.
  • Vous vous rendrez chez nos clients employeurs pour offrir de l'intervention post-traumatique de groupe a leurs employes a la suite d'un incident critique;
  • Vous assurez une premiere impression professionnelle en adaptant une approche a la culture organisationnelle, tout en maintenant un soutien cliniquement approprie et representatif de la clientele
  • Collaborer avec le gestionnaire IC et les intervenants concernes selon les besoins

Vous possedez:

  • Vous detenez une maitrise en psychologie, travail social ou un domaine connexe;
  • Vous etes membre en regle de l'OPQ, l'OTSTCFQ ou l'OPPQ;
  • Vous detenez une assurance responsabilite professionnelle valide;
  • Vous avez de l'experience en intervention post-traumatique de groupe et/ou de l'experience en animation de groupes therapeutiques;
  • Vous pouvez faire preuve de flexibilite dans votre reponse aux besoins des clients.
  • Au moins cinq (5) ans d'experience clinique apres la maitrise de preference

Atout:

  • Vous avez complete la formation CISM, CISD ou EMDR.

Experience et Competence:

  • Experience en animation de debriefings collectifs et de soutien immediat
  • Excellente conscience interpersonnelle et competences remarquables en matiere de premiere impression
  • Connaissance approfondie de divers environnements et structures organisationnels, avec experience en gestion des crises en milieu de travail
  • Horaire flexible et capacite a accepter des demandes avec un preavis court
  • Comprehension approfondie du trauma, de ses symptomes et capacite a offrir de la psychoeducation et a repondre aux questions pertinentes
  • Competence a faciliter les interactions en groupe et individuelles
  • Experience aupres des premiers repondants fortement souhaitee
  • Flexibilite et disponibilite requises, avec la capacite a repondre ponctuellement a des demandes durant la semaine et les fins de semaine

Ce que nous offrons:

  • Environnement Inclusif: Une culture bienveillante et axee sur les valeurs qui valorise la diversite, l'equite et le sentiment d'appartenance
  • Communaute Professionnelle :Un reseau grandissant de cliniciens experimentes pour favoriser la collaboration et le soutien mutuel
  • References Regulieres :Un flux regulier de clients bien apparies pour vous aider a developper et a maintenir votre pratique
  • Diversite Clinique :Travailler avec des clients diversifies en utilisant vos approches therapeutiques preferees
  • Perfectionnement Clinique :Acces a la supervision, aux consultations d'experts et aux possibilites de formation continue
  • Support Administratif Fiable :Facturation aux deux mois, paiements rapides et remuneration pour les annulations de derniere minute ou tardives

A bit about us

We're a people-focused, customer-first, purpose-driven team who works together every day to innovate and do good. We improve lives through our technology solutions and foster a culture of innovation that empowers team members to solve complex problems and create remarkable human outcomes in a digital world.

TELUS is proud to foster an inclusive culture that embraces diversity. We are committed to fair employment practices and all qualified applicants will receive consideration for employment. We offer accommodation for applicants with disabilities, as required, during the recruitment process.

By applying to this role, you understand and agree that your information will be shared with the TELUS Group of Companies' Talent Acquisition team(s) and/or any leader(s) who will be part of the selection process.

Apply