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Incident Problem Manager Jobs in Bothell, WA (NOW HIRING)

Cloud BC Labs

Sr. SRE Consultant

Seattle, WA · On-site

$64.75 - $86.25/hr

Experience in ITSM process including Incident, Problem, and Change management. * Experience in setting up Service Map/ Distributed Traces in the Observability tool (good to have) * Knowledge of ...

Pathstone

Director, IT Operations

Bellevue, WA · On-site

Establish and continuously improve IT service management practices (incident, problem, change, and configuration management) to ensure reliable and efficient service delivery. * Own the reliability ...

Socket.dev

Director, IT Operations

Bellevue, WA · On-site

$175 - $225/hr

Establish and continuously improve IT service management practices (incident, problem, change, configuration management) to ensure reliable and efficient service delivery. * Own the reliability and ...

Uw

System Administrator

Seattle, WA · On-site

Configure and support core modules such as ITSM (Incident, Problem, Change), Service Catalog, Knowledge Management, CMDB, and Asset Management. * Manage instance upgrades, patches, and release ...

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Showing results 21-40

All JobsIncident Problem JobsIncident Problem Manager JobsIncident Problem Manager Jobs in Bothell, WA

Incident Problem Manager information

See Bothell, WA salary details

$40.8K

$182.7K

$216.3K

How much do incident problem manager jobs pay per year?

As of Aug 12, 2026, the average yearly pay for incident problem manager in Bothell, WA is $182,667.00, according to ZipRecruiter salary data. Most workers in this role earn between $144,200.00 and $215,800.00 per year, depending on experience, location, and employer.

How does an Incident Problem Manager typically collaborate with technical and non-technical teams during major incidents?

Incident Problem Managers play a critical role in bridging communication between technical teams (like IT support, network engineers, or developers) and non-technical stakeholders (such as business unit leaders or customer service). During major incidents, they coordinate response efforts, facilitate status updates, and ensure all parties are aligned on next steps and remediation plans. Effective collaboration involves translating complex technical issues into clear, actionable information for non-technical audiences, managing expectations, and driving post-incident reviews to prevent recurrence. This cross-functional coordination is essential for minimizing business impact and ensuring swift resolution.

What is the difference between Incident Problem Manager vs Incident Coordinator?

AspectIncident Problem ManagerIncident Coordinator
Primary RoleManages the lifecycle of incidents and problems to minimize impact and prevent recurrenceCoordinates incident response activities, ensuring timely resolution and communication
CertificationsITIL Foundation, Problem Management certificationsITIL Foundation, Incident Management certifications
Work EnvironmentTypically in IT service management teams, focusing on problem analysisOperational teams, focusing on incident handling and communication

While both roles are involved in incident management, the Incident Problem Manager focuses on identifying root causes and preventing future issues, whereas the Incident Coordinator handles day-to-day incident response and communication. Both roles are essential for effective IT service delivery but differ in scope and responsibilities.

What does an Incident Problem Manager do?

An Incident Problem Manager is responsible for overseeing the process of identifying, investigating, and resolving incidents and underlying problems within an organization's IT systems. They work to minimize the impact of disruptions, coordinate responses to incidents, and analyze root causes to prevent future occurrences. This role often involves collaborating with technical teams, managing communication with stakeholders, and ensuring that procedures are followed according to IT service management frameworks like ITIL. Their goal is to improve IT service reliability and reduce downtime for the business.

What are the key skills and qualifications needed to thrive as an Incident Problem Manager, and why are they important?

To thrive as an Incident Problem Manager, you need strong analytical skills, IT service management knowledge, and experience with incident and problem resolution processes, often supported by ITIL certification. Familiarity with ITSM tools like ServiceNow, Jira Service Management, or BMC Remedy is typically required. Exceptional communication, leadership, and critical thinking abilities enable effective coordination and root-cause analysis across teams. These skills are crucial to minimizing downtime, ensuring service continuity, and driving long-term improvements in IT operations.
What job categories do people searching Incident Problem Manager jobs in Bothell, WA look for? The top searched job categories for Incident Problem Manager jobs in Bothell, WA are:
What cities near Bothell, WA are hiring for Incident Problem Manager jobs? Cities near Bothell, WA with the most Incident Problem Manager job openings:
Incident Problem Manager jobs near you
Infographic showing various Incident Problem Manager job openings in Bothell, WA as of August 2026, with employment types broken down into 1% As Needed, 80% Full Time, 18% Part Time, and 1% Contract. Highlights an 93% Physical, 3% Hybrid, and 4% Remote job distribution, with an average salary of $182,667 per year, or $87.8 per hour.

SAP S/4 HANA Data Quality Analyst

Siri InfoSolutions Inc

Seattle, WA • On-site

$140 - $145K/hr

Full-time

Re-posted 3 days ago

Job description

Job Title : SAP S/4 HANA Data Quality Analyst

Location: Seattle, WA (Onsite)

Job Type :Fulltime

Salary : $140-$145K

Job Description:

We are looking for a motivated SAP S/4 HANA Data Quality Analyst with a passion for Data governance Processes in S4 HANA. As a consultant, you will be responsible for assisting in various projects related to Workshop, Configuration, Requirement Gathering, Implementation, Support etc. You will work closely with a team of experienced professionals to work with customers in implementing propose Data governance processes.

Requirements:

•             Ability to review data profiling results and define data quality metrics with business

•             Understanding of master data and SAP data structures

•             Experience facilitating business discussions to define data quality rules (e.g., for customer, material, supplier, assets, equipment)

•             Responsible for reviewing profiling results with business and IT, identifying data quality business rules to be developed in Information Steward

•             Functional knowledge of SAP S4 and understanding of S4 data model for master data

•             Experience designing data quality rules preferred

•             Ability to work independently on Project and Lead project technically

•             Ability to draw & implement Enterprise level architecture

•             Assist in day-to-day operations of customer discussion w.r.t design and development.

•             Recommend best practice solutions, based on research of emerging products, services, protocols and standards.

•             Works extensively with customers along with appropriate internal and external resources on the strategy/deployment/optimization of Product services and solutions

•             Takes lead role in execution of projects

•             Analyzing Technical requirements and environments

•             Familiarity with adherence to standard change management procedures when introducing technical changes to production environments.

•             Support activities needed to implement and maintain security policy & regulator guidelines

•             Analyzing and documenting technical requirements

•             Well verse with incident, problem, Change, SLA management

•             Works collaboratively between Application Owner, other Enterprise Architect group and Technical Architects to define and describe solutions.

•             Strong ability and desire to learn new technologies and capability to drive innovation are absolute must

•             Direct engagement with customers to provide support and understand customer needs

•             Assist in responses to internal and external compliance audits, penetration tests and vulnerability assessments.

•             Knowledge of master data and SAP data structures

•             Experience leading business discussions to specify data quality rules (such as for customer, material, supplier, assets, equipment)

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About Siri Infosolutions

Sourced by ZipRecruiter

Our team of experts first gather each and every requirement of yours. Our research and development team then sit around those requirements and come up with a plan. Our implementation team then executes that plan for optimal results. After that our support team remains in constant touch with you during and after the entire process.

Industry

It services

Company size

201 - 500 Employees

Headquarters location

Edison, NJ, US

Year founded

2005

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