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Incident Problem Manager Jobs in Montana (NOW HIRING)

... problem solving potential issues related to the health care system, financial or social barriers (e ... incident reports within 24 hours of event with detailed information. 7. Communication ...

... problem solving potential issues related to the health care system, financial or social barriers (e ... incident reports within 24 hours of event with detailed information. 7. Communication ...

... problem solving potential issues related to the health care system, financial or social barriers (e ... incident reports within 24 hours of event with detailed information. 7. Communication ...

Refining Process Engineer

Billings, MT ยท On-site

$90 - $120/hr

Responsible for initiating process engineering change management * Participate in incident ... Effective analytical problem solving capabilities and ability to adapt to changing time pressures ...

You'll lead safety compliance efforts, conduct thorough site audits, and analyze incident trends to ... problem solving ability. - Ability to adapt well to fast-paced environments with changing ...

Spatial Wildfire Analyst

Missoula, MT ยท On-site

$100 - $130/hr

Able to function well as part of a multi-disciplinary problem-solving team * Excellent attention to ... Experience working in wildfire sciences and/or management, such as incident response, fuels ...

Responsible for initiating process engineering change management * Participate in incident ... Effective analytical problem solving capabilities and ability to adapt to changing time pressures ...

Acute Care Clinical Manager

Great Falls, MT ยท On-site

$59K - $81K/yr

... data, maintaining incident report logs, and preparing evaluations for Medical Surgical and ... Requires flexibility, independent thinking, and problem-solving skills. * Must be able to ...

Showing results 21-40

Incident Problem Manager information

What does an Incident Problem Manager do?

An Incident Problem Manager is responsible for overseeing the process of identifying, investigating, and resolving incidents and underlying problems within an organization's IT systems. They work to minimize the impact of disruptions, coordinate responses to incidents, and analyze root causes to prevent future occurrences. This role often involves collaborating with technical teams, managing communication with stakeholders, and ensuring that procedures are followed according to IT service management frameworks like ITIL. Their goal is to improve IT service reliability and reduce downtime for the business.

How does an Incident Problem Manager typically collaborate with technical and non-technical teams during major incidents?

Incident Problem Managers play a critical role in bridging communication between technical teams (like IT support, network engineers, or developers) and non-technical stakeholders (such as business unit leaders or customer service). During major incidents, they coordinate response efforts, facilitate status updates, and ensure all parties are aligned on next steps and remediation plans. Effective collaboration involves translating complex technical issues into clear, actionable information for non-technical audiences, managing expectations, and driving post-incident reviews to prevent recurrence. This cross-functional coordination is essential for minimizing business impact and ensuring swift resolution.

What are the key skills and qualifications needed to thrive as an Incident Problem Manager, and why are they important?

To thrive as an Incident Problem Manager, you need strong analytical skills, IT service management knowledge, and experience with incident and problem resolution processes, often supported by ITIL certification. Familiarity with ITSM tools like ServiceNow, Jira Service Management, or BMC Remedy is typically required. Exceptional communication, leadership, and critical thinking abilities enable effective coordination and root-cause analysis across teams. These skills are crucial to minimizing downtime, ensuring service continuity, and driving long-term improvements in IT operations.

What is the difference between Incident Problem Manager vs Incident Coordinator?

AspectIncident Problem ManagerIncident Coordinator
Primary RoleManages the lifecycle of incidents and problems to minimize impact and prevent recurrenceCoordinates incident response activities, ensuring timely resolution and communication
CertificationsITIL Foundation, Problem Management certificationsITIL Foundation, Incident Management certifications
Work EnvironmentTypically in IT service management teams, focusing on problem analysisOperational teams, focusing on incident handling and communication

While both roles are involved in incident management, the Incident Problem Manager focuses on identifying root causes and preventing future issues, whereas the Incident Coordinator handles day-to-day incident response and communication. Both roles are essential for effective IT service delivery but differ in scope and responsibilities.

What are popular job titles related to Incident Problem Manager jobs in Montana?

For Incident Problem Manager jobs in Montana, the most frequently searched job titles are:

What job categories do people searching Incident Problem Manager jobs in Montana look for?

The top searched job categories for Incident Problem Manager jobs in Montana are:

What cities in Montana are hiring for Incident Problem Manager jobs?

Cities in Montana with the most Incident Problem Manager job openings:

Infographic showing various Incident Problem Manager job openings in Montana as of August 2026, with employment types broken down into 90% Full Time, and 10% Part Time. Highlights an 95% In-person, and 5% Remote job distribution.

Lead Wildland Firefighter (IHC Squad Leader)

Recruitment and Hiring | US Forest Service

Hungry Horse, MT โ€ข On-site

$57K/yr

Full-time

Retirement

Posted 10 days ago


Job description

These positions are located on a USDA Forest Service Unit.
This position serves as a Squad Leader on an Interagency Hotshot Crew (IHC). The primary purpose of these positions is to lead a small crew of highly effective and trained firefighters in wildland fire suppression and wildland urban interface/intermix incidents.
See ADDITIONAL INFORMATION for regional contacts.Qualifications:In order to qualify, you must meet the eligibility and qualifications requirements as defined below by the closing date of the announcement. For more information on the qualifications for this position, visit the Office of Personnel Management's General Schedule Qualification Standards.
Your application and resume must clearly show that you possess the experience requirements.
Specialized Experience Requirement:
For the GW-06 level: Applicants must have one year of specialized experience equivalent to at least the next lower grade level (GW-05) in the Federal Service. Examples of specialized experience may include: Served on a fire suppression crew under the most adverse conditions of climate, fuels, and terrain; Performed many technical specializations such as felling, saw repair, long line, rappelling, or water handling used in fire suppression and prescribed burning.
For the GW-07 level: Applicants must have one year of specialized experience equivalent to at least the next lower grade level (GW-06) in the Federal Service. Examples of specialized experience include may include: Independently practiced methods and procedures associated with wildfire suppression to resolve a full range of irregular or problem situations when suppressing wildland fires; Certified in one or many wildland firefighting technical specializations such as tree felling, helicopter operations, crew boss, incident commander type 5 which are used in fire suppression and prescribed burning; Served on a specialty crew (hotshot, helitack, engines, etc.) or assigned to lead fire suppression under the most adverse conditions of climate, fuels, and terrain.
Selective Placement Factors
Successfully completed the Primary NWCG Core Requirement of Crew Boss (CRWB) and successfully completed the NWCG Course Incident Commander Type 5 (ICT5).
Interagency Fire Program Management (IFPM) and Forest Service - Fire Program Management (FS-FPM) qualifications must be met by the time of selection. Most recent IQCS master record and/or signed Agency Certified task book must be attached to your application. If you are selected, you may be required to submit an updated IQCS master record or signed Agency Certified task book as proof of attainment of IFPM requirements prior to a final verbal offer.
In order to be considered for this position, copies of your Incident Qualification and Certification System (IQCS) Master Record (or equivalent training documents) which contain documented proof of the certification or attainment of the IFPM Selective Placement Factor for this position MUST be attached to your application. Red cards are not acceptable documentation. Currency Requirement: Required to maintain currency once hired into the position. Currency of NWCG qualifications is not required for selection. If not currently qualified, the applicant must provide documented evidence that they have been fully qualified in the past, and are able to regain currency within one year of being hired. Failure to provide this documentation will result in disqualification.
Primary firefighter positions include the following age requirements: Under age 37 -OR- less than age 37 after subtracting the months of Permanent Federal Service worked in a primary or secondary firefighter/law enforcement position -OR- a veteran preference eligible, older than age 37 and is requesting a waiver to the maximum age requirement -OR-currently occupy a permanent position with primary fire fighter retirement coverage.
For those who do not currently occupy a permanent Federal position covered under primary fire fighter retirement, you must be under age 37; less than age 37 after subtracting the months of Permanent Federal Service in a primary or secondary firefighter/law enforcement position; or a veteran preference eligible, older than age 37 and requesting a waiver to the requirement.
This position has been identified under the Interagency Fire Program Management (IFPM) or Forest Service Fire Program Management (FS-FPM) and is subject to selective placement factor requirements contained in the Interagency Fire Program Management (IFPM) Standard and Guide when filling this vacancy. IFPM or FS-FPM selective placement factors are made up of a primary and secondary National Wildfire Coordinating Group (NWCG) core Incident Management Qualifications and Required Training. The applicant must possess these qualifications at the applicable complexity level to be considered eligible for this position.
Experience refers to paid and unpaid experience, including volunteer work done through National Service programs (e.g., Peace Corps, AmeriCorps) and other organizations (e.g., professional; philanthropic; religious; spiritual; community, student, social). Volunteer work helps build critical competencies, knowledge, and skills and can provide valuable training and experience that translates directly to paid employment. You will receive credit for all qualifying experience, including volunteer experience.
FIREFIGHTER RETIREMENT COVERAGE: This is a primary/rigorous position covered under the special retirement provisions of 5 USC 8336(c) for the Civil Service Retirement System and of 5 USC 8412(d) for the Federal Employees Retirement System.
WORK CAPACITY TEST (WCT) for Wildland Firefighters: This position participates in wildland firefighting activities. Based on the type of work performed, TAKING and PASSING the WCT at the ARDUOUS, MODERATE, or LIGHT level is a condition of employment.
To receive consideration for this position, you must provide updated required documents and meet all qualification requirements by the closing date of this announcement.Education:There is no substitution of education for specialized experience.Employment Type: OTHER