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How much do incident analyst jobs pay per hour?

As of Jun 9, 2026, the average hourly pay for incident analyst in the United States is $38.31, according to ZipRecruiter salary data. Most workers in this role earn between $28.85 and $43.51 per hour, depending on experience, location, and employer.

Do SOC analysts get paid well?

SOC analysts typically earn competitive salaries that vary based on experience, certifications, and location. Entry-level positions may start lower, but experienced analysts with skills in security tools and incident response can earn higher wages, often supplemented by overtime and bonuses in some organizations.

What jobs in the US pay 300,000 a year?

Incident Analysts typically do not earn $300,000 annually; such high salaries are more common in executive roles, specialized medical fields, or senior positions in finance and technology. High-paying roles often require extensive experience, advanced certifications, or leadership responsibilities. For incident analysis, salaries above $200,000 are rare and usually involve managerial or strategic oversight positions.

What are the key skills and qualifications needed to thrive as an Incident Analyst, and why are they important?

To thrive as an Incident Analyst, you need a solid understanding of IT systems, incident management processes, and analytical problem-solving, often supported by a degree in computer science or certifications like ITIL or CompTIA Security+. Familiarity with incident tracking systems, SIEM tools, and ticketing platforms is typically required. Strong communication, attention to detail, and the ability to remain calm under pressure are standout soft skills for this role. These skills ensure swift and effective response to incidents, minimizing business impact and maintaining organizational security.

How does an Incident Analyst typically interact with other IT teams during a major incident?

During a major incident, an Incident Analyst acts as a central point of coordination between various IT teams such as network operations, application support, and security. They facilitate communication, gather updates, and ensure that all teams have the information needed to resolve the issue efficiently. This role often involves organizing conference calls, documenting actions taken, and escalating problems when necessary. Effective collaboration and clear communication are critical skills, as the Incident Analyst helps drive the incident toward resolution while minimizing business impact.

What is the difference between Incident Analyst vs Security Analyst?

AspectIncident AnalystSecurity Analyst
Required CredentialsCertifications like CompTIA Security+, incident response trainingCertifications like CISSP, Security+, CEH
Work EnvironmentIT teams, incident response centers, corporate environmentsSecurity operations centers, IT security teams, corporate and government sectors
Employer & Industry UsageUsed across industries for incident management and responsePrimarily in cybersecurity, finance, government, and tech sectors
Common Search & ComparisonOften compared for incident handling rolesCompared for cybersecurity and threat management roles

While both Incident Analysts and Security Analysts work within IT and security environments, Incident Analysts focus on managing and responding to specific incidents, such as system outages or data breaches. Security Analysts have a broader role in protecting organizational assets from cyber threats, often requiring advanced security certifications. Understanding these differences helps organizations assign the right roles for effective incident response and security management.

What are Incident Analysts?

Incident Analysts are professionals responsible for identifying, investigating, and managing incidents that disrupt normal operations within an organization, particularly related to IT systems and cybersecurity. They monitor systems for unusual activity, assess the severity of incidents, and coordinate responses to mitigate risks and restore services. Incident Analysts also document incidents, analyze root causes, and recommend improvements to prevent future occurrences. Their work is essential for maintaining the security and reliability of an organization's technology infrastructure.

What Does an Incident Analyst Do?

An incident analyst works to investigate cybersecurity or computer network-related incidents. Your job duties in this career include working to diagnose issues related to each event. You usually document your efforts and report on your findings. Your employers then expect you to develop and implement strategies to handle (or avoid) similar incidents in the future. Your responsibilities could include working to monitor current networks/systems and examining security practices and procedures to find areas for operational improvement.

More about Incident Analyst jobs
What cities are hiring for Incident Analyst jobs? Cities with the most Incident Analyst job openings:
Who are the top companies hiring for Incident Analyst jobs? The top employers for Incident Analyst jobs are:
What states have the most Incident Analyst jobs? States with the most job openings for Incident Analyst jobs include:
What job categories do people searching Incident Analyst jobs look for? The top searched job categories for Incident Analyst jobs are:
What are popular job titles related to Incident Analyst jobs? For Incident Analyst jobs, the most frequently searched job titles are:
Incident Analyst jobs near you
Infographic showing various Incident Analyst job openings in the United States as of May 2026, with employment types broken down into 92% Full Time, 6% Part Time, and 2% Contract. Highlights an 80% Physical, 8% Hybrid, and 12% Remote job distribution, with an average salary of $79,692 per year, or $38.3 per hour.
Assoc Enterprise Monitoring & Critical Incident Mgmt Analyst

Assoc Enterprise Monitoring & Critical Incident Mgmt Analyst

Fairview Health Services

Minneapolis, MN • On-site

$74K - $104K/yr

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Posted 4 days ago

Fairview Health Services rating

7.8

Company rating: 7.8 out of 10

Based on 240 frontline employees who took The Breakroom Quiz

132nd of 870 rated healthcare providers

Job description

Job Overview
The IT Enterprise Monitoring & Critical Incident Mgmt Associate is an entry-level technical role within the Technical Operations Center (TOC), responsible for supporting enterprise-wide monitoring operations and assisting in critical incident management (CIM). This role focuses on responding to system alerts, maintaining monitoring tools, and contributing to performance analysis and documentation. The Enterprise Monitoring & Critical Incident Mgmt Associate collaborates with support teams across L0-L4 tiers, assists in vendor coordination, and supports service level tracking. This position is ideal for individuals with foundational IT infrastructure experience and a strong desire to grow in enterprise monitoring and incident response.
Essential Functions:
Monitoring Operations & Alert Response:
  • Assist in configuring and maintaining monitoring tools and dashboards.
  • Respond to system alerts and anomalies, escalating as needed for resolution.
  • Support basic scripting tasks for monitoring servers and applications.
  • Help integrate monitoring tools into TOC dashboards for operational visibility.

Performance Analysis & Optimization:
  • Collect and review system performance metrics to identify trends.
  • Conduct routine health checks and assist in capacity planning.
  • Recommend adjustments to monitoring thresholds under guidance.
  • Collaborate with infrastructure teams to ensure proper logging and backup procedures.

Critical Incident Management Support:
  • Participate in incident response activities under supervision.
  • Provide monitoring data to aid in diagnosis during critical events.
  • Assist in documenting post-incident reviews and lessons learned.
  • Ensure monitoring coverage supports CIM protocols and readiness.

Service Level Management:
  • Monitor SLA and OLA performance across systems and services.
  • Help identify SLA breaches and support corrective action planning.
  • Collaborate with service owners to align monitoring thresholds.
  • Contribute to service improvement initiatives using performance data.

Project Support & Technical Collaboration:
  • Support project teams by documenting monitoring requirements.
  • Assist in testing and deploying new monitoring solutions.
  • Participate in cross-functional efforts to improve monitoring coverage.
  • Follow monitoring standards and guidelines in project implementations.

Governance, Documentation & Compliance:
  • Maintain SOPs, diagrams, and monitoring configurations.
  • Support compliance audits by providing monitoring data and documentation.
  • Ensure monitoring practices align with organizational standards.
  • Assist in updating best practices for monitoring and event management.

Vendor & Enterprise Monitoring Team Coordination:
  • Collaborate with vendors to support tool deployment and maintenance.
  • Help track daily operations and performance metrics for the monitoring team.
  • Participate in vendor meetings and provide feedback on service delivery.
  • Monitor vendor SLA compliance and escalate issues as needed.

Collaboration & Requirements Gathering:
  • Work with support teams to gather monitoring requirements and feedback.
  • Participate in workshops and technical sessions to align monitoring capabilities.
  • Promote knowledge sharing and cross-team collaboration.
  • Support onboarding of new team members and technologies.

Training & Enablement:
  • Learn and apply monitoring tools and practices under mentorship.
  • Assist in developing training materials and documentation.
  • Participate in training sessions and workshops.
  • Stay current with emerging technologies and contribute to team readiness.

Innovation & Process Improvement:
  • Identify basic opportunities for automation and AI integration.
  • Suggest enhancements to existing tools and processes.
  • Participate in pilot projects for new monitoring technologies.
  • Support continuous improvement initiatives across monitoring functions.

General Responsibilities:
  • Perform other duties as assigned, including participation in special projects or strategic initiatives.
  • Participate in on-call rotations to support critical incident response.
  • Adhere to organizational policies, procedures, and standards, including data privacy and security protocols.

Experience
  • 1-3 years of experience in Network Operations Center (NOC), Technical Operations Center (TOC), or similar IT infrastructure roles.
  • Basic knowledge of operating systems: Windows, Unix, Linux.
  • Familiarity with network troubleshooting tools and protocols (TCP/IP, DNS, ping, traceroute).
  • Exposure to high-severity incident support and CIM protocols.
  • Experience with monitoring tools such as SCOM, SolarWinds, Splunk, Dynatrace, ThousandEyes, OpenNMS, or similar.
  • Experience using ServiceNow or other ITSM platforms.
  • Ability to interpret process flows and technical documentation.
  • Strong communication and customer service skills.
  • Proficient in MS Excel, Visio, and PowerPoint.
  • Detail-oriented and capable of working independently or in a team setting.

Education
  • Bachelor's degree in information technology, Business Administration, or a related field required; however, equivalent experience in the field may be considered in lieu of a degree.

Certification
  • ITIL Foundation Certification required
  • CCNA, MCSE, or equivalent certifications preferred.
  • Vendor management or leadership training certifications are a plus.

Benefit Overview
Fairview offers a generous benefit package including but not limited to medical, dental, vision plans, life insurance, short-term and long-term disability insurance, PTO and Sick and Safe Time, tuition reimbursement, retirement, early access to earned wages, and more! Please follow this link foradditional information: https://www.fairview.org/careers/benefits/noncontract
Compensation Disclaimer
The posted pay range is for a 40-hour workweek (1.0 FTE). The actual rate of pay offered within this range may depend on several factors, such as FTE, skills, knowledge, relevant education, experience, and market conditions. Additionally, our organization values pay equity and considers the internal equity of our team when making any offer. Hiring at the maximum of the range is not typical. If your role is eligible for a sign-on bonus, the bonus program that is approved and in place at the time of offer, is what will be honored.
EEO Statement
EEO/Vet/Disabled: All qualified applicants will receive consideration without regard to any lawfully protected status

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About Fairview Health Services

Sourced by ZipRecruiter

Fairview Health Services is an industry-leading, award-winning nonprofit that offers an entire network of healthcare services. Fairview is one part of M Health Fairview, a partnership between the University of Minnesota, M Physicians and Fairview Health Services. Together, we combine the University's deep history of clinical innovation and training with Fairview's extensive roots in community medicine. Our care portfolio includes community hospitals, academic hospitals, primary and specialty care clinics, senior facilities, facilitated living centers, rehabilitation centers, home health care services, counseling, pharmacies and benefit management services.

Industry

Health care and social assistance

Company size

10,000+ Employees

Headquarters location

Minneapolis, MN, US

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