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Incentive Travel Companies Jobs (NOW HIRING)

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Incentive Travel Companies information

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How much do incentive travel companies jobs pay per hour?

As of Aug 11, 2026, the average hourly pay for incentive travel companies in the United States is $22.56, according to ZipRecruiter salary data. Most workers in this role earn between $19.23 and $22.84 per hour, depending on experience, location, and employer.

What are incentive travel companies?

Incentive travel companies are specialized agencies that design, organize, and manage travel programs used by businesses to reward and motivate employees, clients, or partners. These companies create customized travel experiences, such as group trips or exclusive retreats, to recognize achievements and encourage higher performance. They handle all aspects of the trip, including planning, logistics, accommodations, activities, and sometimes event production. Incentive travel is often used as part of a broader employee recognition or sales incentive strategy to boost morale and productivity.

What are some common challenges faced by employees working in incentive travel companies?

Employees in incentive travel companies often face the challenge of balancing client expectations with logistical realities, such as coordinating travel arrangements, managing budgets, and adapting to last-minute changes. The fast-paced environment requires excellent communication and problem-solving skills, as teams must work closely with vendors, clients, and internal departments to deliver seamless experiences. Additionally, frequent travel and tight deadlines can add pressure, making strong organizational skills essential for success in these roles.

What are the key skills and qualifications needed to thrive in an incentive travel company role, and why are they important?

Success in an Incentive Travel Company role requires expertise in event planning, destination knowledge, budgeting, and client relationship management, often supported by experience in hospitality or travel-related certifications. Familiarity with travel management software, event planning platforms, and CRM systems is typically essential. Strong communication, creativity, and problem-solving skills help professionals deliver memorable experiences and adapt to client needs. These abilities are crucial for creating seamless, high-value incentive travel programs that achieve client objectives and foster repeat business.

What is the difference between Incentive Travel Companies vs Incentive Travel Coordinators?

AspectIncentive Travel CompaniesIncentive Travel Coordinators
Primary RoleDesigning and managing large-scale incentive travel programs for clientsPlanning, organizing, and executing specific travel arrangements for incentive programs
Work EnvironmentCorporate offices, travel agencies, event venuesTravel agencies, corporate settings, on-site event locations
CredentialsExperience in event planning, travel management, and client relationsTravel certifications, event planning experience, customer service skills

Incentive Travel Companies focus on creating comprehensive incentive travel programs for organizations, while Incentive Travel Coordinators handle the detailed planning and execution of these programs. Both roles require strong organizational skills and industry knowledge, but their scope and responsibilities differ significantly.

More about Incentive Travel Companies jobs
Infographic showing various Incentive Travel Companies job openings in the United States as of August 2026, with employment types broken down into 1% As Needed, 72% Full Time, 10% Part Time, and 17% Contract. Highlights an 92% Physical, 2% Hybrid, and 6% Remote job distribution, with an average salary of $46,920 per year, or $22.6 per hour.

Government Travel Consultant

ADTRAV Travel Management

Waukee, IA • Remote

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Re-posted 13 days ago


ADTRAV rating

8.7

Company rating: 8.7 out of 10

Based on 7 frontline employees who took The Breakroom Quiz

2nd of 11 rated travel agencies


Job description

ADTRAV Travel Management, founded in 1977, has over four decades of experience in managing corporate, government, vacation, group, meetings, and incentive travel programs across the United States. We have experienced steady growth throughout our history and are currently ranked as one of the top business travel management companies in the country.

ADTRAV is seeking a Government Travel Consultant to be responsible for all aspects of travel management for our government clients. This includes conversing with customers through multiple communication channels to determine destination, mode of transportation, travel dates, financial considerations and accommodations required. The Government Travel Consultant will also be responsible for booking and issuing domestic and complex international airline itineraries, hotel reservations and car and train reservations through a GDS system.

This position has access to data and travelers as part of a government contract. Candidates for this position are required to be a US Citizen per contract requirements and pass extensive government clearances.

Essential Duties and Responsibilities include the following:

  • Answer calls and emails promptly from clients who are requesting new travel arrangements or changes to existing itineraries.
  • Utilize Sabre to book and issue airline, hotel, car, and other reservations, accurately and efficiently.
  • Maintain sufficient account knowledge to assist clients without delay.
  • Check queues daily to ensure accuracy and that all issued tickets are complete.
  • Maintain service non-stop programs such as preferred vendors, Waiver/Favors, RezCritiques, and Vacation Referrals.
  • Provide travel expertise to clients.
  • Send quotes for international travel; break rules down to see if there are restrictions or are non-refundable, understand open skies and FAA rules.
  • Meet KPIs as outlined by management (e.g., productivity, transactions, etc.), including maintaining consistent attendance and adherence to the schedule.
  • Communicate with airlines on flight changes, seating, and upgrades and provide updates to the client as needed.
  • Follow ADTRAV policies, procedures, and approved workflows on how to service travelers.
  • Provide excellent customer service in every interaction with travelers. Show empathy and be able to identify and solve traveler issues.
  • Communicate effectively with other agents and employees to solve problems, gather information, and service travelers.
  • Become knowledgeable in ADTRAV's industry and customer base.
  • Participate in ongoing training to continuously build knowledge and skills in the industry.
  • Represent ADTRAV by embracing the company values and maintaining effective working relationships with employees, partners, vendors, and clients.
  • Adhere to company policies and procedures.
  • Other duties as assigned.

Qualifications:

  • High school diploma or equivalent required.
  • At least 2 years of experience booking domestic and international travel; complex international a plus.
  • Experience booking travel for government clients required.
  • Experience using a GDS System; Sabre required, Amadeus a plus.
  • Highly knowledgeable of city, airline, hotel, and car rental codes.
  • Understanding of federal travel regulations, Fly America Act and Open Skies Agreement.
  • Strong computer and typing skills, which includes the ability to navigate quickly between programs and using shortcut keys.
  • Demonstrated experience learning and using technology, and ability to use multiple applications and monitors at one time.
  • Ability to consistently deliver excellent customer service, internally and externally.
  • Experience with Microsoft Office suite (Outlook, Word, Excel).
  • Excellent English written and verbal communication skills.
  • Excellent listening skills; able to listen to and respond to the traveler’s needs and clarify as needed.
  • Strong attention to detail with emphasis on accuracy and quality.
  • Highly self-motivated and able to manage multiple priorities simultaneously and complete tasks with minimal supervision.
  • Strong organizational and problem-solving abilities.
  • Ability to communicate ideas and concepts clearly and concisely, while also being open to receive feedback and direction as needed.
  • Able to present a professional and positive demeanor with internal and external customers/clients and work cooperatively.
  • Ability to work remotely and meet the company home-office requirements.
  • Able to sit and work at a computer for extended periods of time, without leaving the work area.
  • Able to maintain confidentiality of company and client information.
  • Able to work a schedule that falls between Monday-Friday, 7am-7pm CT. Able to work some weekends and holidays as needed.
  • Able to successfully pass a credit, criminal, and/or employment reference background check.
  • This position has access to data and travelers as part of a government contract, and it is a requirement of the contract for individuals to be a U.S. citizen. Candidates must be able to show proof upon hire that they meet this requirement.
  • Able to successfully pass a government clearance process as required by clients.

The pay range for this position is $24-$26/hour. Pay is based on experience booking government and complex international travel. There are opportunities for quarterly bonuses based on meeting outlined KPIs. ADTRAV offers a competitive benefits package that includes medical, dental, vision, life, disability, Flexible Spending Accounts, 401(k), and PTO.

ADTRAV Corporation an Equal Opportunity Employer and do not discriminate against any employee or applicant for employment because of race, color, sex, age, national origin, religion, sexual orientation, gender identity, status as a veteran, and basis of disability or any other federal, state or local protected class.


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