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Inbox Manager Jobs in Seattle, WA (NOW HIRING)

Aston Carter

Vendor Management Specialist

Seattle, WA

$28 - $30/hr

In this role, you manage a shared email inbox, support 25-50 vendors, and ensure customer orders align with production capabilities and delivery requirements. You serve as a key liaison between ...

Aston Carter

Vendor Management Specialist

Seattle, WA · On-site

$28 - $30/hr

In this role, you manage a shared email inbox, support 25-50 vendors, and ensure customer orders align with production capabilities and delivery requirements. You serve as a key liaison between ...

Superhuman

Software Engineer, Back-End

Seattle, WA · On-site

$163K - $284K/yr

The company's products include Grammarly's writing assistance, Superhuman Docs's collaborative workspaces, Mail's inbox management, and Go, the proactive AI assistant that understands context and ...

Superhuman

Product Security Engineer

Seattle, WA · On-site

$188K - $250K/yr

The company's products include Grammarly's writing assistance, Superhuman Docs's collaborative workspaces, Mail's inbox management, and Go, the proactive AI assistant that understands context and ...

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Inbox Manager information

What is the difference between Inbox Manager vs Customer Service Representative?

AspectInbox ManagerCustomer Service Representative
Primary RoleOversees email and message management, ensuring timely responses and organizationHandles customer inquiries, provides support, and resolves issues via various communication channels
Required SkillsEmail management, organization, communication, multitaskingCommunication, problem-solving, customer service skills
Work EnvironmentOffice or remote, focused on digital communicationOffice or call center, direct customer interaction
Common Industry UsageBusiness, e-commerce, tech companiesRetail, service industries, tech support

While both roles involve communication management, the Inbox Manager primarily focuses on organizing and managing email and message flow within an organization, whereas the Customer Service Representative directly interacts with customers to resolve issues and provide support. Understanding these differences helps in choosing the right career path or job search focus.

What are the key skills and qualifications needed to thrive as an inbox manager, and why are they important?

To thrive as an Inbox Manager, you need strong organizational skills, attention to detail, and experience with email management, often supported by familiarity with customer service or administrative backgrounds. Proficiency with email clients (such as Gmail or Outlook), automation tools (like Zapier), and ticketing or CRM systems is typically required. Excellent communication, prioritization, and problem-solving skills help you stand out in managing high volumes of correspondence. These skills ensure efficient workflow, timely responses, and enhanced client or team satisfaction through seamless inbox operations.

How does an inbox manager effectively prioritize and respond to high volumes of email communication?

Inbox Managers often face the challenge of sorting through large volumes of emails daily. To handle this efficiently, they typically use a combination of email management tools, filters, and labeling systems to prioritize urgent and important messages. Regular coordination with key stakeholders helps clarify priorities and ensures timely responses. Strong organizational skills and the ability to quickly assess the relevance and urgency of messages are crucial to maintaining smooth communication flows and supporting executive or team productivity.

What is an inbox manager?

Inbox Managers are professionals responsible for organizing, monitoring, and responding to emails and messages for individuals or organizations. Their main tasks include sorting incoming messages, prioritizing urgent communications, drafting responses, and ensuring that important emails are followed up on promptly. Inbox Managers help improve productivity by reducing email clutter and streamlining communication processes. They often use specialized tools and techniques to manage multiple inboxes efficiently.
What are popular job titles related to Inbox Manager jobs in Seattle, WA? For Inbox Manager jobs in Seattle, WA, the most frequently searched job titles are:
What job categories do people searching Inbox Manager jobs in Seattle, WA look for? The top searched job categories for Inbox Manager jobs in Seattle, WA are:
Inbox Manager jobs near you
Infographic showing various Inbox Manager job openings in Seattle, WA as of August 2026, with employment types broken down into 100% Full Time. Highlights an 100% In-person job distribution.

Project Coordinator

Innovative Home Renovations

Seattle, WA • On-site

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Posted 7 days ago

Job description

About Us
Innovative Home Renovations (IHR) is a leader in the residential remodeling industry, dedicated to transforming homes with creativity and precision. We pride ourselves on delivering an exceptional client experience at every stage of the remodeling process - from the first design conversation through the final walkthrough and beyond. We are looking for a detail-oriented, proactive Project Coordinator to join our team and help us deliver on that promise.
About the Role
The Project Coordinator is the administrative and organizational backbone of IHR's project operations. You will work closely with our Interior Designers, Project Managers, and Site Superintendents to keep every active project running on schedule, on budget, and fully documented from kickoff through close.
This is not a passive administrative role. Success requires proactive follow-through, disciplined recordkeeping, comfort coordinating across many stakeholders, and the judgment to know when to escalate an issue before it becomes a problem. You will manage the details that keep projects moving - scheduling, documentation, procurement tracking, financial administration, Trade Partner coordination, and client communication - so that the rest of the team can focus on design, field execution, and client relationships.
If you are someone who takes ownership of your work, stays organized under pressure, communicates clearly, and gets things done - this role is for you.
What You'll Do
Project Planning & Scheduling
  • Maintain and update all active Project Roadmaps and milestone schedules
  • Schedule client meetings, Trade Partner site visits, and service appointments throughout the project lifecycle
  • Send meeting invitations, reminders, and supporting documents to all parties
  • Communicate schedule changes promptly to clients, team members, and Trade Partners

Client Administration & Documentation
  • Create and maintain organized project folders for every active project
  • Prepare and maintain the Initial Project Scope, Selections List, Design & Planning Stage Roadmap, and Build Stage Roadmap
  • Maintain the Client Design & Planning Stages Dashboard and Build Stage Client Dashboard
  • Ensure alignment among the Project Scope, Selections List, and Cost Analysis through all project changes and updates
  • Prepare client agreements and supporting documents; track agreement status and signatures
  • Maintain accurate, complete project documentation throughout the full project lifecycle

Selections & Procurement
  • Assist the Interior Designer with selections management and order coordination
  • Procure approved materials and finishes; track orders from purchase through delivery
  • Monitor lead times and proactively notify the team of delays or substitution needs
  • Coordinate deliveries with suppliers and Trade Partners

Trade Partner Coordination
  • Create and issue approved work order agreements to Trade Partners
  • Schedule Trade Partner work and site visits
  • Serve as the administrative point of contact for Trade Partners and suppliers
  • Track bids, agreements, and outstanding follow-up items

Financial Administration
  • File invoices and receipts in the appropriate project folders
  • Prepare and submit payment requests for purchases outside the standard invoice workflow
  • Process AWR (Additional Work Request) documentation and related administrative steps
  • Create and issue client invoices for initial payments, progress payments, final payments, AWRs, and hourly Design & Planning work

Communication & Inbox Management
  • Communicate project updates to the Interior Designer/Project Manager and Site Superintendent
  • Follow up on outstanding action items with clients, suppliers, and Trade Partners
  • Keep clients informed and up to date throughout the project
  • Maintain the Projects inbox: organize, tag, pin, archive, and remove messages to keep communication current and actionable

Systems & Process Improvement
  • Help identify and implement improvements to internal processes and workflows
  • Assist in developing and maintaining standard operating procedures (SOPs)
  • Maintain organized project records and systems across all active and completed projects

Why Join IHR?
At IHR, we are committed to fostering a collaborative and supportive work environment where creativity and innovation thrive. We offer competitive compensation, opportunities for professional growth, and the chance to be part of a company that values transparency, communication, and client satisfaction.
If you are passionate about logistics and communication, and eager to contribute to a company that transforms houses into homes, we encourage you to apply.
Application Timeline & Interview Process
We are actively reviewing applications and encourage you to apply as soon as possible. Candidates who apply by August 14 will receive priority consideration. This position is expected to close on August 24.
Our interview process is designed to be straightforward and respectful of your time:
  1. At-Home Assessment - A short take-home exercise to help us understand how you think and approach the work
  2. Initial Screening Video Call - A conversation with our HR representative to discuss your background, the role, and mutual fit
  3. 1:1 with the CEO - A deeper conversation with our CEO about your experience, goals, and how you'd contribute to IHR
  4. Team Interview - A final interview with members of the IHR team

We aim to move quickly through each stage and will keep you informed throughout the process.
Requirements
  • Proficiency with Microsoft Office and Smartsheet
  • Exceptional organizational skills with the ability to manage multiple projects, deadlines, and stakeholders simultaneously
  • Strong written and verbal communication skills - clear, professional, and consistent
  • Proactive follow-through: you don't wait to be asked twice, and you don't let things fall through the cracks
  • Ability to anticipate needs, adapt to changing priorities, and find solutions independently
  • Attention to detail and accuracy in documentation, scheduling, and financial administration
  • Comfort working in a fast-paced, collaborative environment with a small, close-knit team
  • Strong analytical skills with the ability to manage logistics, planning, and scheduling
  • Reliable with patience and professionalism
  • Team player who can work closely with others and take time to help co-workers, customers, and subcontractors achieve their goals and assignments.

Preferred
  • Experience with QuickBooks Online, PandaDoc, and HubSpot
  • Background in residential construction, remodeling, interior design, or a related field
  • Familiarity with project management principles and basic bookkeeping practices

Benefits
  • $34 to $40 hourly (DOE)
  • Health, Dental, & Vision Insurance (IHR covers 75% of premiums, begins the 1st of the month after 60 days of employment)
  • Basic Life Insurance (IHR covers 100%)
  • 401(k) retirement plan with Company Match after 90 days: 100% match up to 3%, 50% for up to additional 2%
  • 16 days Paid Time Off (begins accruing after 90 days)
  • 10 paid holidays (including office closure between Christmas and New Years)
  • Washington State Paid Sick Leave (1 hour accrued every 40 hours worked)
  • Continuing education and professional development opportunities
  • Full-time, on-site position based in NE Seattle (Laurelhurst area)
  • All equipment and software provided
  • Coffee & snack bar
  • Collaborative, supportive team environment

Apply