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Inbox Manager Jobs in Gilbert, AZ (NOW HIRING)

Shamrock

Customer Care Specialist II

Phoenix, AZ · On-site

$15.50 - $20.50/hr

Rotation of duties can vary daily/weekly, to include email communications, Inbox Management, internal and/or external customer transactions and requests. * Other duties may be assigned.

HealthOp Solutions

Full-Scope OB/GYN Physician

Gilbert, AZ · On-site

$300K - $550K/yr

NPs and PAs assist with labs, inbox management, and follow-up. Medical assistants and AI scribes support documentation, and dedicated charting time is built into both the morning and afternoon. Call ...

HealthOp Solutions

Full-Scope OB/GYN Physician

Gilbert, AZ · On-site

$300K - $550K/yr

NPs and PAs assist with labs, inbox management, and follow-up. Medical assistants and AI scribes support documentation, and dedicated charting time is built into both the morning and afternoon. Call ...

HealthOp Solutions

Full-Scope OB/GYN Physician

Gilbert, AZ · On-site

$300K - $550K/yr

NPs and PAs assist with labs, inbox management, and follow-up. Medical assistants and AI scribes support documentation, and dedicated charting time is built into both the morning and afternoon. Call ...

LUV Carwash

Accounts Payable Specialist

Gilbert, AZ · On-site

$24 - $26/hr

Manage and monitor corporate credit card account (Divvy). This includes daily Admin approval of ... Monitor AP email inbox: Research, respond, send invoices to bill.com, forward, file, etc., to empty ...

LUV Car Wash

Accounts Payable Specialist

Gilbert, AZ · On-site

$20.75 - $26.50/hr

Manage and monitor corporate credit card account (Divvy). This includes daily Admin approval of ... Monitor AP email inbox: Research, respond, send invoices to bill.com, forward, file, etc., to empty ...

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Inbox Manager information

What is an inbox manager?

Inbox Managers are professionals responsible for organizing, monitoring, and responding to emails and messages for individuals or organizations. Their main tasks include sorting incoming messages, prioritizing urgent communications, drafting responses, and ensuring that important emails are followed up on promptly. Inbox Managers help improve productivity by reducing email clutter and streamlining communication processes. They often use specialized tools and techniques to manage multiple inboxes efficiently.

How does an inbox manager effectively prioritize and respond to high volumes of email communication?

Inbox Managers often face the challenge of sorting through large volumes of emails daily. To handle this efficiently, they typically use a combination of email management tools, filters, and labeling systems to prioritize urgent and important messages. Regular coordination with key stakeholders helps clarify priorities and ensures timely responses. Strong organizational skills and the ability to quickly assess the relevance and urgency of messages are crucial to maintaining smooth communication flows and supporting executive or team productivity.

What are the key skills and qualifications needed to thrive as an inbox manager, and why are they important?

To thrive as an Inbox Manager, you need strong organizational skills, attention to detail, and experience with email management, often supported by familiarity with customer service or administrative backgrounds. Proficiency with email clients (such as Gmail or Outlook), automation tools (like Zapier), and ticketing or CRM systems is typically required. Excellent communication, prioritization, and problem-solving skills help you stand out in managing high volumes of correspondence. These skills ensure efficient workflow, timely responses, and enhanced client or team satisfaction through seamless inbox operations.

What is the difference between Inbox Manager vs Customer Service Representative?

AspectInbox ManagerCustomer Service Representative
Primary RoleOversees email and message management, ensuring timely responses and organizationHandles customer inquiries, provides support, and resolves issues via various communication channels
Required SkillsEmail management, organization, communication, multitaskingCommunication, problem-solving, customer service skills
Work EnvironmentOffice or remote, focused on digital communicationOffice or call center, direct customer interaction
Common Industry UsageBusiness, e-commerce, tech companiesRetail, service industries, tech support

While both roles involve communication management, the Inbox Manager primarily focuses on organizing and managing email and message flow within an organization, whereas the Customer Service Representative directly interacts with customers to resolve issues and provide support. Understanding these differences helps in choosing the right career path or job search focus.

What are popular job titles related to Inbox Manager jobs in Gilbert, AZ?

For Inbox Manager jobs in Gilbert, AZ, the most frequently searched job titles are:

What job categories do people searching Inbox Manager jobs in Gilbert, AZ look for?

The top searched job categories for Inbox Manager jobs in Gilbert, AZ are:

What cities near Gilbert, AZ are hiring for Inbox Manager jobs?

Cities near Gilbert, AZ with the most Inbox Manager job openings:

Inbox Manager jobs near you
Infographic showing various Inbox Manager job openings in Gilbert, AZ as of August 2026, with employment types broken down into 100% Full Time. Highlights an 100% In-person job distribution.

Contact Us, Collections Representative

Blitt and Gaines

Phoenix, AZ • On-site

$16.25 - $21/hr

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Re-posted 10 days ago

Key responsibilities

  • Monitor and respond to emails sent to the Contact Us email inbox, including forwarding or acting upon them within specified turnaround times.

  • Send approved agreements and letters via email or fax to consumers or authorized third parties, using templates and Ad Hoc email forms.

  • Accurately document communications and activities in the firm's system of record (CLS) and provide email correspondence to designated staff.

Job description

Job Title: Contact Us Collections Representative
Job Summary:
The Contact Us representative works directly with consumers, attorneys and authorized parties via our Contact Us website via email. The representative is accountable for accessing and acting upon e-mails sent to the firm via its "Contact Us" and related e-mail in-boxes, with the goal of responding to or forwarding the emails with instruction within pre-determined turnaround times depending on the type of email. The associate will also be assigned approved agreements and letters (Written correspondence) created internally to be sent via email/fax to consumers or authorized third parties. The representative will use both template and Ad Hoc email forms for all communications.
Primary responsibilities and duties:
  • Daily monitoring of the internal communications via Outlook:
    • Contact Us email inbox and subfolders
    • Power of Attorney (POA) email inbox
    • Pleadings email inbox
  • Daily maintaining of the Contact Us stoplight and the files forwarded to the Contact Us team through internal coding and client requirements.
  • Accurately respond to consumer/attorney/ATP e-mails in a timely fashion.
  • Proactive collections efforts through email communication with consumer, attorneys or ATP's.
  • Accurately document the firm's system of record (CLS)
  • Provide sent and received emails to designated firm staff as required
  • Requires the ability to exercise discretion and independent judgment.
  • Ability to resolve files and maximize collection opportunities.

Minimal Job Qualifications and Requirements:
  • Collection Master (CLS) experience is a plus.
  • Collections experience is a plus.
  • Detail orientated communication and documentation skills.
  • Ability to work independently and show ownership of the position and its requirements.
  • Organized with the ability to multi task and time management
  • Detail orientated with the ability to understand multiple systems
  • Expert knowledge of all applicable Federal and State collection laws.
  • Ability to accurately type 40 words per minute.
  • Strong written and oral communication skills is a must.
  • Above average spelling and grammar.
  • Must be able to read and understand written communications from consumers and attorneys.
  • Demonstrated ability to think independently and use good judgment.
  • Fundamental knowledge of Microsoft Office Products.
  • Analytical problem-solving skills
  • Understand Company and Client policies and procedures to ensure files are documented properly.
  • good critical thinking skills and exercise sound judgment.
  • Team player with the ability to be flexible and handle what is provided to them that day.

Education/Experience:
  • High School diploma
  • Above average computer skills.
  • College is a plus
  • Must have three years or more experience in the following: call center quality assurance or operations, collections, customer service, banking or business related fields..

Benefits:
  • Blitt and Gaines, P.C. offers PTO, Paid Holidays, Medical Benefits, Competitive Salary and 401k and profit sharing plans! Benefits include - Medical, Dental, Vision, Life Insurance and Short Term Disability.

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