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Inbox Manager Jobs in Massachusetts (NOW HIRING)

AstraZeneca

Administrative Coordinator

Cambridge, MA · On-site

Calendar & Inbox Management: Manage senior managers' email accounts, schedule appointments, and respond to or redirect routine inquiries from internal and external sources. * Document Preparation:

New

JLL

Professional, Workplace Experience

Boston, MA · On-site

Oversee email inbox management, create and distribute site-wide communications, maintain inventory systems, and provide onboarding support for new employees * Oversee and maintain building access ...

South Shore Health

NP/PA - SSMC Primary Care

Norwell, MA · On-site

$107K - $224K/yr

Efficiently and fully utilizes the electronic medical record to manage his/her practice through effective communications and documentation, including inbox management. * Adheres to standards of daily ...

Forrester

Sales Operations Administrator

Cambridge, MA · On-site

$62K - $102K/yr

The chosen candidate will participate in monthly maintenance including data entry, reporting, and inbox management. * Manage day-to-day administration of global sales quotas. * Ensure new sales ...

Forrester

Sales Operations Administrator

Cambridge, MA · On-site

$62K - $102K/yr

The chosen candidate will participate in monthly maintenance including data entry, reporting, and inbox management. * Manage day-to-day administration of global sales quotas. * Ensure new sales ...

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Showing results 21-40

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Inbox Manager information

What is the difference between Inbox Manager vs Customer Service Representative?

AspectInbox ManagerCustomer Service Representative
Primary RoleOversees email and message management, ensuring timely responses and organizationHandles customer inquiries, provides support, and resolves issues via various communication channels
Required SkillsEmail management, organization, communication, multitaskingCommunication, problem-solving, customer service skills
Work EnvironmentOffice or remote, focused on digital communicationOffice or call center, direct customer interaction
Common Industry UsageBusiness, e-commerce, tech companiesRetail, service industries, tech support

While both roles involve communication management, the Inbox Manager primarily focuses on organizing and managing email and message flow within an organization, whereas the Customer Service Representative directly interacts with customers to resolve issues and provide support. Understanding these differences helps in choosing the right career path or job search focus.

What are the key skills and qualifications needed to thrive as an inbox manager, and why are they important?

To thrive as an Inbox Manager, you need strong organizational skills, attention to detail, and experience with email management, often supported by familiarity with customer service or administrative backgrounds. Proficiency with email clients (such as Gmail or Outlook), automation tools (like Zapier), and ticketing or CRM systems is typically required. Excellent communication, prioritization, and problem-solving skills help you stand out in managing high volumes of correspondence. These skills ensure efficient workflow, timely responses, and enhanced client or team satisfaction through seamless inbox operations.

How does an inbox manager effectively prioritize and respond to high volumes of email communication?

Inbox Managers often face the challenge of sorting through large volumes of emails daily. To handle this efficiently, they typically use a combination of email management tools, filters, and labeling systems to prioritize urgent and important messages. Regular coordination with key stakeholders helps clarify priorities and ensures timely responses. Strong organizational skills and the ability to quickly assess the relevance and urgency of messages are crucial to maintaining smooth communication flows and supporting executive or team productivity.

What is an inbox manager?

Inbox Managers are professionals responsible for organizing, monitoring, and responding to emails and messages for individuals or organizations. Their main tasks include sorting incoming messages, prioritizing urgent communications, drafting responses, and ensuring that important emails are followed up on promptly. Inbox Managers help improve productivity by reducing email clutter and streamlining communication processes. They often use specialized tools and techniques to manage multiple inboxes efficiently.
What are popular job titles related to Inbox Manager jobs in Massachusetts? For Inbox Manager jobs in Massachusetts, the most frequently searched job titles are:
What job categories do people searching Inbox Manager jobs in Massachusetts look for? The top searched job categories for Inbox Manager jobs in Massachusetts are:
Inbox Manager jobs near you
Infographic showing various Inbox Manager job openings in Massachusetts as of August 2026, with employment types broken down into 100% Full Time. Highlights an 100% In-person job distribution.

Primary Care Provider - Advanced Practice Clinician (NP or PA) |Atrius Health- Boston- Copley, MA

UnitedHealth Group

Boston, MA • On-site

$111K - $152K/yr

Full-time

Retirement

Re-posted 22 days ago

UnitedHealth Group rating

7.6

Company rating: 7.6 out of 10

Based on 146 frontline employees who took The Breakroom Quiz

186th of 887 rated healthcare providers

Job description

Atrius Health, part of the Optum family of businesses, is seeking an Advanced Practice Clinician (NP or PA) to join our team in Boston, MA. Optum is a clinician-led care organization that is changing the way clinicians work and live.
As a member of the Optum Care Delivery team, you'll be an integral part of our vision to make healthcare better for everyone.
At Optum, you'll have the clinical resources, data and support of a global organization behind you so you can help your patients live healthier lives. We believe you deserve an exceptional career, and will empower you to live your best life at work and at home. Experience the fulfillment of advancing the health of your community with the excitement of contributing new practice ideas and initiatives that could help improve care for millions of patients across the country. Because together, we have the power to make health care better for everyone. Join us and discover how rewarding medicine can be while Caring. Connecting. Growing together.
Position Highlights:
The Primary Care Provider - Advanced Practice Clinician (APC) functions as an independent primary care provider responsible for the comprehensive, longitudinal clinical and administrative coordination of care for an assigned panel of patients. This role is intended for experienced APCs who have demonstrated readiness to independently manage a full primary care panel within a coordinated, value-based care environment.
Providers practice in a collaborative team model and assume accountability for clinical decision-making, care coordination, and outcomes over time.
Primary Responsibilities:
  • Independently manage a defined panel of primary care patients, providing longitudinal, relationship-based care
  • Perform comprehensive assessments, diagnoses, and treatment of patients in an ambulatory primary care setting
  • Manage acute and chronic conditions and serve as the author and supervisor of patient care plans
  • Make clinically appropriate determinations regarding in-office management versus referral to specialty or emergency care
  • Manage inbox responsibilities, including test results, patient messaging, medication management, and referrals
  • Coordinate care with interdisciplinary team members including RNs, pharmacists, population health, behavioral health, and specialists
  • Partner with patients and families to support shared decision-making and whole-person care
  • Provide consultation regarding hospitalized patients within the assigned panel
  • Support practice efficiency, quality initiatives, and standardized clinical workflows

What makes an Optum organization different?
  • As the largest employer of Advanced Practice Clinicians, we have a best-in-class employee experience and enable you to practice at the top of your license
  • We believe that better care for clinicians equates to better care for patients
  • We are influencing change collectively on a national scale while still maintaining the culture and community of our local care organizations
  • We grow talent from within. No matter where you want to go- geographically or professionally- you can do it here

Atrius Health is a physician-led healthcare leader. We are nationally recognized for transforming healthcare through clinical innovations, quality improvement and a commitment to value-based care. Atrius Health delivers an effective system of connected care at practice locations in eastern and central Massachusetts. We recognize the importance of a team-based delivery model, where primary & specialty care providers collaborate with hospital partners, community specialists and skilled nursing facilities - all working together to deliver high-quality care to every patient we serve. Together, we're making health care work better for everyone.
You'll be rewarded and recognized for your performance in an environment that will challenge you and give you clear direction on what it takes to succeed in your role as well as provide development for other roles you may be interested in.
Required Qualifications:
Applicants must meet all of the following:
  • Licensure & Education
    • Nurse Practitioner (NP): Master's degree (MSN) and national certification (ANCC or AANP) or Physician Assistant (PA): Master's degree and certification by NCCPA
    • Active, unrestricted Massachusetts NP or PA license (or ability to obtain prior to start)
    • Active DEA and MCSR (or ability to obtain prior to start)
    • Current BLS certification
  • Experience & Scope
    • Minimum of three (3) years of experience independently managing a full primary care patient panel
    • Experience includes responsibility for:
      • Preventive care
      • Longitudinal care
      • Chronic disease management
      • Care coordination and follow-up
      • Experience caring for adult patients ages 65 and older
    • Demonstrated experience practicing in an ambulatory primary care setting, not limited to episodic, urgent, or specialty-only care
    • Prior responsibility for inbox management, test results follow-up, patient messaging, and referral coordination
    • Applicants who do not currently meet these required qualifications may be eligible for future transition into a fully paneled role. Interested candidates are encouraged to apply for the APC position and discuss their interest during the interview process.

Preferred Qualifications:
  • Experience practicing in a value-based, population health, or coordinated care model
  • Experience managing medically complex adult patients with multiple chronic conditions
  • Prior practice within a team-based primary care model utilizing interdisciplinary support
  • Experience working within standardized clinical pathways or quality initiatives
  • Epic EHR experience

The salary range for this role is $165,000 to $190,000 annually based on full-time employment. Pay is based on several factors including but not limited to local labor markets, education, work experience, certifications, etc. UnitedHealth Group complies with all minimum wage laws as applicable. In addition to your salary, UnitedHealth Group offers benefits such as, a comprehensive benefits package, incentive and recognition programs, equity stock purchase and 401k contribution (all benefits are subject to eligibility requirements). No matter where or when you begin a career with UnitedHealth Group, you'll find a far-reaching choice of benefits and incentives.
OptumCare is an Equal Employment Opportunity employer under applicable law and qualified applicants will receive consideration for employment without regard to race, national origin, religion, age, color, sex, sexual orientation, gender identity, disability, or protected veteran status, or any other characteristic protected by local, state, or federal laws, rules, or regulations.
OptumCare is a drug-free workplace. Candidates are required to pass a drug test before beginning employment.

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