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Inbound Telephone Banking Jobs (NOW HIRING)

NCN CO

Customer Service Representative

Bothell, WA · On-site

$22 - $25/hr

Answer inbound telephone calls * Develop and implement organized filing systems * Perform all other ... Bank Statements - Record transactions - Processing Payments via Credit card machine

NCN

Customer Service Representative

Bothell, WA · On-site

$18.25 - $24.75/hr

... inbound telephone calls Develop and implement organized filing systems Perform all other office ... Reconciling Bank Statements * Record transactions * Processing Payments via Credit card machine

CardWorks

Associate, Customer Support

Lake Mary, FL · On-site

$15.25 - $21/hr

The bank that builds * CardWorks Servicing: One partner, total performance * Carson Smithfield ... Responds to inbound telephone inquiries and provides accurate, professional support to ...

Ovation Tax Group

Be Seen First

Phone Closer - High-Ticket Inbound Sales

Northridge, CA · On-site

$150K - $400K/yr

Bank levies * Unfiled tax returns * IRS collection actions Who We're Looking For You may be a ... Have experience in high-ticket telephone sales * Are comfortable managing a sales conversation from ...

CardWorks

Associate, Customer Support

Orlando, FL · On-site

$16.25 - $22.50/hr

The bank that builds * CardWorks Servicing: One partner, total performance * Carson Smithfield ... Responds to inbound telephone inquiries and providesaccurate, professional support to ...

Abrams Fensterman

Family Law Paralegal

Brooklyn, NY · On-site

$54K - $75K/yr

Answer inbound telephone calls. * Implementing and maintaining organized filing systems within the ... Experience reviewing bank statements and financial records. * Must be extremely organized and able ...

CardWorks

Associate, Customer Support

Lake Mary, FL · On-site

$15.25 - $21/hr

The bank that builds * CardWorks Servicing: One partner, total performance * Carson Smithfield ... Responds to inbound telephone inquiries and providesaccurate, professional support to ...

CardWorks

Associate, Customer Support

Lake Mary, FL · On-site

$15.25 - $21/hr

The bank that builds * CardWorks Servicing: One partner, total performance * Carson Smithfield ... Responds to inbound telephone inquiries and provides accurate, professional support to ...

Judit Inc

Matrimonial Paralegal

White Plains, NY · On-site

Answer inbound telephone calls. * Implementing and maintaining organized filing systems within the ... Experience reviewing bank statements and financial records. * Must be extremely organized and able ...

Origin Bank

Customer Support Specialist

Ruston, LA · On-site

$14.50 - $19.50/hr

Logs and supports all inbound calls as it relates to loans, deposits, online banking, cards, ACH ... and Telephone Banking. * Logs and processes account errors, fraudulent transactions and ...

South Carolina 811

Customer Service Representative

$17.77/hr

We are seeking motivated, detail-oriented professionals with backgrounds in banking, insurance ... Accurately record data from the caller on inbound telephone lines and process notices. Individuals ...

Abrams Fensterman

Family Law Paralegal

Brooklyn, NY · On-site

$60K - $85K/yr

Answer inbound telephone calls. * Implementing and maintaining organized filing systems within the ... Experience reviewing bank statements and financial records. * Must be extremely organized and able ...

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Inbound Telephone Banking information

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$10

$16

$26

How much do inbound telephone banking jobs pay per hour?

As of Sep 10, 2026, the average hourly pay for inbound telephone banking in the United States is $16.57, according to ZipRecruiter salary data. Most workers in this role earn between $14.42 and $18.27 per hour, depending on experience, location, and employer.

What is inbound telephone banking?

Inbound telephone banking jobs involve handling incoming calls from customers who need assistance with their banking needs. Employees in these roles typically help customers with account inquiries, transaction processing, addressing concerns, and providing information about banking products and services. These positions require strong communication skills, attention to detail, and a good understanding of banking procedures. Inbound telephone banking representatives play a crucial role in delivering quality customer service and ensuring customer satisfaction.

What are the key skills and qualifications needed to thrive as an inbound telephone banking representative?

To thrive as an Inbound Telephone Banking Representative, you need strong customer service skills, knowledge of banking products, and a high school diploma or equivalent. Familiarity with customer relationship management (CRM) software, telephone systems, and secure data handling protocols is typical. Excellent communication, problem-solving abilities, and patience help representatives build rapport and resolve customer issues effectively. These skills ensure accurate transactions, customer satisfaction, and compliance with financial regulations in a fast-paced call center environment.

What are some typical challenges faced in an inbound telephone banking role, and how can they be managed effectively?

Inbound Telephone Banking professionals often encounter challenges such as handling high call volumes, managing difficult customer interactions, and staying up-to-date with banking products and regulatory requirements. To navigate these challenges, it’s important to develop strong communication and problem-solving skills, actively listen to customer needs, and utilize available training and support resources provided by the bank. Maintaining a calm and patient demeanor, even during busy periods or complex inquiries, helps ensure a positive customer experience and personal job satisfaction.

What is the difference between Inbound Telephone Banking vs Customer Service Representative?

AspectInbound Telephone BankingCustomer Service Representative
Primary RoleAssist customers with banking transactions and account inquiries via phoneHandle a variety of customer inquiries across industries, including banking, retail, and telecom
Required SkillsBanking knowledge, communication skills, basic technical skillsCommunication skills, problem-solving, product knowledge
Work EnvironmentCall centers, banking institutionsCall centers, retail stores, corporate offices
CertificationsOften required or preferred banking certifications or trainingGenerally not required, varies by industry

Inbound Telephone Banking specialists focus specifically on banking-related customer interactions, requiring banking knowledge and certifications. Customer Service Representatives have a broader scope across industries but share similar communication skills. Both roles typically work in call centers and require strong problem-solving abilities.

How to become an inbound telephone banking?

To become an inbound telephone banking representative, candidates typically need a high school diploma or equivalent, strong communication skills, and customer service experience. Training is usually provided on banking products, systems, and security protocols, and familiarity with call center software is beneficial.

What are popular job titles related to Inbound Telephone Banking jobs?

For Inbound Telephone Banking jobs, the most frequently searched job titles are:

Infographic showing various Inbound Telephone Banking job openings in the United States as of September 2026, with employment types broken down into 1% As Needed, 78% Full Time, 20% Part Time, and 1% Contract. Highlights an 96% Physical, 1% Hybrid, and 3% Remote job distribution, with an average salary of $34,462 per year, or $16.6 per hour.

Customer Service Representative

Bothell, WA • On-site

NCN CO
See more jobs at NCN COexternal

$22 - $25/hr

Full-time

Re-posted 25 days ago

Job description


Lake Pleasant RV Park is looking for a new customer service representative.  We offer year-round sustainable employment for all of our employees. We are looking for long-term, full-time, and part-time employees. Are you looking for a new adventure?
We are a family-owned business serving the RV Community on a nightly, weekly, and seasonal basis. Our ideal candidate will be comfortable interacting with guests from all over the world, have a pleasant and welcoming demeanor, and be willing to work in a team environment. Weekend and (some) holiday work is a must.  Propane tank filling training and pumping ability is a requirement for this position.
 
Qualifications for consideration:
  • Draft correspondences and other formal documents
  • Plan and schedule reservations
  • Greet and assist onsite guests
  • Answer inbound telephone calls
  • Develop and implement organized filing systems
  • Perform all other office tasks
  • Customer Service (create a pleasant, welcoming environment for guests)
  • Computer experience (especially Excel, google suite, and any new programs)
  • Ability to pump propane into cylinders and motor homes (lifting of tanks is necessary)
  • Multitasking/sense of urgency/pro-activeness
  • Cleaning office/Laundry room
  • General building maintenance/restroom cleaning
  • Knowledge of the surrounding cities and ability to give directions
  • General knowledge of RVs is a significant plus
  • Work in a team-based environment
  • Work with limited directions, learning the system and being proactive
  • Pay is determined based on experience
  • Weekend work is required
  • Back-to-back shifts are a possibility
  • A STRONG understanding of the importance of attendance requirements due to the limited staffing.
  • Must be able to pass a full background check before a formal job offer.
What will help you excel in this position: 
 
·         Proficiency in using technology to support work activities, e.g., expertise in Adobe and Excel with proven ability to develop charts and graphs to summarize information for reporting.
·          Communicate effectively on the telephone, in person, and in written correspondence.
·         Prioritize workflow and complete multiple tasks simultaneously and accurately.
·         Detail-oriented and highly organized with proven follow-up capabilities.
·         Processing accounts payable.
·         Reconciling cash receipts.
·         Auditing financial statements.
·         Entering information into the daily monetary logged database:
 - Reconciling Bank Statements
 - Record transactions
 - Processing Payments via Credit card machine