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Call Centre Inbound Jobs (NOW HIRING)

Mid Atlantic Retina

Call Center- Inbound

Evesham, NJ · On-site

$19 - $20/hr

... call center environment, handling incoming calls daily in a pleasant and calm manner to answer ... Work overtime as needed.Handling inbound calls from internal inbound and external outbound ...

CWI

Call Center Inbound Sales Agent

Bowling Green, KY · On-site

$45K - $65K/yr

We have an excellent opportunity available for high-energy and motivated sales professionals at our Englewood, CO Call Center. The ideal candidate will handle inbound calls relating to Good Sam ...

CWI

Call Center Inbound Sales Agent

Englewood, CO · On-site

$45K - $65K/yr

We have an excellent opportunity available for high-energy and motivated sales professionals at our Englewood, CO Call Center. The ideal candidate will handle inbound calls relating to Good Sam ...

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How much do call centre inbound jobs pay per hour?

As of Sep 10, 2026, the average hourly pay for call centre inbound in the United States is $17.33, according to ZipRecruiter salary data. Most workers in this role earn between $15.62 and $18.27 per hour, depending on experience, location, and employer.

What is the difference between Call Centre Inbound vs Customer Service Representative?

AspectCall Centre InboundCustomer Service Representative
Primary RoleHandling incoming calls, providing support or informationAssisting customers via calls, emails, or chats, resolving issues
Work EnvironmentCall centers, office settingsOffice, remote, or call center environments
Required SkillsCommunication, problem-solving, patienceCommunication, problem-solving, empathy
Common CertificationsCustomer service certifications often preferredCustomer service certifications often preferred

Both roles involve assisting customers and require strong communication skills. Call Centre Inbound focuses specifically on handling incoming calls, often in a call center setting, while Customer Service Representatives may handle multiple channels like email or chat. The roles overlap significantly, but the Call Centre Inbound role is more call-centric.

What cities are hiring for Call Centre Inbound jobs?

Cities with the most Call Centre Inbound job openings:

What states have the most Call Centre Inbound jobs?

States with the most job openings for Call Centre Inbound jobs include:

What are popular job titles related to Call Centre Inbound jobs?

For Call Centre Inbound jobs, the most frequently searched job titles are:

Infographic showing various Call Centre Inbound job openings in the United States as of August 2026, with employment types broken down into 1% Locum Tenens, 1% As Needed, 79% Full Time, 13% Part Time, and 6% Contract. Highlights an 95% Physical, 1% Hybrid, and 4% Remote job distribution, with an average salary of $36,051 per year, or $17.3 per hour.

Call Center- Inbound

Evesham, NJ • On-site

Mid Atlantic Retina
Outpatient Health Care • 201 - 500 employees
Learn more about Mid Atlantic Retinaexternal

$19 - $20/hr

Full-time

Posted 28 days ago

Mid Atlantic Retina rating

7.9

Company rating: 7.9 out of 10

Based on 10 frontline employees who took The Breakroom Quiz

Job description

Spanish speaking reps are encouraged to apply!This position is eligible for Mid Atlantic Retina's $1,000 Hiring Incentive! The hired candidate will receive $500 after successful completion of 90 days of employment and $500 after successful completion of 1 year of employment! Available to new hires only- not available to agency hires, internal transfers, or re-hires.MUST BE ABLE TO BE AVAILABLE BETWEEN 8:00AM - 5:00PM MONDAY to FRIDAY Job DescriptionPatient Care Liaisons work in a call center environment, handling incoming calls daily in a pleasant and calm manner to answer patient inquiries, schedule, change and cancel appointments, answer general questions and handle patient complaints.Essential FunctionsRegular and predictable on-site attendance required.Travel to other locations as needed.Work overtime as needed.Handling inbound calls from internal inbound and external outbound customers. Take patient inquires and forward to appropriate office for a call back.Obtaining patient information and entering data into scheduling systemUsing patient reactivation system to call and schedule former patients.Evaluate patient problem to determine whether a call back or scheduling would be appropriate.Know list of general insurances that MAR participate with, identify where to look, who to contact re: infrequently used insurancesGive out correct insurance provider numbers by state and look up referrals in Navinet system and document appointment. Respond to patient complaints appropriately, or refer to supervisor as needed.Work EnvironmentThis job operates in a professional office environment. This role routinely uses standard office equipment such as computers, phones, photocopiers, filing cabinets and fax machines.Physical DemandsThe physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job.This is largely a sedentary role; however, some filing may be required. This would require the ability to lift files, bend and reach open filing cabinets and bend or stand on a stool as necessary.While performing the duties of this job, the employee is regularly required to talk, communicate verbally in front of groups, one to one and over the telephone and in email.Listening to verbal communication using a headset and processing the information while entering the data into a computer system, processing auditory information and responding verbally back in an appropriate manner.Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception and ability to adjust focus.Using hands to operate equipment such as a computer mouse, show manual or finger dexterity, handle things with precision or speed, use muscular coordination and physical stamina.Following through on plans or instructions.Using words to communicate ideas, reading with comprehension and estimate distance and time for things such as travel or wait times. 
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