We are looking for a Bilingual Call Center Agent to join our team and provide outstanding customer ... Handling inbound and outbound calls, emails and chat inquiries in both languages * Document ...
We are looking for a Bilingual Call Center Agent to join our team and provide outstanding customer ... Handling inbound and outbound calls, emails and chat inquiries in both languages * Document ...
Take inbound calls to assist in developing cases to bind new and service existing risks in a call centre environment * Coach agents and team members to write profitable risks and build a profitable ...
New
Take inbound calls to assist in developing cases to bind new and service existing risks in a call centre environment * Coach agents and team members to write profitable risks and build a profitable ...
New
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Steel Building Sales Representative
Newmarket, ON · On-site
CA$4.0K - CA$15K/mo
This is not a traditional call center sales position. Our representatives work directly with ... Respond quickly to new inbound leads and customer inquiries * Conduct short discovery calls to ...
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Be Seen First
Steel Building Sales Representative
Newmarket, ON · On-site
CA$4.0K - CA$15K/mo
This is not a traditional call center sales position. Our representatives work directly with ... Respond quickly to new inbound leads and customer inquiries * Conduct short discovery calls to ...
We are hiring Hybrid Call Center Agents to support a client in the financial sector. If you have ... Engage with customers on all inbound/outbound calls, emails, and other channels of communication ...
We are hiring Hybrid Call Center Agents to support a client in the financial sector. If you have ... Engage with customers on all inbound/outbound calls, emails, and other channels of communication ...
Call Centre Inbound information
What is the difference between Call Centre Inbound vs Customer Service Representative?
| Aspect | Call Centre Inbound | Customer Service Representative |
|---|---|---|
| Primary Role | Handling incoming calls, providing support or information | Assisting customers via calls, emails, or chats, resolving issues |
| Work Environment | Call centers, office settings | Office, remote, or call center environments |
| Required Skills | Communication, problem-solving, patience | Communication, problem-solving, empathy |
| Common Certifications | Customer service certifications often preferred | Customer service certifications often preferred |
Both roles involve assisting customers and require strong communication skills. Call Centre Inbound focuses specifically on handling incoming calls, often in a call center setting, while Customer Service Representatives may handle multiple channels like email or chat. The roles overlap significantly, but the Call Centre Inbound role is more call-centric.
What cities near Barrie, ON are hiring for Call Centre Inbound jobs?
Cities near Barrie, ON with the most Call Centre Inbound job openings:
Hybrid Bilingual Call Center Agent (French/English Required)
Barrie, ON
Alliance iCommunications
$21/hr
Full-time
Re-posted 29 days ago
Job description
Join a Team That's Passionate About Making Lives Better!
At Bill Gosling Outsourcing, we believe that success starts with an amazing team. We are a global leader in outsourcing solutions, we focus on making lives better, one connection at a time. We provide tailored solutions to businesses around the globe, specializing in customer care, sales, and financial services. We're looking for enthusiastic, driven individuals to join our dynamic work environment where fun meets results!
We are looking for a Bilingual Call Center Agent to join our team and provide outstanding customer service to our clients. In this role, you will be the first point of contact for our customers, addressing their inquiries and resolving issues in both languages.
Compensation: $21.00 per hour (approximately $43,000 per year)
What You'll Do:
Respond to customer inquiries, providing timely and accurate information in both French and English
Resolve customer issues, ensuring high satisfaction levels and adhering to company standards
Maintain a high level of professionalism while interacting with customers
Handling inbound and outbound calls, emails and chat inquiries in both languages
Document interactions and maintain up-to-date records in our systems
Collaborate with other departments to resolve customer concerns efficiently
This job posting is for an existing vacancy.
Why Join Us?
Growth Opportunities: We believe in promoting from within and providing opportunities for career advancement.
Comprehensive Training: We offer extensive paid training to ensure you're equipped for success.
Team-Oriented Culture: Work in a collaborative, supportive environment with peers who are passionate about what they do.
Diversity & Inclusion: We celebrate the unique perspectives and contributions of all our employees.
Fun Workplace: Join a vibrant team that knows how to have fun! From team engagement activities to social events, we foster a lively and inclusive work environment where you'll build strong connections.
State-of-the-Art Offices: Work in our modern, well-equipped offices designed to enhance collaboration and productivity.
Rewarding Work: Help businesses grow while making a real difference in people's lives!
Get to Know Us Better! Follow us to get an insider view of our team in action, our values in motion, and a sneak peek into what makes us an awesome place to work!
Twitter & Instagram: bgocareers
Facebook: Bill Gosling Outsourcing
LinkedIn: Bill Gosling Outsourcing
Website - https://www.billgosling.com/careers
By applying to this position, you acknowledge that you have read and understood Bill Gosling Outsourcing's Privacy Policy here- https://www.billgosling.com/privacy-policy and consent to the collection, use, and storage of personal information in accordance with the policy.
At Bill Gosling Outsourcing, we believe that diversity makes us stronger. We welcome applicants from all backgrounds and are committed to creating an inclusive and supportive workplace where everyone can thrive. Regardless of your race, gender, age, ability status, or any other characteristic, you are valued here.If you require accommodations at any stage of the hiring process, we are happy to work with you to ensure you have the support you need - just let us know.
Bill Gosling Outsourcing - Where your career thrives!
AI Use Notice: Bill Gosling Outsourcing utilizes Artificial Intelligence (AI) technologies as part of our hiring and candidate evaluation process. These tools assist our team in reviewing applications and identifying qualifications relevant to the role.