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Call Centre Inbound Jobs (NOW HIRING)

SmithRx

Inbound Call Center Representative

Plano, TX · On-site

$21/hr

Inbound Call Center Representative Plano, TX Who We Are: SmithRx is a rapidly growing, venture-backed Health-Tech company. Our mission is to disrupt the expensive and inefficient Pharmacy Benefit ...

GWC Warranty

Inbound Call Center Agent

Dallas, TX · On-site

We are looking for a Business Development Call Center Agent to join our team. In this role, you'll engage with customers through inbound and outbound phone campaigns, help resolve questions and ...

AnswerNet

Inbound Call Center Agent

$16/hr

Technical Support Representative Inbound Call Center Agent Hours: Vary Monday - Friday: 12:00 PM - 10:00 PM and Saturday - Sunday: 10:00 AM - 07:00 PM Salary: $16.00 an hour Benefits available after ...

AnswerNet

Inbound Call Center Agent

$16/hr

Inbound Call Center Agent Hours: Vary Monday - Friday: 12:00 PM - 10:00 PM and Saturday - Sunday: 10:00 AM - 07:00 PM Salary: $16.00 an hour Benefits available after 60 Days for Full-Time Employees ...

Talkdesk

Inbound Call Center Agent

Company Description Genesis Call Center recruits, trains, and manages U.S.-based Customer Service ... In this role, you will handle inbound interactions for major brands, assisting customers with ...

APCO Holdings

Inbound Call Center Agent

Dallas, TX · On-site

We are looking for a Business Development Call Center Agent to join our team. In this role, you'll engage with customers through inbound and outbound phone campaigns, help resolve questions and ...

APCO Holdings

Inbound Call Center Agent

Dallas, TX

We are looking for a Business Development Call Center Agent to join our team. In this role, you'll engage with customers through inbound and outbound phone campaigns, help resolve questions and ...

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Call Centre Inbound information

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$12

$17

$23

How much do call centre inbound jobs pay per hour?

As of Sep 11, 2026, the average hourly pay for call centre inbound in the United States is $17.33, according to ZipRecruiter salary data. Most workers in this role earn between $15.62 and $18.27 per hour, depending on experience, location, and employer.

What is the difference between Call Centre Inbound vs Customer Service Representative?

AspectCall Centre InboundCustomer Service Representative
Primary RoleHandling incoming calls, providing support or informationAssisting customers via calls, emails, or chats, resolving issues
Work EnvironmentCall centers, office settingsOffice, remote, or call center environments
Required SkillsCommunication, problem-solving, patienceCommunication, problem-solving, empathy
Common CertificationsCustomer service certifications often preferredCustomer service certifications often preferred

Both roles involve assisting customers and require strong communication skills. Call Centre Inbound focuses specifically on handling incoming calls, often in a call center setting, while Customer Service Representatives may handle multiple channels like email or chat. The roles overlap significantly, but the Call Centre Inbound role is more call-centric.

What cities are hiring for Call Centre Inbound jobs?

Cities with the most Call Centre Inbound job openings:

What states have the most Call Centre Inbound jobs?

States with the most job openings for Call Centre Inbound jobs include:

What are popular job titles related to Call Centre Inbound jobs?

For Call Centre Inbound jobs, the most frequently searched job titles are:

Infographic showing various Call Centre Inbound job openings in the United States as of August 2026, with employment types broken down into 1% Locum Tenens, 1% As Needed, 79% Full Time, 13% Part Time, and 6% Contract. Highlights an 95% Physical, 1% Hybrid, and 4% Remote job distribution, with an average salary of $36,051 per year, or $17.3 per hour.

IN-DOR-Inbound Call Center

Indianapolis, IN • On-site

Lorven Technologies
IT Services • 51 - 200 employees
Learn more about Lorven Technologiesexternal

Other

Re-posted 13 days ago

Job description

Role: IN-DOR-Inbound Call Center Job Id - (799294)
Location: DOR 100 N. Senate Ave., STE 105 Indianapolis, IN
Job description:
IN-DOR-Inbound Call Center
A Day in the Life:
  • Enjoys learning about a variety of the Department of Revenue Tax procedures including tax filing and payment requirements.
  • Provides Best in Class Customer Service to taxpaying customers by phone in a fast-paced call center environment.
  • Applies knowledge acquired in training and utilizes resources to analyze and solve problems.
  • Responds to a variety of tax types inquiries.
  • Access data utilizing basic computer skills.
  • Communicates professionally using correct grammar, spelling & punctuation.
  • Complies with all ethical and confidentiality requirements.
What You'll Need for Success:
  • High School Diploma/GED
  • High-energy - Optimism - Teamwork -Collaboration
  • Someone who provides open, honest, and positive communication.
  • A continuous learning and improvement - let's get better every day ... together approach.
  • A team member who speaks up if you don't understand or need more information.
  • Proven ability to provide customer service by telephone in a high-volume call center.
  • Proven ability to communicate both orally and in writing using correct grammar, spelling, and punctuation.
  • Ability to analyze, research and problem-solve using various resources.
  • Ability to learn to learn, understand, and apply ethics and confidentiality laws.

Supervisory Responsibilities/Direct Reports:
This role does not provide direct supervision to direct reports.
Difficulty of Work:
The Call Center customer service representative must use analytical skills to determine the customer's needs and apply the procedures to communicate the resolution and accurately resolve the customer issues
Responsibility:
The Tax Revenue Call Center Customer Service Representative (Tax Analyst) works to ensure the highest level of customer focus, with a strong commitment to the taxpayers of Indiana by providing professional, and accurate customer service . Tax knowledge is helpful but not required.
Personal Work Relationships:
This individual will be expected to exhibit professional behaviors with a team player mindset, adhere to the policies and procedures and provide exceptional customer service is provided to customers and/or agency partners.
Physical Effort:
This role performs work in an environment where sitting for extended periods of time could be expected.
Working Conditions:
This role performs work in a standard call center environment responding to back-to-back calls and adhere to scheduled break and lunch hours.
Competencies:
• Communicating Effectively, professionally, accurately
• Delivering High Quality Work
• Critical Thinking
• Managing Time
Skill matrix:
High school diploma or GED.
Required
Strong customer service related experience, preferably in a professional environment.
Required
1
Years
Experience adhering to ethical and confidentiality requirements
Required
1
Years
Excellent verbal communication, patience and problem-solving abilities to help address taxpayer inquiries and diffuse difficult situations.
Required
Strong analytical ability to analyze and research tax related inquiries.
Required
Prior experience in a fast-paced call center environment.
Desired
Knowledge of tax regulations.
Desired
Associates or Bachelors Degree in accounting, finance, or related field.
Desired
Lorven technologies logo

About Lorven technologies

Sourced by ZipRecruiter

Lorven Technologies, headquartered in Plainsboro, New Jersey, United States, is a reputable company in the technology industry, specializing in providing effective IT solutions and consulting services. The company's official website, lorventech.com, offers comprehensive insights into its offerings which include but are not limited to software development, IT consulting, project management, and business analysis. Since its inception, Lorven Technologies has been committed to ensuring efficiency and reliability in delivering IT services to its global clientele, establishing itself as a trusted name in the industry.

Industry

It services

Company size

51 - 200 Employees

Headquarters location

Plainsboro, NJ, US

Year founded

2001

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