Leads inbound or outbound team in goals and measurement development and implementation. * Reviews the strategic goals of the inbound or outbound area and sets performance goals. * Monitors department ...
Leads inbound or outbound team in goals and measurement development and implementation. * Reviews the strategic goals of the inbound or outbound area and sets performance goals. * Monitors department ...
Inbound/Outbound Enrollment Specialist
Austin, TX · Remote
$13/hr
Role Overview As a Inbound/Outbound Enrollment Specialist, you'll guide prospective families through K-12 online schooling options through a blend of inbound and outbound calls. You'll serve as a ...
New
Quick apply
Inbound/Outbound Enrollment Specialist
Austin, TX · Remote
$13/hr
Role Overview As a Inbound/Outbound Enrollment Specialist, you'll guide prospective families through K-12 online schooling options through a blend of inbound and outbound calls. You'll serve as a ...
New
Reviews current or future trends that indicate possible gaps in inbound or outbound functions and makes recommendations based on findings. * Participates on distribution center management team ...
Reviews current or future trends that indicate possible gaps in inbound or outbound functions and makes recommendations based on findings. * Participates on distribution center management team ...
Leads inbound or outbound team in goals and measurement development and implementation. * Reviews the strategic goals of the inbound or outbound area and sets performance goals. * Monitors department ...
Leads inbound or outbound team in goals and measurement development and implementation. * Reviews the strategic goals of the inbound or outbound area and sets performance goals. * Monitors department ...
Inbound/Outbound Warehouse Clerk
Pooler, GA · On-site
$19/hr
Process and document inbound and outbound shipments accurately and on time * Coordinate with carriers, vendors, and internal teams using both English and your second language * Maintain inventory ...
Quick apply
Inbound/Outbound Warehouse Clerk
Pooler, GA · On-site
$19/hr
Process and document inbound and outbound shipments accurately and on time * Coordinate with carriers, vendors, and internal teams using both English and your second language * Maintain inventory ...
The Senior Inbound/Outbound Coordinator performs functions within Supply Chain Operations, including inventory management tasks, inbound/outbound analysis, and providing ongoing support with SWOP/EWM ...
The Senior Inbound/Outbound Coordinator performs functions within Supply Chain Operations, including inventory management tasks, inbound/outbound analysis, and providing ongoing support with SWOP/EWM ...
Inbound/ Outbound Sales Representative
Boca Raton, FL · On-site
$130K/yr
You'll be working exclusively with high-intent inbound leads -people actively seeking solutions. Your job is to guide, build trust, and bring them in for an in-person hair health consult. We're ...
Inbound/ Outbound Sales Representative
Boca Raton, FL · On-site
$130K/yr
You'll be working exclusively with high-intent inbound leads -people actively seeking solutions. Your job is to guide, build trust, and bring them in for an in-person hair health consult. We're ...
Leads inbound or outbound team in goals and measurement development and implementation. * Reviews the strategic goals of the inbound or outbound area and sets performance goals. * Monitors department ...
Leads inbound or outbound team in goals and measurement development and implementation. * Reviews the strategic goals of the inbound or outbound area and sets performance goals. * Monitors department ...
Inbound/ Outbound Sales Representative
Phoenix, AZ · On-site
$110K/yr
You'll be working exclusively with high-intent inbound leads -people actively seeking solutions. Your job is to guide, build trust, and bring them in for an in-person hair health consult. We're ...
Inbound/ Outbound Sales Representative
Phoenix, AZ · On-site
$110K/yr
You'll be working exclusively with high-intent inbound leads -people actively seeking solutions. Your job is to guide, build trust, and bring them in for an in-person hair health consult. We're ...
The Senior Inbound/Outbound Coordinator performs functions within Supply Chain Operations, including inventory management tasks, inbound/outbound analysis, and providing ongoing support with SWOP/EWM ...
The Senior Inbound/Outbound Coordinator performs functions within Supply Chain Operations, including inventory management tasks, inbound/outbound analysis, and providing ongoing support with SWOP/EWM ...
Senior Inbound Outbound Coordinator
Arvin, CA · On-site
$50K - $60K/yr
The Coordinator will perform inventory management tasks, inbound (IB)/outbound (OB) analysis and provide ongoing support with SWOP/EWM and as a subject matter expert (SME) through SAP processing.
Senior Inbound Outbound Coordinator
Arvin, CA · On-site
$50K - $60K/yr
The Coordinator will perform inventory management tasks, inbound (IB)/outbound (OB) analysis and provide ongoing support with SWOP/EWM and as a subject matter expert (SME) through SAP processing.
Reviews current or future trends that indicate possible gaps in inbound or outbound functions and makes recommendations based on findings. * Participates on distribution center management team ...
Reviews current or future trends that indicate possible gaps in inbound or outbound functions and makes recommendations based on findings. * Participates on distribution center management team ...
Reviews current or future trends that indicate possible gaps in inbound or outbound functions and makes recommendations based on findings. * Participates on distribution center management team ...
Reviews current or future trends that indicate possible gaps in inbound or outbound functions and makes recommendations based on findings. * Participates on distribution center management team ...
Inbound/Outbound Clerk
Olathe, KS · On-site
$15.25 - $18.50/hr
Create shipping labels and documentation for outbound products including international shipments * Data entry into inventory and warehouse management systems * Perform daily cycle count activities ...
Inbound/Outbound Clerk
Olathe, KS · On-site
$15.25 - $18.50/hr
Create shipping labels and documentation for outbound products including international shipments * Data entry into inventory and warehouse management systems * Perform daily cycle count activities ...
Inbound/Outbound Clerk
$15.25 - $18.50/hr
Create shipping labels and documentation for outbound products including international shipments * Data entry into inventory and warehouse management systems * Perform daily cycle count activities ...
Inbound/Outbound Clerk
$15.25 - $18.50/hr
Create shipping labels and documentation for outbound products including international shipments * Data entry into inventory and warehouse management systems * Perform daily cycle count activities ...
INBOUND/OUTBOUND MANAGER- AMSTERDAM, NY
Amsterdam, NY · On-site
$86K - $95K/yr
Reviews current or future trends that indicate possible gaps in inbound or outbound functions and makes recommendations based on findings. * Participates on distribution center management team ...
INBOUND/OUTBOUND MANAGER- AMSTERDAM, NY
Amsterdam, NY · On-site
$86K - $95K/yr
Reviews current or future trends that indicate possible gaps in inbound or outbound functions and makes recommendations based on findings. * Participates on distribution center management team ...
INBOUND/OUTBOUND MANAGER- AMSTERDAM, NY
Amsterdam, NY · On-site
$86K - $95K/yr
Reviews current or future trends that indicate possible gaps in inbound or outbound functions and makes recommendations based on findings. * Participates on distribution center management team ...
INBOUND/OUTBOUND MANAGER- AMSTERDAM, NY
Amsterdam, NY · On-site
$86K - $95K/yr
Reviews current or future trends that indicate possible gaps in inbound or outbound functions and makes recommendations based on findings. * Participates on distribution center management team ...
In this role, you will handle inbound inquiries, make outbound calls to existing customers to assist with customer service questions, and upsell customers on new products and services. Experienced or ...
In this role, you will handle inbound inquiries, make outbound calls to existing customers to assist with customer service questions, and upsell customers on new products and services. Experienced or ...
Handle inbound and outbound customer calls with professionalism and enthusiasm * Schedule service appointments efficiently and accurately * Follow up with customers to ensure satisfaction and ...
Handle inbound and outbound customer calls with professionalism and enthusiasm * Schedule service appointments efficiently and accurately * Follow up with customers to ensure satisfaction and ...
Leads inbound or outbound team in goals and measurement development and implementation. * Reviews the strategic goals of the inbound or outbound area and sets performance goals. * Monitors department ...
Leads inbound or outbound team in goals and measurement development and implementation. * Reviews the strategic goals of the inbound or outbound area and sets performance goals. * Monitors department ...
Inbound Outbound information
See salary details
$10.58 - $12.02
7% of jobs
$12.02 - $13.46
9% of jobs
$14.46 is the 25th percentile. Wages below this are outliers.
$13.46 - $14.90
14% of jobs
$14.90 - $16.35
20% of jobs
The median wage is $16.42 / hr.
$16.35 - $17.79
21% of jobs
$18.39 is the 75th percentile. Wages above this are outliers.
$17.79 - $19.23
13% of jobs
$19.23 - $20.67
8% of jobs
$20.67 - $22.12
2% of jobs
$22.12 - $23.56
4% of jobs
$23.56 - $25
2% of jobs
$25 - $26.44
1% of jobs
$10
$18
$26
How much do inbound outbound jobs pay per hour?
What jobs make $3,000 a month without a degree?
What is the difference between Inbound Outbound vs Customer Service Representative?
| Aspect | Inbound Outbound | Customer Service Representative |
|---|---|---|
| Primary Role | Handling customer calls, sales, and support via inbound or outbound calls | Assisting customers with inquiries, complaints, and support via various channels |
| Work Environment | Call centers, sales offices, or remote | Call centers, retail, or office settings |
| Required Skills | Communication, sales techniques, product knowledge | Communication, problem-solving, empathy |
| Common Certifications | None mandatory, but sales or communication courses helpful | Customer service certifications optional |
While both roles involve customer interaction, Inbound Outbound positions focus on sales and support through calls, often with a sales target, whereas Customer Service Representatives primarily assist with inquiries and issue resolution. Both roles require strong communication skills but differ in their primary objectives and work environments.

Full-time
Posted 19 days ago
Dollar General rating
3.9
Based on 4,454 frontline employees who took The Breakroom Quiz
39th of 39 rated national retailers
Job description
At Dollar General, our mission is Serving Others! We value each and every one of our employees. Whether you are looking to launch a new career in one of our many convenient Store locations, Distribution Centers, Store Support Center or with our Private Fleet Team, we are proud to provide a wide range of career opportunities. We are not just a retail company; we are a company that values the unique strengths and perspectives that each individual brings. Your difference truly makes a difference at Dollar General. How would you like to Serve? Join the Dollar General Journey and see how your career can thrive.
Company Overview
Dollar General Corporation has been delivering value to shoppers for more than 80 years. Dollar General helps shoppers Save time. Save money. Every day.® by offering products that are frequently used and replenished, such as food, snacks, health and beauty aids, cleaning supplies, basic apparel, housewares and seasonal items at everyday low prices in convenient neighborhood locations. Learn more about Dollar General at www.dollargeneral.com/about-us.html.
Job Details
GENERAL SUMMARY:
Oversees receiving or shipping functions. Assists in creating a strong work team and helps resolve employee relations issues.
DUTIES and ESSENTIAL JOB FUNCTIONS:
- Reviews current or future trends that indicate possible gaps in inbound or outbound functions and makes recommendations based on findings.
- Participates on distribution center management team; develops action plans for conducting internal analyses and gap identification.
- Conducts daily status meetings with management team to review prior day’s performance and to develop action plan for current day.
- Leads development of and communicates Productivity Improvement Plan for each performance indicator or area identified for improvement.
- Conducts observations to identify areas for change; conducts analyses to develop action plans to address operational and employee gaps.
- Leads inbound or outbound team in goals and measurement development and implementation.
- Reviews the strategic goals of the inbound or outbound area and sets performance goals.
- Monitors department budget on a monthly basis; assists in development of budget for inbound or outbound functions.
- Conducts weekly staffing reviews with Operations Manager and Human Resources to determine appropriate staffing levels for inbound or outbound departments.
- Communicates with company carrier regarding store loads and backhauls.
Qualifications
WORK EXPERIENCE and/or EDUCATION:
- Five years minimum experience in distribution, logistics and management.
- Experience in warehouse management systems and RTS applications preferred.
- Experience in automated retail distribution center preferred.
- College degree in business.
KNOWLEDGE and SKILLS:
- Ability to read and interpret documents such as diagrams, safety rules, operating and maintenance instructions, and procedures manuals
- Ability to perform mathematical calculations such as addition, subtraction, multiplication, division, and percentages.
- Knowledge of cash handling procedures including cashier accountability and deposit control.
- Ability to perform IBM cash register functions to generate reports.
- Knowledge of inventory management and merchandising practices.
- Effective oral and written communication skills.
- Effective interpersonal skills.
- Knowledge of recruiting, interviewing, hiring, counseling and termination practices including legal compliance and internal processes.
- Knowledge of cash, facility and safety control policies and practices (deposits, store keys, SAFE program, etc.)
- Good organization skills with attention to detail.
- Ability to solve problems and deal with a variety of situations where limited standardization exists.
WORKING CONDITIONS and PHYSICAL REQUIREMENTS:
Must be able to physically move throughout the distribution center to monitor the flow of merchandise.
Dollar General Corporation is an equal opportunity employer.
Qualifications:WORK EXPERIENCE and/or EDUCATION:
- Five years minimum experience in distribution, logistics and management.
- Experience in warehouse management systems and RTS applications preferred.
- Experience in automated retail distribution center preferred.
- College degree in business.
KNOWLEDGE and SKILLS:
- Ability to read and interpret documents such as diagrams, safety rules, operating and maintenance instructions, and procedures manuals
- Ability to perform mathematical calculations such as addition, subtraction, multiplication, division, and percentages.
- Knowledge of cash handling procedures including cashier accountability and deposit control.
- Ability to perform IBM cash register functions to generate reports.
- Knowledge of inventory management and merchandising practices.
- Effective oral and written communication skills.
- Effective interpersonal skills.
- Knowledge of recruiting, interviewing, hiring, counseling and termination practices including legal compliance and internal processes.
- Knowledge of cash, facility and safety control policies and practices (deposits, store keys, SAFE program, etc.)
- Good organization skills with attention to detail.
- Ability to solve problems and deal with a variety of situations where limited standardization exists.
WORKING CONDITIONS and PHYSICAL REQUIREMENTS:
Must be able to physically move throughout the distribution center to monitor the flow of merchandise.
Dollar General Corporation is an equal opportunity employer.
Education:UNAVAILABLEEmployment Type: FULL_TIMEWhat Dollar General employees say
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Benefits
Hours and flexibility
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About Dollar General
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What started as a single store is now a 20+ billion dollar Fortune 119 company. With 140,000+ employees and counting, we’re growing fast and so can you. There are endless opportunities for you, including award-winning training programs and career paths in retail, distribution, transportation or corporate. The possibilities are endless!
Industry
Retail
Company size
10,000+ Employees
Headquarters location
Goodlettsville, TN, US