1

Inbound Outbound Sales Representative Jobs in Quebec

$50K - $60K/yr

Business Development Representative (Outbound Sales) Our client is a well-established Canadian distributor of medical equipment and healthcare supplies, serving healthcare organizations, first ...

We're looking for a Sales Representative driven by results, who knows how to build authentic ... Conduct outbound B2B and B2C calls to grow our client portfolio and achieve sales numbers. You ...

Establish first contact and follow up with inbound leads outside of rep territories * Qualify opportunities and move them through the sales pipeline * Ensure no lead goes cold and close sales

next page

Showing results 1-20

Inbound Outbound Sales Representative information

What does an inbound outbound sales representative do?

An Inbound Outbound Sales Representative is responsible for handling both incoming and outgoing sales calls. Inbound sales involve responding to inquiries from potential customers, providing information, and closing sales. Outbound sales focus on proactively reaching out to leads or existing clients to promote products or services, follow up on previous communications, and generate new business opportunities. This role requires excellent communication skills, the ability to build relationships, and strong sales acumen.

What are the key skills and qualifications needed to thrive as an inbound outbound sales representative?

To excel as an Inbound Outbound Sales Representative, you need strong communication skills, persuasive selling techniques, and a high school diploma or equivalent. Familiarity with CRM software, sales tracking tools, and call center systems is typically required. Resilience, active listening, and a customer-focused attitude are vital soft skills that set top performers apart. These abilities are crucial for consistently meeting sales targets, building strong client relationships, and efficiently managing multiple leads in a competitive environment.

How do inbound outbound sales representatives typically balance handling incoming inquiries with pursuing outbound leads throughout the day?

Inbound Outbound Sales Representatives usually split their time between responding to incoming customer inquiries and proactively reaching out to potential clients. This balance requires strong time management skills and the ability to quickly switch between reactive and proactive selling techniques. Most teams use CRM systems to organize daily tasks, track leads, and schedule follow-ups, ensuring no opportunity is missed. Collaboration with marketing and customer support teams is common to ensure consistent messaging and a smooth customer experience.

What is the difference between Inbound Outbound Sales Representative vs Customer Service Representative?

FeatureInbound Outbound Sales RepresentativeCustomer Service Representative
Primary RoleGenerating sales through inbound and outbound callsAssisting customers with inquiries and support
Required SkillsSales techniques, communication, persuasionProblem-solving, communication, patience
Work EnvironmentCall centers, sales officesCustomer support centers, retail
CertificationsSales certifications, product knowledgeCustomer service training, communication skills

While both roles involve communication with customers, Inbound Outbound Sales Representatives focus on sales activities, whereas Customer Service Representatives primarily handle support and inquiries. Understanding these differences helps job seekers find roles aligned with their skills and career goals.

What are popular job titles related to Inbound Outbound Sales Representative jobs in Quebec?

For Inbound Outbound Sales Representative jobs in Quebec, the most frequently searched job titles are:

What cities in Quebec are hiring for Inbound Outbound Sales Representative jobs?

Cities in Quebec with the most Inbound Outbound Sales Representative job openings:

Infographic showing various Inbound Outbound Sales Representative job openings in Quebec as of August 2026, with employment types broken down into 81% Full Time, 18% Part Time, and 1% Contract. Highlights an 90% Physical, 2% Hybrid, and 8% Remote job distribution.

Sales Development Representative/Representant(e) en developpement des ventes

Nuvei

Montreal, QC • On-site

Full-time

Re-posted 20 days ago


Job description

Meet Nuvei, Nuvei is the global fintech building the infrastructure for every payment, everywhere. Its modular, flexible, and scalable technology enables leading companies to accept next-generation payments, offer all payout options, and benefit from card issuing, banking, risk, and fraud management services. Connecting businesses to their customers in more than 200 markets, with local acquiring in 52 markets, 150 currencies, and over 720 alternative payment methods, Nuvei provides the technology and insights for customers and partners to succeed locally and globally through one integration.

Your Mission 

We are looking for a Sales Development Representative to join our fast-growing SDR team. Reporting to our North America SDR Manager, you will be supporting the team on accelerating the distribution of Nuvei's products with specific focus on the North America market by uncovering new outbound opportunities & qualifying inbound leads.

Key responsibilities include, but are not limited to:

  • Generating new business pipeline for Business Development Managers via inbound/outbound initiatives and activities.
  • Demonstrating best practice and up-to-date knowledge of our products and the value to potential and existing clients.
  • Collaborating with various internal departments to improve business processes and support onboarding of new clients.
  • Managing your time efficiently and prioritizing your work load.
  • Proactively engaging with potential and current clients and building strong relationships.
  • Demonstrating an ability to attract new customers.
  • Expanding market knowledge and awareness through your own research.
  • Develop sales leads by using sales tools with outbound sales prospecting efforts.
  • Organize and manage your pipeline and present to your line manager.

Votre mission

Nous sommes a la recherche d'un(e) representant(e) au developpement des ventes (SDR) pour rejoindre notre equipe en pleine croissance. Relevant de notre gestionnaire SDR Amerique du Nord, vous soutiendrez l'equipe dans l'acceleration de la distribution des produits de Nuvei, en mettant particulierement l'accent sur le marche nord-americain, en identifiant de nouvelles opportunites (prospection sortante) et en qualifiant les pistes entrantes.

Responsabilites principales (incluant, sans s'y limiter) :

  • Generer un nouveau pipeline d'affaires pour les gestionnaires du developpement des affaires par le biais d'initiatives et d'activites de prospection entrante/sortante.
  • Faire preuve des meilleures pratiques et d'une connaissance a jour de nos produits et de leur valeur pour les clients potentiels et existants.
  • Gerer efficacement votre temps et prioriser votre charge de travail.
  • Collaborer avec divers departements internes afin d'ameliorer les processus d'affaires et de soutenir l'integration de nouveaux clients.
  • Interagir de maniere proactive avec les clients potentiels et actuels et batir de solides relations.
  • Faire preuve de capacite a attirer de nouveaux clients.
  • Accroitre vos connaissances et votre comprehension du marche grace a vos propres recherches.
  • Developper des pistes de vente a l'aide d'outils de prospection sortante.
  • Organiser et gerer votre pipeline et en faire rapport a votre gestionnaire.

Requirements

  • Bachelor's degree in business or related field
  • Follow a disciplined approach to forecasting and opportunity management via SFDC and our supporting tools and processes.
  • Develop sales leads by using sales tools with outbound sales prospecting efforts.
  • Qualify inbound leads that enquire through our website & other sources
  • Track record of achievement and success in competitive environments
  • Ability to build internal and external relationships to gain and share information such as industry trends.
  • Relevant customer facing/ calling experience
  • Exceptional relationship-building skills.
  • Fluent in English.
  • Excellent phone, writing, and listening skills
  • Self-starter who has a desire to learn, grow, and excel in their role
  • Ambitious individual with lofty career goals
  • Emotional Intelligence
  • Team player

Exigences:

  • Baccalaureat en administration des affaires ou dans un domaine connexe
  • Suivre une approche disciplinee en matiere de previsions et de gestion des opportunites via SFDC et nos outils/processus de soutien
  • Developper des pistes de vente a l'aide d'outils de prospection sortante
  • Qualifier les pistes entrantes provenant de notre site Web et d'autres sources
  • Antecedents demontrant l'atteinte d'objectifs et le succes dans des environnements competitifs
  • Capacite a etablir des relations internes et externes afin d'obtenir et partager des informations (tendances du marche, etc.)
  • Experience pertinente en relation avec la clientele / appels telephoniques
  • Excellentes aptitudes en creation de relations
  • Maitrise de l'anglais
  • Excellentes aptitudes en communication orale, ecrite et en ecoute active
  • Esprit d'initiative, desir d'apprendre, de progresser et de s'epanouir dans le poste
  • Ambition professionnelle et objectifs de carriere eleves
  • Intelligence emotionnelle
  • Esprit d'equipe

Working Language

  • English (written and spoken) is the language used 99% of the time, as work colleagues and clientele are both geographically dispersed within and outside of Quebec
  • Internal communications between colleagues occur in English or in French, depending on the parties involved. Strategic suppliers are located outside of Quebec
  • A basic knowledge of French is required for any position located within Quebec. English is required for this position, as it could report to someone outside of Quebec, and requires frequent out of province communications

The work is done 99% in English (spoken and written), as the team and the clientele served are geographically dispersed across Quebec and outside of Quebec. Internal communications between colleagues are in French or English, depending on the interlocutors. The strategic suppliers are located outside of Quebec. A functional knowledge of French is required for any position located in Quebec. Knowledge of English is necessary for this position, as the incumbent will report outside Quebec and will be required to communicate frequently with people outside of Quebec as part of their duties.

Langue de travail

  • Le travail se fait 99% en anglais (parle et ecrit) l'equipe de travail et la clientele desservie etant disperses geographiquement au Quebec et hors-Quebec.                
  • Les communications a l'interne entre collegues se font en francais ou en anglais selon les interlocuteurs. Les fournisseurs strategiques sont a l'exterieur du Quebec.
  • Une connaissance fonctionnelle du francais est exigee pour tout poste situe au Quebec. La connaissance de l'anglais pour ce poste est necessaire, le titulaire se rapportant hors Quebec et etant appele a communiquer frequemment avec l'exterieur du Quebec dans le cadre de ses fonctions.

Le travail se fait 99% en anglais (parle et ecrit) l'equipe de travail et la clientele desservie etant disperses geographiquement au Quebec et hors-Quebec. Les communications a l'interne entre collegues se font en francais ou en anglais selon les interlocuteurs. Les fournisseurs strategiques sont a l'exterieur du Quebec. Une connaissance fonctionnelle du francais est exigee pour tout poste situe au Quebec. La connaissance de l'anglais pour ce poste est necessaire, le titulaire se rapportant hors Quebec et etant appele a communiquer frequemment avec l'exterieur du Quebec dans le cadre de ses fonctions.

The work is done 99% in English (spoken and written), as the team and the clientele served are geographically dispersed across Quebec and outside of Quebec. Internal communications between colleagues are in French or English, depending on the interlocutors. The strategic suppliers are located outside of Quebec. A functional knowledge of French is required for any position located in Quebec. Knowledge of English is necessary for this position, as the incumbent will report outside Quebec and will be required to communicate frequently with people outside of Quebec as part of their duties.