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Inbound Outbound Sales Representative Jobs (NOW HIRING)

eMerchantClub

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Inbound and Outbound Sales Representative at eMerchantClub

Phoenix, AZ · On-site

$40K - $55K/yr

Inbound and Outbound Sales Representative at eMerchantClub What are we looking for? eMerchantClub is seeking an outgoing, positive, and supportive Inbound and Outbound Sales Representative to join ...

Aston Carter

Outbound Sales Representative

Austin, TX · On-site

$29/hr

Job Title: Outbound Sales Representative As an Outbound Sales Representative, you will play a ... You will also respond to and qualify inbound leads from prospective partners, conduct consultative ...

Aston Carter

Outbound Sales Representative

Austin, TX · Hybrid

$29/hr

Job Title: Outbound Sales Representative As an Outbound Sales Representative, you will play a ... You will also respond to and qualify inbound leads from prospective partners, conduct consultative ...

Arrivia

Outbound Sales Representative

Houston, TX · Remote

$90K/yr

As an Outbound Sales Representative, you will be working from home and the driving force behind generating new business through relentless outbound calling. Your ability to connect with potential ...

Arrivia

Outbound Sales Representative

Houston, TX · On-site +1

$90K/yr

As an Outbound Sales Representative, you will be working from home and the driving force behind generating new business through relentless outbound calling. Your ability to connect with potential ...

Techryde Inc

Outbound Sales Representative

Almont, CO · On-site

Outbound Sales Representative Outbound Sales Representative Compensation: Commission + Lead Incentives Pay Model: Commission-based (No fixed monthly salary) Work Location: Remote Job Type: Contract ...

Property Leads

Outbound Sales Rep | REMOTE U.S.

$40K - $50K/yr

ABOUT US Property Leads is a premium Pay-Per-Lead company that delivers high-quality, inbound ... OUTBOUND SALES REPRESENTATIVE We're hiring an ambitious Outbound Sales Rep to help grow our ...

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Inbound Outbound Sales Representative information

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How much do inbound outbound sales representative jobs pay per hour?

As of Jul 30, 2026, the average hourly pay for inbound outbound sales representative in the United States is $20.43, according to ZipRecruiter salary data. Most workers in this role earn between $15.38 and $24.04 per hour, depending on experience, location, and employer.

How do Inbound Outbound Sales Representatives typically balance handling incoming inquiries with pursuing outbound leads throughout the day?

Inbound Outbound Sales Representatives usually split their time between responding to incoming customer inquiries and proactively reaching out to potential clients. This balance requires strong time management skills and the ability to quickly switch between reactive and proactive selling techniques. Most teams use CRM systems to organize daily tasks, track leads, and schedule follow-ups, ensuring no opportunity is missed. Collaboration with marketing and customer support teams is common to ensure consistent messaging and a smooth customer experience.

What does an outbound sales representative do?

An outbound sales representative actively contacts potential customers through calls, emails, or messages to promote products or services and generate sales. They research leads, build relationships, and often use customer relationship management (CRM) tools to track interactions and progress. Strong communication skills and persistence are essential for success in this role.

Can you make $500,000 a year in sales?

Inbound and outbound sales representatives typically do not earn $500,000 annually solely from base salary; such high earnings usually come from commissions, bonuses, or high-value sales in industries like real estate or enterprise software. Achieving this level of income requires exceptional sales performance, experience, and often working with large or high-margin deals. Most sales roles have earning potential that varies widely based on industry, territory, and individual skill.

What are the key skills and qualifications needed to thrive as an Inbound Outbound Sales Representative, and why are they important?

To excel as an Inbound Outbound Sales Representative, you need strong communication skills, persuasive selling techniques, and a high school diploma or equivalent. Familiarity with CRM software, sales tracking tools, and call center systems is typically required. Resilience, active listening, and a customer-focused attitude are vital soft skills that set top performers apart. These abilities are crucial for consistently meeting sales targets, building strong client relationships, and efficiently managing multiple leads in a competitive environment.

What is the difference between Inbound Outbound Sales Representative vs Customer Service Representative?

FeatureInbound Outbound Sales RepresentativeCustomer Service Representative
Primary RoleGenerating sales through inbound and outbound callsAssisting customers with inquiries and support
Required SkillsSales techniques, communication, persuasionProblem-solving, communication, patience
Work EnvironmentCall centers, sales officesCustomer support centers, retail
CertificationsSales certifications, product knowledgeCustomer service training, communication skills

While both roles involve communication with customers, Inbound Outbound Sales Representatives focus on sales activities, whereas Customer Service Representatives primarily handle support and inquiries. Understanding these differences helps job seekers find roles aligned with their skills and career goals.

What is inbound and outbound representative?

An inbound and outbound sales representative is a role that involves handling customer calls and inquiries (inbound) or reaching out to potential clients proactively (outbound) to promote products or services. These roles often require strong communication skills, familiarity with CRM tools, and the ability to meet sales targets.

What does an Inbound Outbound Sales Representative do?

An Inbound Outbound Sales Representative is responsible for handling both incoming and outgoing sales calls. Inbound sales involve responding to inquiries from potential customers, providing information, and closing sales. Outbound sales focus on proactively reaching out to leads or existing clients to promote products or services, follow up on previous communications, and generate new business opportunities. This role requires excellent communication skills, the ability to build relationships, and strong sales acumen.

What does an inbound sales representative do?

An inbound sales representative handles customer inquiries and incoming calls, assisting prospects and existing customers with product information, pricing, and support. They focus on converting leads into sales by understanding customer needs and using sales tools like CRM software. Strong communication skills and product knowledge are essential for success in this role.
More about Inbound Outbound Sales Representative jobs
What cities are hiring for Inbound Outbound Sales Representative jobs? Cities with the most Inbound Outbound Sales Representative job openings:
What states have the most Inbound Outbound Sales Representative jobs? States with the most job openings for Inbound Outbound Sales Representative jobs include:
What job categories do people searching Inbound Outbound Sales Representative jobs look for? The top searched job categories for Inbound Outbound Sales Representative jobs are:
Inbound Outbound Sales Representative jobs near you
Infographic showing various Inbound Outbound Sales Representative job openings in the United States as of July 2026, with employment types broken down into 90% Full Time, 4% Part Time, 1% Temporary, 4% Contract, and 1% Nights. Highlights an 76% Physical, 3% Hybrid, and 21% Remote job distribution, with an average salary of $42,488 per year, or $20.4 per hour.

Inbound & Outbound Sales Development Representative

Easy Pay Direct

Austin, TX • On-site

$70K/yr

Full-time

Medical, Dental, Vision, Retirement, PTO

Posted 21 days ago

Job description

Inbound & Outbound Sales Development Representative (Merchant Onboarding)
Location: East Austin, TX (In-Person)Compensation: Base Salary: $70,000 + Performance Incentives (Typical First-Year Earnings: ~$85,000)
Your Next Mission
Every day, legitimate businesses are turned away by traditional payment processors.
At Easy Pay Direct, we help those businesses get approved so they can accept payments and continue growing.
We're a small, agile team in the heart of East Austin, and we're looking for a sharp, proactive Sales Development Representative to be the first point of contact for prospective merchants and guide them from initial interest through account approval.
If you enjoy sales, move with urgency, and like helping business owners solve real problems, we'd love to meet you.
This role is perfect for someone who enjoys building relationships, thrives in a fast-paced environment, and takes pride in turning opportunities into approved merchant accounts.
About Easy Pay Direct
Founded in 2012 by an entrepreneur who experienced the frustrations of e-commerce payment processing firsthand, Easy Pay Direct helps business owners navigate one of the most specialized areas of fintech.
We're not a big bank or a large corporation. We're a close-knit team that moves fast, communicates openly, and gives every employee the opportunity to make a meaningful impact.
What "High-Risk" Means
Certain businesses can't use processors like Stripe or Square because of their industry, chargeback exposure, or regulatory requirements.
We help those businesses secure reliable payment processing by partnering with the right banking institutions and guiding them through underwriting and compliance.
If you're new to merchant services, don't worry. We'll teach you everything you need to succeed.
A Typical Day
No two days are the same, but your day will typically include:
  • Responding to inbound leads within minutes
  • Prospecting and following up with merchants
  • Calling, texting, and emailing prospective business owners
  • Collecting documentation and moving applications toward approval
  • Working with internal teams to keep deal moving with underwriters
  • Managing your pipeline and activity in HubSpot

What You'll Be Doing
Your mission is simple: connect with merchants, guide them through the sales and onboarding process, and get them approved as quickly as possible.
The Go-Getter
New opportunities don't wait. Neither do you.
Whether it's a brand-new inbound lead or a merchant who needs another follow-up, you move quickly, build trust, and keep every opportunity moving forward.
Your responsiveness sets the tone for every merchant's experience.
The Onboarding Maestro
You'll guide merchants through the application process by setting expectations, answering questions, collecting documentation, securing electronic signatures, and preparing complete applications for underwriting.
A smooth onboarding experience leads to faster approvals and happier merchants.
The Gatekeeper
You're our first line of defense against fraud and compliance risk.
You'll review bank statements, government-issued IDs, business documentation, and processing history to identify potential red flags before applications move forward.
Your attention to detail protects our merchants, our banking partners, and our reputation.
The Hub of Information
You'll maintain meticulous records in HubSpot.
If it isn't in HubSpot, it didn't happen.
Clear documentation and consistent follow-up keep your pipeline organized and every opportunity moving.
Success in Your First 90 Days
You'll:
  • Own your own pipeline of inbound and outbound opportunities
  • Maintain an average response time under 3 minutes
  • Achieve a 70%+ application completion rate
  • Develop a strong understanding of underwriting, compliance, and fraud prevention
  • Successfully onboard at least 10 approved merchants

Key Performance Indicators
Your success will be measured by:
  • Lead response time
  • Application completion rate
  • Time to approval
  • Document accuracy
  • HubSpot accuracy
  • Pipeline activity and follow-up consistency

What We're Looking For
Required
  • 2+ years of experience as a B2B Sales Representative or in an inbound/outbound client onboarding role
  • Excellent written and verbal communication skills
  • Strong organizational skills and attention to detail
  • Comfortable managing multiple priorities in a fast-paced environment
  • Comfortable making outbound calls and persistent follow-up
  • Self-motivated with a strong sense of urgency, ownership, and accountability
  • Tech-savvy and quick to learn new systems
  • Ability to build rapport quickly and guide merchants through a structured sales process

Preferred
  • Experience in merchant services, fintech, financial services, or payment processing
  • Experience working with high-risk merchant accounts
  • Experience using HubSpot or another CRM
  • Experience reviewing financial documents or supporting underwriting
  • Experience identifying fraud or compliance concerns

Why You'll Love Working Here
  • Build expertise in one of fintech's most specialized industries.
  • Work directly with experienced leaders.
  • Make a measurable impact from day one.
  • Grow your career as Easy Pay Direct continues to grow.
  • Join a collaborative, high-performing team that values ownership and initiative.

The Easy Pay Direct DNA
Everything we do is guided by five core values:
Persistence
We don't give up. We find a way.
Growth
We're always learning, improving, and building.
Open, Effective Communication
We say what we mean, and we mean what we say.
Doing the Right Thing
Integrity is the foundation of every decision.
We Make Things Easier
We simplify work by being thorough, collaborative, and efficient, making life easier for our merchants and our teammates.
Benefits
  • Medical, dental, and vision insurance
  • 401(k) with company match
  • Paid Time Off
  • Professional development opportunities
  • Company-sponsored events

Location
Full-Time | In-Person
East Austin, Texas
Ready to Join Us?
Every conversation is an opportunity.
Every approved merchant represents a business owner you've helped move forward.
If you're looking for a sales career where your effort directly impacts your success and the success of your customers, we'd love to hear from you.
Apply today and help entrepreneurs get the payment solutions they need to grow.
Easy Pay Direct is an Equal Opportunity Employer. We celebrate diversity and are committed to creating an inclusive workplace where everyone has the opportunity to thrive.

Apply