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Inbound Outbound Sales Representative Jobs (NOW HIRING)

We are looking for an enthusiastic, assertive, and adaptable Outbound Sales Representative to ... Inbound Call Handling: Answering phone calls from potential clients. * Cross-platforms follow up & ...

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Inbound Outbound Sales Representative information

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How much do inbound outbound sales representative jobs pay per hour?

As of Jun 9, 2026, the average hourly pay for inbound outbound sales representative in the United States is $20.43, according to ZipRecruiter salary data. Most workers in this role earn between $15.38 and $24.04 per hour, depending on experience, location, and employer.

How do Inbound Outbound Sales Representatives typically balance handling incoming inquiries with pursuing outbound leads throughout the day?

Inbound Outbound Sales Representatives usually split their time between responding to incoming customer inquiries and proactively reaching out to potential clients. This balance requires strong time management skills and the ability to quickly switch between reactive and proactive selling techniques. Most teams use CRM systems to organize daily tasks, track leads, and schedule follow-ups, ensuring no opportunity is missed. Collaboration with marketing and customer support teams is common to ensure consistent messaging and a smooth customer experience.

What are the key skills and qualifications needed to thrive as an Inbound Outbound Sales Representative, and why are they important?

To excel as an Inbound Outbound Sales Representative, you need strong communication skills, persuasive selling techniques, and a high school diploma or equivalent. Familiarity with CRM software, sales tracking tools, and call center systems is typically required. Resilience, active listening, and a customer-focused attitude are vital soft skills that set top performers apart. These abilities are crucial for consistently meeting sales targets, building strong client relationships, and efficiently managing multiple leads in a competitive environment.

What is the difference between Inbound Outbound Sales Representative vs Customer Service Representative?

FeatureInbound Outbound Sales RepresentativeCustomer Service Representative
Primary RoleGenerating sales through inbound and outbound callsAssisting customers with inquiries and support
Required SkillsSales techniques, communication, persuasionProblem-solving, communication, patience
Work EnvironmentCall centers, sales officesCustomer support centers, retail
CertificationsSales certifications, product knowledgeCustomer service training, communication skills

While both roles involve communication with customers, Inbound Outbound Sales Representatives focus on sales activities, whereas Customer Service Representatives primarily handle support and inquiries. Understanding these differences helps job seekers find roles aligned with their skills and career goals.

What does an Inbound Outbound Sales Representative do?

An Inbound Outbound Sales Representative is responsible for handling both incoming and outgoing sales calls. Inbound sales involve responding to inquiries from potential customers, providing information, and closing sales. Outbound sales focus on proactively reaching out to leads or existing clients to promote products or services, follow up on previous communications, and generate new business opportunities. This role requires excellent communication skills, the ability to build relationships, and strong sales acumen.
More about Inbound Outbound Sales Representative jobs
What cities are hiring for Inbound Outbound Sales Representative jobs? Cities with the most Inbound Outbound Sales Representative job openings:
What states have the most Inbound Outbound Sales Representative jobs? States with the most job openings for Inbound Outbound Sales Representative jobs include:
What job categories do people searching Inbound Outbound Sales Representative jobs look for? The top searched job categories for Inbound Outbound Sales Representative jobs are:
Infographic showing various Inbound Outbound Sales Representative job openings in the United States as of May 2026, with employment types broken down into 76% Full Time, 6% Part Time, and 18% Contract. Highlights an 93% Physical, 1% Hybrid, and 6% Remote job distribution, with an average salary of $42,488 per year, or $20.4 per hour.

$14 - $16/hr

Other

Posted 8 days ago


Job description

Position Description: Position Summary
The Sales Representative is responsible for ensuring customer satisfaction and enhancing the customer in-store experience; The Sales Representative also answers the telephone and helps maintain and organize customer files, store records and promotional materials; ensures showroom appearance meets company standards; participates in outbound telemarketing to existing and potential customers.
Principal Responsibilities
Acquire and Maintain Customers
Clerical functions, including but not limited to office management and file maintenance.
Create price tags.
Customer payments and data entry in VersiRent computer program
Greets customers and facilitates in-store sales.
Inbound/Outbound sales calls
Maintain professional appearance.
Maintains showroom appearance.
Resolves customer service concerns as they arise.
Responsible for answering phones.
All other duties deemed necessary for effective store management.
Essential Requirements
Answer telephone to company standards; must be able to communicate company products and programs to potential customers over telephone and in-person.
Build and maintain files to company standards and policy.
Intermediate math skills
Excellent phone skills
Must be able to explain product features and benefits.
Must be able to explain terms of rental/lease agreement to customer.
Must be able to read, write and communicate effectively in person and over telephone.
Must be organized.
Must be able to work overtime.
General Physical Requirements
Routine lifting, loading, and moving of merchandise up to 50 lbs. without assistance.
Stooping, bending, pulling, climbing, reaching, and grabbing as required
$14.00 - $16.00 Hourly