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Inbound Outbound Sales Representative Jobs in Ohio

Earnest Machine

Inside Sales

Rocky River, OH

Comfortable with working in an inbound/outbound sales environment * Grasp basic math/profitability ... concepts * Ability to function well in a high-paced environment, comfortable with ambiguity, and ...

Earnest Machine

Sales Support

Rocky River, OH

$17.75 - $24.25/hr

Comfortable with working in an inbound/outbound sales environment * Grasp basic math/profitability ... concepts * Ability to function well in a high-paced environment, comfortable with ambiguity, and ...

Rokky Brands

Inside Sales Representative

Nelsonville, OH · On-site

$15/hr

Answer inbound calls promptly and professionally. * Meet or exceed outbound call requirements ... Inside Sales Representative Qualifications The requirements listed below are representative of the ...

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Inbound Outbound Sales Representative information

What does an inbound outbound sales representative do?

An Inbound Outbound Sales Representative is responsible for handling both incoming and outgoing sales calls. Inbound sales involve responding to inquiries from potential customers, providing information, and closing sales. Outbound sales focus on proactively reaching out to leads or existing clients to promote products or services, follow up on previous communications, and generate new business opportunities. This role requires excellent communication skills, the ability to build relationships, and strong sales acumen.

What are the key skills and qualifications needed to thrive as an inbound outbound sales representative?

To excel as an Inbound Outbound Sales Representative, you need strong communication skills, persuasive selling techniques, and a high school diploma or equivalent. Familiarity with CRM software, sales tracking tools, and call center systems is typically required. Resilience, active listening, and a customer-focused attitude are vital soft skills that set top performers apart. These abilities are crucial for consistently meeting sales targets, building strong client relationships, and efficiently managing multiple leads in a competitive environment.

How do inbound outbound sales representatives typically balance handling incoming inquiries with pursuing outbound leads throughout the day?

Inbound Outbound Sales Representatives usually split their time between responding to incoming customer inquiries and proactively reaching out to potential clients. This balance requires strong time management skills and the ability to quickly switch between reactive and proactive selling techniques. Most teams use CRM systems to organize daily tasks, track leads, and schedule follow-ups, ensuring no opportunity is missed. Collaboration with marketing and customer support teams is common to ensure consistent messaging and a smooth customer experience.

What is the difference between Inbound Outbound Sales Representative vs Customer Service Representative?

FeatureInbound Outbound Sales RepresentativeCustomer Service Representative
Primary RoleGenerating sales through inbound and outbound callsAssisting customers with inquiries and support
Required SkillsSales techniques, communication, persuasionProblem-solving, communication, patience
Work EnvironmentCall centers, sales officesCustomer support centers, retail
CertificationsSales certifications, product knowledgeCustomer service training, communication skills

While both roles involve communication with customers, Inbound Outbound Sales Representatives focus on sales activities, whereas Customer Service Representatives primarily handle support and inquiries. Understanding these differences helps job seekers find roles aligned with their skills and career goals.

What are popular job titles related to Inbound Outbound Sales Representative jobs in Ohio?

For Inbound Outbound Sales Representative jobs in Ohio, the most frequently searched job titles are:

What job categories do people searching Inbound Outbound Sales Representative jobs in Ohio look for?

The top searched job categories for Inbound Outbound Sales Representative jobs in Ohio are:

What cities in Ohio are hiring for Inbound Outbound Sales Representative jobs?

Cities in Ohio with the most Inbound Outbound Sales Representative job openings:

Inbound Outbound Sales Representative jobs near you
Infographic showing various Inbound Outbound Sales Representative job openings in Ohio as of August 2026, with employment types broken down into 79% Full Time, 17% Part Time, and 4% Contract. Highlights an 92% Physical, 1% Hybrid, and 7% Remote job distribution.

Outbound Sales Representative

Mansfield, OH • On-site

Power-Flo Technologies Inc
Electrical Equipment, Appliance, and Component Manufacturing • 51 - 200 employees
Learn more about Power-Flo Technologies Incexternal

$19/hr

Full-time, Part-time

Medical, Dental, Vision, Life, Retirement, PTO

Re-posted 22 days ago

Job description

At Power-Flo Technologies, you’ll be part of a team that supports the electrical, industrial, mechanical, and automation industries with trusted products and real-world solutions. What sets us apart is our people-first, collaborative culture—where technical expertise and teamwork come together to meet the unique needs of our customers. As the Outbound Sales Representative, you will work closely with the sales and leadership teams to nurture sales leads and set up appointments.

Monday - Friday. Open to part-time and full-time schedules between the hours of 7 AM - 5 PM.

Salary Range: $19/hour + bonus potential

Competitive Benefits Package

  • Health insurance (medical, dental, vision)
  • EAP
  • PTO program and paid holidays
  • 401K
  • Company provided life insurance (after 1 year of employment)
  • ESOP (Employee Stock Ownership Plan)

On the job training provided


Outbound Sales Representative Duties and Responsibilities:

  • Make outbound cold calls and emails to potential customers to pitch our products and services
  • Field inbound calls from prospective customers answering any questions
  • Gain product and service knowledge and stay up to date with our offers
  • Research potential customers
  • Vet potential customers through a sales funnel
  • Track the contact list and maintain customer records
  • Take detailed call notes and record feedback
  • Follow sales scripts
  • Meet or exceed sales goals

Outbound Sales Representative Knowledge, Skills, and Ability:

  • Experience in outbound sales
  • Cold calling and/or call center skills
  • Strong verbal and written communication skills and attention to detail required
  • Strong customer service skills including phone etiquette, active listening, persuasiveness, and determination
  • Persistent and results oriented
  • Eager to gain product knowledge
  • Ability to prioritize work and handle multiple tasks simultaneously in a fast paced, diverse, and growth-oriented environment
  • Ability to work under tight deadlines
  • Works well independently
  • Working knowledge of MS-Office Suite including MS-Word and MS-Excel
  • Ability to learn and adapt to proprietary software applications
  • A driver's license is required to travel to trainings as needed
  • Automation and industrial product knowledge a plus.

About Us

We are an equal opportunity employer. Applicants must be authorized to work for ANY employer in the US. We are unable to sponsor or take over sponsorship of employment Visa.

Power-Flo Technologies and its subsidiaries participate in the USCIS E-Verify Program to verify that all new hires are authorized to work in the United States.

Power-Flo Technologies is a unique Family of Companies consisting of distributors, fabricators, manufacturers and motor and pump repair firms serving the New York metropolitan and New England areas. We are a Master Distributor and Manufacturers Representative with REAL SYSTEMS SOLUTIONS.