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Inbound Outbound Queue Associate Jobs in Baton Rouge, LA

CVS Health

Inbound/Outbound Que Associate

Baton Rouge, LA · On-site +1

$17 - $25.65/hr

Position Summary The Inbound/Outbound Queue Associate is a fully telework position. The schedule is Monday through Friday, 8am-5pm CST. Responsibilities Supports comprehensive coordination of medical ...

Total Safety

Warehouse Associate/ Driver

Gonzales, LA · On-site

$13.75 - $16.25/hr

Receiving inbound purchases, stocking items, timely and accurate order fulfillment and timely order ... Provide quality control for all outbound orders for accuracy. * Ability to pass background and drug ...

Total Safety

Warehouse Associate/ Driver

Gonzales, LA

$13.75 - $16.25/hr

Receiving inbound purchases, stocking items, timely and accurate order fulfillment and timely order ... Provide quality control for all outbound orders for accuracy. * Ability to pass background and drug ...

Total Safety

Warehouse Associate/ Driver

Gonzales, LA · On-site

$13.75 - $16.25/hr

Receiving inbound purchases, stocking items, timely and accurate order fulfillment and timely order ... Provide quality control for all outbound orders for accuracy. * Ability to pass background and drug ...

Total Safety Us

Warehouse Associate/ Driver

Gonzales, LA

$13.75 - $16.25/hr

Receiving inbound purchases, stocking items, timely and accurate order fulfillment and timely order ... Provide quality control for all outbound orders for accuracy. * Ability to pass background and drug ...

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Inbound Outbound Queue Associate information

See Baton Rouge, LA salary details

$8

$16

$26

How much do inbound outbound queue associate jobs pay per hour?

As of Jun 3, 2026, the average hourly pay for inbound outbound queue associate in Baton Rouge, LA is $16.46, according to ZipRecruiter salary data. Most workers in this role earn between $13.37 and $18.46 per hour, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as an Inbound Outbound Queue Associate, and why are they important?

To thrive as an Inbound Outbound Queue Associate, you need strong communication skills, attention to detail, and experience in customer service or call center environments, often supported by a high school diploma or equivalent. Familiarity with customer relationship management (CRM) systems, call routing software, and telephony platforms is typically required. Active listening, problem-solving abilities, and a calm, professional demeanor are critical soft skills in this role. These skills ensure efficient handling of customer inquiries, effective resolution of issues, and a positive customer experience, all of which are crucial for organizational success.

How does an Inbound Outbound Queue Associate typically collaborate with other departments to resolve customer issues?

As an Inbound Outbound Queue Associate, you will frequently coordinate with teams such as customer service, technical support, and sales to address customer inquiries and resolve issues efficiently. This collaboration often happens through shared ticketing systems, regular team meetings, and direct communication channels to ensure information is relayed accurately and promptly. Working effectively across departments not only helps in delivering a seamless customer experience but also enhances your problem-solving and communication skills, which are valuable for career growth within the organization.

What are Inbound Outbound Queue Associates?

Inbound Outbound Queue Associates are professionals who manage and process customer communications, orders, or requests that come into (inbound) and go out from (outbound) a business. They typically work in call centers, logistics companies, or customer service departments, handling tasks such as answering calls, responding to emails, routing inquiries, and ensuring timely resolution of issues. Their role is essential for maintaining smooth communication flows between customers and the organization, improving customer satisfaction, and supporting operational efficiency.

What is the difference between Inbound Outbound Queue Associate vs Customer Service Representative?

AspectInbound Outbound Queue AssociateCustomer Service Representative
Primary RoleManage incoming and outgoing calls, handle order processing, and resolve queue-related issuesAssist customers with inquiries, complaints, and product information
Work EnvironmentCall centers, warehouses, or distribution centersCall centers, retail, or office settings
CredentialsHigh school diploma or equivalent; basic computer skillsHigh school diploma; communication skills

While both roles involve communication and customer interaction, Inbound Outbound Queue Associates focus on managing call queues and order processing, often in logistics or warehouse settings. Customer Service Representatives handle broader customer inquiries and support across various industries. Understanding these differences helps job seekers find roles aligned with their skills and career goals.

What are popular job titles related to Inbound Outbound Queue Associate jobs in Baton Rouge, LA? For Inbound Outbound Queue Associate jobs in Baton Rouge, LA, the most frequently searched job titles are:
What job categories do people searching Inbound Outbound Queue Associate jobs in Baton Rouge, LA look for? The top searched job categories for Inbound Outbound Queue Associate jobs in Baton Rouge, LA are:
What cities near Baton Rouge, LA are hiring for Inbound Outbound Queue Associate jobs? Cities near Baton Rouge, LA with the most Inbound Outbound Queue Associate job openings:
Inbound Outbound Queue Associate jobs near you
Remote Medical Services Queue Associate

Remote Medical Services Queue Associate

CVS Health

Baton Rouge, LA • Remote

Full-time

Posted 3 days ago

CVS Health rating

5.7

Company rating: 5.7 out of 10

Based on 4,227 frontline employees who took The Breakroom Quiz

81st of 98 rated pharmacies

Job description

A national healthcare provider is seeking an Inbound/Outbound Queue Associate for a fully telework position in Baton Rouge, Louisiana. Responsibilities include intake and referral coordination, ensuring quality and compliance with medical service standards. The ideal candidate should have 1-2 years of call center experience and familiarity with medical terminology.

This full-time role offers a competitive pay range and comprehensive benefits that prioritize employee wellness and work-life balance. #J-18808-Ljbffr

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