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Inbound Outbound Queue Associate Jobs in Houma, LA

Logistics Associate

Houma, LA ยท On-site

$17.75 - $24/hr

The LA processes inbound and outbound inventory with particular attention paid to customer required ... The Logistics Associate is expected to support production and customer delivery dates in a ...

Logistics Associate

Houma, LA ยท On-site

$17.75 - $24/hr

The LA processes inbound and outbound inventory with particular attention paid to customer required ... The Logistics Associate is expected to support production and customer delivery dates in a ...

Inbound Outbound Queue Associate information

See Houma, LA salary details

$8

$16

$26

How much do inbound outbound queue associate jobs pay per hour?

As of Jul 30, 2026, the average hourly pay for inbound outbound queue associate in Houma, LA is $16.57, according to ZipRecruiter salary data. Most workers in this role earn between $13.46 and $18.61 per hour, depending on experience, location, and employer.

What is the 3 month rule for jobs?

The 3 month rule in the context of an Inbound Outbound Queue Associate typically refers to a probationary period of three months during which employee performance and fit are evaluated. Successful completion of this period may lead to permanent employment, benefits, or advancement opportunities. It is common for employers to set this timeframe to ensure new hires meet job expectations and adapt to the role.

What does a CVS associate do?

An Inbound Outbound Queue Associate is responsible for managing inventory and product movement within a retail or pharmacy environment, often handling incoming and outgoing shipments, organizing stock, and ensuring accurate inventory records. They typically use inventory management systems and work in a team-oriented setting to support store operations.

What is the difference between Inbound Outbound Queue Associate vs Customer Service Representative?

AspectInbound Outbound Queue AssociateCustomer Service Representative
Primary RoleManage incoming and outgoing calls, handle order processing, and resolve queue-related issuesAssist customers with inquiries, complaints, and product information
Work EnvironmentCall centers, warehouses, or distribution centersCall centers, retail, or office settings
CredentialsHigh school diploma or equivalent; basic computer skillsHigh school diploma; communication skills

While both roles involve communication and customer interaction, Inbound Outbound Queue Associates focus on managing call queues and order processing, often in logistics or warehouse settings. Customer Service Representatives handle broader customer inquiries and support across various industries. Understanding these differences helps job seekers find roles aligned with their skills and career goals.

What are the key skills and qualifications needed to thrive as an Inbound Outbound Queue Associate, and why are they important?

To thrive as an Inbound Outbound Queue Associate, you need strong communication skills, attention to detail, and experience in customer service or call center environments, often supported by a high school diploma or equivalent. Familiarity with customer relationship management (CRM) systems, call routing software, and telephony platforms is typically required. Active listening, problem-solving abilities, and a calm, professional demeanor are critical soft skills in this role. These skills ensure efficient handling of customer inquiries, effective resolution of issues, and a positive customer experience, all of which are crucial for organizational success.

How does an Inbound Outbound Queue Associate typically collaborate with other departments to resolve customer issues?

As an Inbound Outbound Queue Associate, you will frequently coordinate with teams such as customer service, technical support, and sales to address customer inquiries and resolve issues efficiently. This collaboration often happens through shared ticketing systems, regular team meetings, and direct communication channels to ensure information is relayed accurately and promptly. Working effectively across departments not only helps in delivering a seamless customer experience but also enhances your problem-solving and communication skills, which are valuable for career growth within the organization.

What's the highest paying job at CVS?

At CVS, the highest paying roles are typically executive positions such as Regional or District Managers, or corporate leadership roles like Vice Presidents. These positions require extensive experience, leadership skills, and often advanced degrees, and they offer the highest salaries within the company. In terms of job categories, specialized roles such as Pharmacists also tend to have high compensation compared to entry-level positions.

What are Inbound Outbound Queue Associates?

Inbound Outbound Queue Associates are professionals who manage and process customer communications, orders, or requests that come into (inbound) and go out from (outbound) a business. They typically work in call centers, logistics companies, or customer service departments, handling tasks such as answering calls, responding to emails, routing inquiries, and ensuring timely resolution of issues. Their role is essential for maintaining smooth communication flows between customers and the organization, improving customer satisfaction, and supporting operational efficiency.

What does an inbound outbound queue associate do?

An inbound outbound queue associate manages and organizes customer calls, emails, or messages in a company's communication system. They prioritize and route inquiries to ensure timely responses, often using call center software or ticketing systems. The role requires strong organizational skills and attention to detail to maintain efficient workflow.
What are popular job titles related to Inbound Outbound Queue Associate jobs in Houma, LA? For Inbound Outbound Queue Associate jobs in Houma, LA, the most frequently searched job titles are:
What job categories do people searching Inbound Outbound Queue Associate jobs in Houma, LA look for? The top searched job categories for Inbound Outbound Queue Associate jobs in Houma, LA are:
Infographic showing various Inbound Outbound Queue Associate job openings in Houma, LA as of July 2026, with employment types broken down into 58% Full Time, 21% Contract, and 21% Nights. Highlights an 100% In-person job distribution, with an average salary of $34,463 per year, or $16.6 per hour.

$17.75 - $24/hr

Full-time

Medical, Dental, Vision, Life, Retirement

Posted 15 days ago


Job description

The Logistics Associate (LA) is responsible for the accurate, efficient, organized, and safe receipt, storage, preservation, retrieval, and timely dispatch of goods. The LA processes inbound and outbound inventory with particular attention paid to customer required dates and production needs.
The LA shall ensure workplace health and safety requirements are met and take responsibility for the security of the building and stock.
The Logistics Associate is expected to support production and customer delivery dates in a courteous and professional manner when engaging with customer representatives, vendors, and SIT employees.
Specific responsibilities and Authorities may include:
Shipping and Receiving of Materials
  • Pick-up and deliver shipments, ensuring that material is delivered and unloaded safely and undamaged as required.
  • Track and maintain shipping supplies inventory and assist in sourcing pallets and crates as needed.
  • Prepare shipping documents and labels.
  • Process all incoming and outgoing shipments and documentation according to procedures.
  • Label and Package outbound shipments according to SIT minimum standards, job packaging plan, and customer requirements.
  • Photograph all outbound material as evidence of correct count, kind, and adequate packaging then save to the shared drive.
  • Record damage of incoming material on Bill of Lading and photograph.
  • Unload, receive, and determine required inspection plan for incoming material.
  • Perform Level 1 inspection (3-way check) as well as, expedite any other applicable inspections.
  • Record receipt of goods in the ERP.

Inventory
  • Store items in an orderly and accessible manner in warehouses, tool rooms, supply rooms, or other areas according to the inventory status (Accepted, Non-Conforming, QA Hold).
  • Mark/Tag all material to indicate status: Accepted, Rejected, QA hold, In Process, Customer Property, Job numbers, and Heat Numbers.
  • Ensure inventory is not removed from area without proper documentation.
  • Communicate with Logistics Manager regarding job material that is found to be damaged or missing
  • Complete weekly cycle counts.
  • Address material remaining after job completion as directed by engineering.
  • Process Vendor Returns as requested.
  • Submit claims for damage to carriers.

Maintenance
  • Maintain shipping and receiving and inventory areas for cleanliness and orderliness.
  • Asist in the planned maintenance of vehicles, machinery, and equipment as needed.
  • Clean and maintain all warehouse equipment.
  • Perform daily inspections of forklift equipment as applicable.
  • Complete vehicle log as required. Save the record on the shared drive. An additional copy will be sent to the QHSE Manager of SIT.
  • Perform general building maintenance (change light bulbs, paint, move/assemble furniture, etc.) as needed.

Requirements
EDUCATION AND TRAINING
  • Associates degree or equivalent preferred.
  • Good driving record.
  • Valid Class D License a plus.
  • Forklift Truck License a plus.
  • Experience may be accepted in lieu of education.

EXPERIENCE
  • Zero (0) to two (2) years of relevant experience.
  • Education may be accepted in lieu of experience.
  • Experience working in an ISO 9001 environment a plus.

KNOWLEDGE AND SKILLS
  • Knowledge of safe operating procedures.
  • Ability to use hand and power tools.
  • Knowledge of inventory procedures.
  • Ability to read and interpret documents such as safety rules, operating and maintenance instructions, and procedure manuals.
  • Ability to apply concepts such as fractions, percentages, ratios, and proportions to practical situations.
  • Ability to solve practical problems.
  • Ability to interpret a variety of instructions furnished in written, oral, diagram, or schedule form.
  • Ability to read and follow engineering drawings, Bills of Material, and technical specifications, a plus.
  • Basic mechanical skills.
  • Basic proficiency with Microsoft Office (Word, Excel, Outlook), a plus.

PHYSICAL AND SAFETY REQUIREMENTS
  • Able to regularly lift and/or move up to 25 lbs, frequently lift and/or move up to 50 lbs, and occasionally lift and/or move up to 100 lbs.
  • Must comply with any safety or PPE requirements imposed by clients.
  • Able to use close vision, distance vision, depth perception, and adjustment of focus.
  • Regular exposure to wet or humid conditions, moving mechanical parts, and fumes or airborne particles.
  • Able to work in confined spaces if necessary.
  • Occasional exposure to extreme heat, cold, noise, and vibration.
  • Able to pass the required drug test.
  • Able to pass any required background inspections.
  • Reasonable accommodations are made to enable individuals with disabilities to perform essential job functions.

Benefits
Supreme Integrated Technology is looking for candidates who want to take the next step in their career to join our 100% employee owned company. SIT's engineering expertise transforms ideas into success for hydraulic and electric powered movable structures. SIT specializes in custom systems and projects, making every project unique and offering the opportunity to solve challenge problems for customers. Our projects are typically for marine, oil & gas, defense, civil (movable bridges) and industrial power unit applications. We pride ourselves on a culture of teamwork - because we are a smaller company you have opportunity to be involved in every aspect of a project and make an impact from start to finish.
We offer a competitive salary and benefits package, including medical, dental, vision, life and disability insurance, and 401(k) plans with company match. A unique benefit SIT offers as part of Employee Owned Holdings, Inc. is an employee stock ownership plan.
What is an ESOP?
ESOP is a special retirement program that allows employees to own stock in the company. When you join EOHI, you automatically begin investing in your future (without having to purchase shares). We are a high growth company committed to training our employee owners to develop their skills and advance in their careers.
  • Studies also show that retirement account balances for ESOP companies are 2.5 times higher.
  • ESOP companies grow 2.5 times faster than those companies without employee ownership.
  • Research shows employee owned companies are superior in performance, employee benefits and employee morale because everyone is working towards a common goal.