ZipRecruiter

Log In

1

Inbound Outbound Queue Associate Jobs in Tennessee

Galls

Warehouse Associate

Nashville, TN

$14.50 - $17.25/hr

As a Warehouse Associate at GALLS, you will be responsible for all aspects of Inbound/Outbound functions to ensure that the product is received and put away in the warehouse so that all received ...

Galls

Warehouse Associate

Nashville, TN · On-site

$15.50 - $18.25/hr

As a Warehouse Associate at GALLS, you will be responsible for all aspects of Inbound/Outbound functions to ensure that the product is received and put away in the warehouse so that all received ...

Galls LLC

Warehouse Associate

Nashville, TN · On-site

$15.50 - $18.25/hr

As a Warehouse Associate at GALLS, you will be responsible for all aspects of Inbound/Outbound functions to ensure that the product is received and put away in the warehouse so that all received ...

Galls

Warehouse Associate

Nashville, TN

$14.50 - $17.25/hr

As a Warehouse Associate at GALLS, you will be responsible for all aspects of Inbound/Outbound functions to ensure that the product is received and put away in the warehouse so that all received ...

Carvana

Logistics Associate

Nashville, TN · On-site

$15 - $17/hr

... for inbound/outbound transport and direct delivery. RESPONSIBILITIES * Use handheld scanning equipment to log vehicle locations and troubleshoot inventory location * Accurately receive, organize ...

Carvana

Logistics Associate

Nashville, TN

$15 - $17/hr

... for inbound/outbound transport and direct delivery. RESPONSIBILITIES * Use handheld scanning equipment to log vehicle locations and troubleshoot inventory location * Accurately receive, organize ...

DSV A/S

Warehouse Team Lead- C Shift

Clarksville, TN · On-site

$15.75 - $20.25/hr

... associates Shipping/Receiving Responsibilities: * Oversee and coordinate unloading of inbound shipments, orderly stacking of product, and the picking and staging of outbound shipments in accordance ...

Carvana

Logistics Associate

Nashville, TN

$15 - $17/hr

... for inbound/outbound transport and direct delivery. RESPONSIBILITIES * Use handheld scanning equipment to log vehicle locations and troubleshoot inventory location * Accurately receive, organize ...

DSV A/S

Warehouse Team Lead- E Shift

Clarksville, TN · On-site

$15.75 - $20.25/hr

... associates Shipping/Receiving Responsibilities: * Oversee and coordinate unloading of inbound shipments, orderly stacking of product, and the picking and staging of outbound shipments in accordance ...

Carvana

Logistics Associate

Nashville, TN · On-site

$15 - $17/hr

... for inbound/outbound transport and direct delivery. RESPONSIBILITIES * Use handheld scanning equipment to log vehicle locations and troubleshoot inventory location * Accurately receive, organize ...

previous pagenext page

Showing results 21-40

All JobsInbound Outbound Queue Associate JobsInbound Outbound Queue Associate Jobs in Tennessee

Inbound Outbound Queue Associate information

What is an inbound outbound queue associate?

Inbound Outbound Queue Associates are professionals who manage and process customer communications, orders, or requests that come into (inbound) and go out from (outbound) a business. They typically work in call centers, logistics companies, or customer service departments, handling tasks such as answering calls, responding to emails, routing inquiries, and ensuring timely resolution of issues. Their role is essential for maintaining smooth communication flows between customers and the organization, improving customer satisfaction, and supporting operational efficiency.

What are the key skills and qualifications needed to thrive as an inbound outbound queue associate?

To thrive as an Inbound Outbound Queue Associate, you need strong communication skills, attention to detail, and experience in customer service or call center environments, often supported by a high school diploma or equivalent. Familiarity with customer relationship management (CRM) systems, call routing software, and telephony platforms is typically required. Active listening, problem-solving abilities, and a calm, professional demeanor are critical soft skills in this role. These skills ensure efficient handling of customer inquiries, effective resolution of issues, and a positive customer experience, all of which are crucial for organizational success.

How does an inbound outbound queue associate typically collaborate with other departments to resolve customer issues?

As an Inbound Outbound Queue Associate, you will frequently coordinate with teams such as customer service, technical support, and sales to address customer inquiries and resolve issues efficiently. This collaboration often happens through shared ticketing systems, regular team meetings, and direct communication channels to ensure information is relayed accurately and promptly. Working effectively across departments not only helps in delivering a seamless customer experience but also enhances your problem-solving and communication skills, which are valuable for career growth within the organization.

What is the difference between Inbound Outbound Queue Associate vs Customer Service Representative?

AspectInbound Outbound Queue AssociateCustomer Service Representative
Primary RoleManage incoming and outgoing calls, handle order processing, and resolve queue-related issuesAssist customers with inquiries, complaints, and product information
Work EnvironmentCall centers, warehouses, or distribution centersCall centers, retail, or office settings
CredentialsHigh school diploma or equivalent; basic computer skillsHigh school diploma; communication skills

While both roles involve communication and customer interaction, Inbound Outbound Queue Associates focus on managing call queues and order processing, often in logistics or warehouse settings. Customer Service Representatives handle broader customer inquiries and support across various industries. Understanding these differences helps job seekers find roles aligned with their skills and career goals.

What are popular job titles related to Inbound Outbound Queue Associate jobs in Tennessee?

For Inbound Outbound Queue Associate jobs in Tennessee, the most frequently searched job titles are:

What job categories do people searching Inbound Outbound Queue Associate jobs in Tennessee look for?

The top searched job categories for Inbound Outbound Queue Associate jobs in Tennessee are:

Inbound Outbound Queue Associate jobs near you
Infographic showing various Inbound Outbound Queue Associate job openings in Tennessee as of August 2026, with employment types broken down into 74% Full Time, and 26% Part Time. Highlights an 100% In-person job distribution.

Senior Revenue Cycle Pre-Registration Associate

QHC ARM Shared Services

Brentwood, TN • Remote

Full-time

Posted 10 days ago

Job description

Senior Revenue Cycle Pre-Registration Associate

Employment Type: Full Time
Location: Remote
Reports To: Manager, Pre-Registration

You must reside in one of these states to be eligible for this position:

Arkansas    California    Kentucky
Massachusetts Nevada    New Mexico
Oregon     Utah     Tennessee
Texas     Wyoming

Job Summary:

The Senior Revenue Cycle Associate Pre-Registration position is responsible for pre-registering scheduled patients and supporting advanced pre-registration functions. This position serves as the subject matter expert and go-to resource for peers, providing guidance on complex registration, insurance, workflow, and patient financial responsibility matters. The role includes conducting pre-service patient interviews, ensuring a complete and accurate billing record for the scheduled service, collecting estimated patient financial liabilities, and supporting workflow accuracy. These efforts will result in increased net revenue by reducing bad debt and potential write-offs due to a lack of patient collections or front-end related denials. Interactions will be conducted with providers, payers, patients, and hospital-based personnel. Duties are to be performed accurately and timely while providing exceptional customer service. This position is not a formal supervisory role.

Key Responsibilities:

  • Responsible for interviewing patients via phone through inbound/outbound efforts while completing the pre-registration process.
  • Responsible to comply with regulatory requirements during the pre-registration process. Including but not limited to completing the Medicare Secondary Payer Questionnaire.
  • Responsible to educate patients on their estimated out of pocket financial responsibility. Collects liabilities while within the guidelines set forth by the organization.
  • Responsible to escalate high dollar out of pocket accounts at risk for non-patient payment prior to services being rendered.
  • Resolves patient demographic and insurance discrepancies as identified through various system tools.
  • Responsible for thoroughly and accurately documenting the outcome of the patient interview while delivering excellent customer service.
  • Responsible to observe privacy, safety, and security procedures, using equipment and materials properly.
  • Possesses the ability to work within a remote call center environment, free from distractions and background noise.
  • Recognizes and consistently exhibits exceptional customer service as a critical factor in all duties performed.

Required Skills & Qualifications:

  • Proficient in typing.
  • General knowledge of medical terminology.
  • Ability to communicate effectively and professionally in English, both verbally and in writing. Bilingual a plus.
  • Critical thinking and problem-solving skills.
  • High school graduate or equivalent.
  • One year of related experience in the medical field is preferred.

Benefits:

  • Competitive salary and benefits package.
  • Opportunities for professional development and advancement.
  • Supportive work environment with a collaborative team.
  • Comprehensive healthcare coverage.
  • Retirement savings plan.
  • Paid time off and flexible scheduling options.
  • Student loan repayment program.