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Inbound Outbound Queue Associate Jobs in Tennessee

BB BHF STORES LLC

SALES ASSOCIATE

Murfreesboro, TN

$15 - $15.50/hr

Position Summary The Customer Sales Associate is responsible for ensuring customer satisfaction and ... Inbound/Outbound sales calls Maintain professional appearance Maintains showroom appearance ...

Big League Movers

Outbound Warehouse Associate

Memphis, TN · On-site

$14.25 - $17/hr

Position Summary On Deck Deliveries is looking for a dependable, detail-oriented Outbound Associate ... with unloading inbound shipments when needed. * Report damaged or incorrect items immediately.

Kencogroup

Logistics Coordinator

Chattanooga, TN · On-site

$17.75 - $23.75/hr

Oversee the assigned inbound and/or outbound processes required by the customer and ensure proper workloads are provided to floor associates where applicable. * Maintain/manage appropriate item ...

Kenco

Logistics Coordinator

Chattanooga, TN · On-site

$17.75 - $23.75/hr

Oversee the assigned inbound and/or outbound processes required by the customer and ensure proper workloads are provided to floor associates where applicable. * Maintain/manage appropriate item ...

BuzzTech Media

Inside Sales Associate

Nashville, TN · On-site

$60K - $75K/yr

Inside Sales Associate About the Role: We are seeking driven Inside Sales Associates to join our ... Identify and contact potential clients through outbound outreach, inbound follow-ups, and ...

BuzzTech Media

Inside Sales Associate

Nashville, TN · On-site

$60K - $75K/yr

Inside Sales Associate About the Role: We are seeking driven Inside Sales Associates to join our ... Identify and contact potential clients through outbound outreach, inbound follow-ups, and ...

Galls

Warehouse Associate

Nashville, TN

$15.50 - $18.25/hr

As a Warehouse Associate at GALLS, you will be responsible for all aspects of Inbound/Outbound functions to ensure that the product is received and put away in the warehouse so that all received ...

Galls

Warehouse Associate

Nashville, TN · On-site

$15.50 - $18.25/hr

As a Warehouse Associate at GALLS, you will be responsible for all aspects of Inbound/Outbound functions to ensure that the product is received and put away in the warehouse so that all received ...

Galls

Warehouse Associate

Nashville, TN

$15.50 - $18.25/hr

As a Warehouse Associate at GALLS, you will be responsible for all aspects of Inbound/Outbound functions to ensure that the product is received and put away in the warehouse so that all received ...

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All JobsInbound Outbound Queue Associate JobsInbound Outbound Queue Associate Jobs in Tennessee

Inbound Outbound Queue Associate information

What is an inbound outbound queue associate?

Inbound Outbound Queue Associates are professionals who manage and process customer communications, orders, or requests that come into (inbound) and go out from (outbound) a business. They typically work in call centers, logistics companies, or customer service departments, handling tasks such as answering calls, responding to emails, routing inquiries, and ensuring timely resolution of issues. Their role is essential for maintaining smooth communication flows between customers and the organization, improving customer satisfaction, and supporting operational efficiency.

What are the key skills and qualifications needed to thrive as an inbound outbound queue associate?

To thrive as an Inbound Outbound Queue Associate, you need strong communication skills, attention to detail, and experience in customer service or call center environments, often supported by a high school diploma or equivalent. Familiarity with customer relationship management (CRM) systems, call routing software, and telephony platforms is typically required. Active listening, problem-solving abilities, and a calm, professional demeanor are critical soft skills in this role. These skills ensure efficient handling of customer inquiries, effective resolution of issues, and a positive customer experience, all of which are crucial for organizational success.

How does an inbound outbound queue associate typically collaborate with other departments to resolve customer issues?

As an Inbound Outbound Queue Associate, you will frequently coordinate with teams such as customer service, technical support, and sales to address customer inquiries and resolve issues efficiently. This collaboration often happens through shared ticketing systems, regular team meetings, and direct communication channels to ensure information is relayed accurately and promptly. Working effectively across departments not only helps in delivering a seamless customer experience but also enhances your problem-solving and communication skills, which are valuable for career growth within the organization.

What is the difference between Inbound Outbound Queue Associate vs Customer Service Representative?

AspectInbound Outbound Queue AssociateCustomer Service Representative
Primary RoleManage incoming and outgoing calls, handle order processing, and resolve queue-related issuesAssist customers with inquiries, complaints, and product information
Work EnvironmentCall centers, warehouses, or distribution centersCall centers, retail, or office settings
CredentialsHigh school diploma or equivalent; basic computer skillsHigh school diploma; communication skills

While both roles involve communication and customer interaction, Inbound Outbound Queue Associates focus on managing call queues and order processing, often in logistics or warehouse settings. Customer Service Representatives handle broader customer inquiries and support across various industries. Understanding these differences helps job seekers find roles aligned with their skills and career goals.

What are popular job titles related to Inbound Outbound Queue Associate jobs in Tennessee?

For Inbound Outbound Queue Associate jobs in Tennessee, the most frequently searched job titles are:

What job categories do people searching Inbound Outbound Queue Associate jobs in Tennessee look for?

The top searched job categories for Inbound Outbound Queue Associate jobs in Tennessee are:

Inbound Outbound Queue Associate jobs near you
Infographic showing various Inbound Outbound Queue Associate job openings in Tennessee as of August 2026, with employment types broken down into 74% Full Time, and 26% Part Time. Highlights an 100% In-person job distribution.

SALES ASSOCIATE

BB BHF STORES LLC

Murfreesboro, TN

$15 - $15.50/hr

Other

Re-posted 7 days ago

Job description

Position Description: Position Summary
The Customer Sales Associate is responsible for ensuring customer satisfaction and enhancing the customer in-store experience; The Customer Sales Associate also answers the telephone and helps maintain and organize customer files, store records and promotional materials; ensures showroom appearance meets company standards; participates in outbound telemarketing to existing and potential customers.
Principal Responsibilities
Acquire and Maintain Customers
Clerical functions, including but not limited to office management and file maintenance
Create price tags
Customer payments and data entry in VersiRent computer program
Greets customers and facilitates in-store sales
Inbound/Outbound sales calls
Maintain professional appearance
Maintains showroom appearance
Resolves customer service concerns as they arise
Responsible for answering phones
All other duties deemed necessary for effective store managementEssential Requirements
Answer telephone to company standards; must be able to communicate company products and programs to potential customers over telephone and in-person.
Build and maintain files to company standards and policy
Intermediate math skills
Excellent phone skills
Must be able to explain product features and benefits
Must be able to explain terms of rental/lease agreement to customer.
Must be able to read, write and communicate effectively in person and over telephone
Must be organized
Must be able to work overtime
General Physical Requirements
Routine lifting, loading and moving of merchandise up to 50 lbs. without assistance
Stooping, bending, pulling, climbing, reaching and grabbing as required $15.00 - $15.50 Hourly