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Inbound Outbound Queue Associate Jobs in Tennessee

Venture

Document Control Clerk - 2nd Shift

Smyrna, TN · On-site

$15.25 - $20.50/hr

Requires interaction with our customer associates, our driver associates as well as our warehouse and management associates. ESSENTIAL JOB FUNCTIONS FOR THIS POSITION: * Manage inbound/outbound ...

BB BHF STORES LLC

SALES ASSOCIATE

Murfreesboro, TN · On-site

$15 - $15.50/hr

Position Summary The Customer Sales Associate is responsible for ensuring customer satisfaction and ... Inbound/Outbound sales calls Maintain professional appearance Maintains showroom appearance ...

PLACE

Outbound Sales Associate

Knoxville, TN · On-site

$50K - $75K/yr

... Associate. We provide a well-defined, proven pathway to success, featuring detailed models ... Cultivate and convert inbound sales inquiries to appointments * Cultivate and convert outbound ...

TRITON STONE

Warehouse Associate

Memphis, TN · On-site

$15.50 - $18.50/hr

Warehouse Associate Come be a part of Triton Stone Group's growing team with unlimited career ... Load & unload both inbound & outbound trucks. * Tag & identify material using appropriate methods.

TRITON STONE

Warehouse Associate

Knoxville, TN · On-site

$13.50 - $16/hr

Warehouse Associate Come be a part of Triton Stone Group's growing team with unlimited career ... Load & unload both inbound & outbound trucks. * Tag & identify material using appropriate methods.

TRITON STONE

Warehouse Associate

Knoxville, TN · On-site

$13.50 - $16/hr

Warehouse Associate Come be a part of Triton Stone Group's growing team with unlimited career ... Load & unload both inbound & outbound trucks. * Tag & identify material using appropriate methods.

Maersk (a.k.a A P Moller)

Lead, coach, and develop warehouse associates and operators * Drive performance through daily ... Hands-on experience in B2B outbound warehouse operations (inbound exposure is an added advantage)

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Inbound Outbound Queue Associate information

What is the difference between Inbound Outbound Queue Associate vs Customer Service Representative?

AspectInbound Outbound Queue AssociateCustomer Service Representative
Primary RoleManage incoming and outgoing calls, handle order processing, and resolve queue-related issuesAssist customers with inquiries, complaints, and product information
Work EnvironmentCall centers, warehouses, or distribution centersCall centers, retail, or office settings
CredentialsHigh school diploma or equivalent; basic computer skillsHigh school diploma; communication skills

While both roles involve communication and customer interaction, Inbound Outbound Queue Associates focus on managing call queues and order processing, often in logistics or warehouse settings. Customer Service Representatives handle broader customer inquiries and support across various industries. Understanding these differences helps job seekers find roles aligned with their skills and career goals.

What are the key skills and qualifications needed to thrive as an Inbound Outbound Queue Associate, and why are they important?

To thrive as an Inbound Outbound Queue Associate, you need strong communication skills, attention to detail, and experience in customer service or call center environments, often supported by a high school diploma or equivalent. Familiarity with customer relationship management (CRM) systems, call routing software, and telephony platforms is typically required. Active listening, problem-solving abilities, and a calm, professional demeanor are critical soft skills in this role. These skills ensure efficient handling of customer inquiries, effective resolution of issues, and a positive customer experience, all of which are crucial for organizational success.

How does an Inbound Outbound Queue Associate typically collaborate with other departments to resolve customer issues?

As an Inbound Outbound Queue Associate, you will frequently coordinate with teams such as customer service, technical support, and sales to address customer inquiries and resolve issues efficiently. This collaboration often happens through shared ticketing systems, regular team meetings, and direct communication channels to ensure information is relayed accurately and promptly. Working effectively across departments not only helps in delivering a seamless customer experience but also enhances your problem-solving and communication skills, which are valuable for career growth within the organization.

What are Inbound Outbound Queue Associates?

Inbound Outbound Queue Associates are professionals who manage and process customer communications, orders, or requests that come into (inbound) and go out from (outbound) a business. They typically work in call centers, logistics companies, or customer service departments, handling tasks such as answering calls, responding to emails, routing inquiries, and ensuring timely resolution of issues. Their role is essential for maintaining smooth communication flows between customers and the organization, improving customer satisfaction, and supporting operational efficiency.
What are popular job titles related to Inbound Outbound Queue Associate jobs in Tennessee? For Inbound Outbound Queue Associate jobs in Tennessee, the most frequently searched job titles are:
What job categories do people searching Inbound Outbound Queue Associate jobs in Tennessee look for? The top searched job categories for Inbound Outbound Queue Associate jobs in Tennessee are:
Inbound Outbound Queue Associate jobs near you
Infographic showing various Inbound Outbound Queue Associate job openings in Tennessee as of June 2026, with employment types broken down into 100% Full Time. Highlights an 100% In-person job distribution.
Document Control Clerk - 2nd Shift

Document Control Clerk - 2nd Shift

Venture

Smyrna, TN • On-site

$15.25 - $20.50/hr

Other

Medical, Dental, Vision, Life, Retirement, PTO

Posted 18 days ago

Job description

Description:

LOGISTICS FOR THE INDUSTRIOUS


At Venture, we help our clients deliver their products, their promises, and their potential every day. If you believe in delivering great customer service, value partnership, and are always looking for a challenge, we’d like to meet you.


2nd Shift: Monday through Friday 2:00PM to 10:30PM


POSITION SUMMARY


This position oversee (returnable and/or yard) operations in our dedicated facility. Requires interaction with our customer associates, our driver associates as well as our warehouse and management associates.


ESSENTIAL JOB FUNCTIONS FOR THIS POSITION:

  • Manage inbound/outbound freight
  • Manage paperwork and coordination of inbound/outbound freight
  • Manage outbound freight and returns for Venture warehousing
  • Be proactive in communication with the plant and our personnel regarding issues and needs
  • Assist in any reporting necessary for freight movement, identification, and tracking
  • May manage activities of our plant "loaders" and/or “spotters.”
  • May manage yard checks and foreign carrier inbound/outbound freight
  • Regular and predictable attendance

OTHER SIGNIFICANTJOB FUNCTIONS INCLUDE:

  • Additional duties as assigned
Requirements:

REQUIRED EDUCATION / EXPERIENCE

  • High School Diploma or GED
  • Previous supervisory experience
  • TMW Office Suite proficiency

PREFERRED EDUCATION / EXPERIENCE

  • Associates or Bachelor’s degree in Logistics and Transportation related fields

REQUIRED SKILLS (TECHNICAL, CLERICAL, LANGUAGE, ETC.)

  • Excellent communication skills – verbal and written
  • Proficiency in Microsoft Office products is essential
  • Ability to work in a safety sensitive environment at the plant and yard operations
  • Ability to communicate with many levels of personnel – internal and external customers
  • Ability to challenge the status quo and work positively to improve our operation
  • Ability to handle constructive criticism positively
  • Ability to resolve conflict and problems diplomatically

PREFERRED SKILLS (TECHNICAL, CLERICAL, LANGUAGE, ETC.)

  • Bilingual
  • SAP

OTHER INFORMATION

  • The essential job functions and major job functions are not intended to be an all-inclusive list of the job functions that an individual will be required or expected to perform.
  • Position Descriptions may be changed or revised by the Company from time to time at its sole discretion.

BENEFITS:

  • Competitive Pay
  • Opportunity for career advancement
  • Generous Vacation / Paid Time Off
  • Paid Holidays
  • 401K with company match from day 1
  • Medical, Dental, Vision Insurance
  • Basic and Supplemental Life Insurance

This Position Description is not intended to guarantee, and does not guarantee, ongoing employment or employment for a definite term, either in this position or with the Company. Absent an enforceable written contract to the contrary, and to the fullest extent allowed by federal, state and local law, an employee’s employment relationship with the Company is at-will.