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Inbound Outbound Customer Care Jobs (NOW HIRING)

The operator is responsible for the warehouse service level and supplying customers (internal or external) accordingly. Key Responsibilities / Essential Functions: The Inbound/Outbound Operator ...

The operator is responsible for the warehouse service level and supplying customers (internal or external) accordingly. Key Responsibilities / Essential Functions: The Inbound/Outbound Operator ...

... care for the customer. The ideal candidates will have a passion for helping others, while ... Handle inbound calls and outbound calls using a manual dialer. What You Will Bring/Position ...

Customer Care Expert Join an industry-leading team at SALT Service Co and become a valuable member ... Inbound Customer Service: Manage a substantial volume of inbound customer service calls efficiently ...

Customer Care Agent

Woodbury, NY · On-site

$16.25 - $21.75/hr

... Care Agent ... You will handle inbound and outbound customer service calls from an established customer base while ...

Customer Care Agent

Newtown, PA · On-site

$14.50 - $19.50/hr

... Care Agent ... You will handle inbound and outbound customer service calls from an established customer base while ...

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How much do inbound outbound customer care jobs pay per hour?

As of Sep 13, 2026, the average hourly pay for inbound outbound customer care in the United States is $18.32, according to ZipRecruiter salary data. Most workers in this role earn between $14.42 and $19.23 per hour, depending on experience, location, and employer.

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Inbound / Outbound Operator

Buffalo Grove, IL • On-site

Nemera
Manufacturing • 1 - 5K employees

$22 - $30/hr

Full-time

Posted 27 days ago


Key responsibilities

  • Manage inbound and outbound logistics flows, including handling operations, receiving deliveries, preparing orders, and loading trucks.

  • Ensure compliance with safety, quality, environmental standards, and internal procedures during warehouse activities.

  • Participate in inventory management, waste removal, quality testing, and continuous improvement initiatives.


Nemera rating

8.8

Company rating: 8.8 out of 10

Based on 5 frontline employees who took The Breakroom Quiz


Job description

Company Description

With sales of 700m and 3,300 employees worldwide, Nemera is one of the leading global manufacturers of complex drug delivery systems for the pharmaceutical industry, offering to patients a broad product portfolio which includes inhalation devices, injection devices, nasal and dermal pumps and ophthalmic delivery devices. Nemera has built very long lasting, strong relationships with the leading global pharmaceutical companies globally by providing high quality development, industrialization and manufacturing services. Nemera develops and manufactures its own IP product platforms but also offers also fully custom developments and contract manufacturing.

Nemera's manufacturing sites are located in the US, France, Germany, Brazil and Poland. The headquarters and Innovation Center for early device design and development are located in France (Lyon).

We have big ambitions at Nemera! We are growing our franchises and strengthening our capabilities.

Job Description

Purpose:

Under the supervision of the manager, the Inbound/Outbound Operator manages all inbound and outbound logistics flows, contributing to the success of the "product realization" process. This role is responsible for managing physical and information flows, from procurement to dispatch, applying defined procedures and operating modes, and ensuring compliance with deadlines, quality, safety, and environmental standards. The operator is responsible for the warehouse service level and supplying customers (internal or external) accordingly.

Key Responsibilities / Essential Functions:

The Inbound/Outbound Operator carries out handling operations in unloading, loading, and storage areas using provided equipment while complying with safety rules. They physically and electronically receive deliveries, checking them quantitatively and qualitatively, and initiate daily replenishment orders from the logistics provider. The operator prepares orders, loads trucks, and issues delivery notes, while communicating with all departments and exchanging activity-related information.

They participate in physical inventories in accordance with applicable procedures under the managers' supervision and ensure the management and removal of waste and hazardous products in compliance with current regulations.

The operator ensures compliance with existing 5S standards in their work areas, reports safety and environmental anomalies, and proposes and implements solutions to eliminate them. They participate in designing and implementing the department's progress plan and may be required to take part in other departmental activities for organizational reasons.

The operator checks product and process conformity by carrying out defined quality tests, applies procedures relating to non-conformities, and knows and applies the rules defined for the continuous improvement of the site and its department (5S, TPM, SMED, VSM).

They participate in continuous improvement working groups and help implement actions. The operator knows and applies environmental rules specific to their position and work environment, regularly cleans workstations, and sorts waste. They also know and apply safety rules specific to their job and work environment.

Qualifications

Position Requirements:

  • Authorization to drive handling equipment.
  • Use the company's ERP software for inventory entry and stock out.
  • Maintain good relations with all plant departments.

Preferred Knowledge/Skills:

  • Demonstrates rigor and organization.
  • Ability to develop appropriate relationships with various partners to complete processes.
  • Proficiency in MS Office (Microsoft Office Suite).
Additional Information

Why Join Nemera?

At Nemera, we prioritize patients when creating drug delivery devices, understanding that accurate dosing and ergonomics are crucial for treatment adherence. Joining Nemera means becoming part of a team that enjoys working together and consistently delivers on its commitments. We take pride in our work because it improves patients' lives.

We look forward to receiving your application (resume submitted in English is appreciated). We offer varied jobs job in an international group, if you want to discover more about Nemera, please look at our website www.nemera.net

Know someone at Nemera? We have a Referral Program so, be sure to have them submit you as a referral prior to applying for this position!

POSITION RANGE: $22.00 - $30.00 USD Hourly(This is the range that we in good faith believe is the range of possible compensation for this role at the time of this posting. This range may be modified in the future.

For US Benefits, CLICK HERE.

Nemera is an equal opportunity employer and does not discriminate against any person on the basis of race, religion, color, gender, gender identity, sexual orientation, age, national origin, disability, veteran status, or any other protected class indication. This company is required by federal law to hire only persons who can establish they are eligible to work in the United States.


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