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Inbound Outbound Call Center Employee Jobs (NOW HIRING)

Surf Internet

Outbound Call Center Representative

$60K - $70K/yr

Outbound Call Center Representative Fully Remote • Indiana Remote - Fort Wayne, IN 46814; Illinois Remote - Charleston, IL 61920; Michigan Remote - Stevensville, MI 49127 Overview Salary Range $60 ...

Surf Internet

Outbound Call Center Representative

$60K - $70K/yr

Outbound Call Center Representative Fully Remote • Indiana Remote - Fort Wayne, IN 46814; Illinois Remote - Charleston, IL 61920; Michigan Remote - Stevensville, MI 49127 Overview Salary Range $60 ...

Surf Internet

Outbound Call Center Representative

$60K - $70K/yr

Outbound Call Center Representative Fully Remote • Indiana Remote - Fort Wayne, IN 46814; Illinois Remote - Charleston, IL 61920; Michigan Remote - Stevensville, MI 49127 Overview Salary Range $60 ...

Dynamic BDC

Concierge Inbound-Outbound Call Agent

$14 - $15/hr

Dynamic BDC Contact Center is excited to support automobile manufacturers and dealerships with ... Employee Referral Bonus Plan Dynamic BDC is an Equal Opportunity Employer Dynamic Acquisitions Co.

Momentum Solar

Outbound Call Center Representative- SC

$18 - $25/hr

As an outbound call center representative, you will proactively identify and reach out to potential clients through outbound calls, leveraging various sources such as databases, referrals, and other ...

Payentry

Outbound Call Center Representative

Norcross, GA · On-site

$17 - $19/hr

Payentry is actively seeking outbound call center reps for our call center in Peachtree Corners, GA. This position schedules sales appointments for our sales teams by cold calling businesses and ...

Momentum Solar

Outbound Call Center Representative- PA

$18 - $25/hr

As an outbound call center representative, you will proactively identify and reach out to potential clients through outbound calls, leveraging various sources such as databases, referrals, and other ...

Momentum Solar

Outbound Call Center Representative- FL

$18 - $25/hr

As an outbound call center representative, you will proactively identify and reach out to potential clients through outbound calls, leveraging various sources such as databases, referrals, and other ...

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Inbound Outbound Call Center Employee information

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How much do inbound outbound call center employee jobs pay per hour?

As of Sep 9, 2026, the average hourly pay for inbound outbound call center employee in the United States is $17.33, according to ZipRecruiter salary data. Most workers in this role earn between $15.62 and $18.27 per hour, depending on experience, location, and employer.

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Infographic showing various Inbound Outbound Call Center Employee job openings in the United States as of August 2026, with employment types broken down into 1% As Needed, 76% Full Time, 20% Part Time, and 3% Contract. Highlights an 97% Physical, 1% Hybrid, and 2% Remote job distribution, with an average salary of $36,051 per year, or $17.3 per hour.

Outbound Call Center Representative

Remote

Surf Internet
Telecommunications • 51 - 200 employees
Learn more about Surf Internetexternal

$60K - $70K/yr

Other

Re-posted 3 days ago

Surf Internet rating

7.8

Company rating: 7.8 out of 10

Based on 9 frontline employees who took The Breakroom Quiz

36th of 101 rated telecommunications companies

Job description

Outbound Call Center Representative

Fully Remote • Indiana Remote - Fort Wayne, IN 46814; Illinois Remote - Charleston, IL 61920; Michigan Remote - Stevensville, MI 49127

Overview

Salary Range $60,000.00 - $70,000.00 Base+Commission/year Education Level High School Travel Percentage Negligible

Description

The Outbound Call Center Representative is responsible for proactively contacting prospective and existing customers to generate sales opportunities, promote products and services, and drive revenue growth. This role serves as a key point of contact between the company and its customers, delivering a professional, consultative sales experience through outbound telephone outreach and follow-up communications.

Reports To: Inside Sales Supervisor

Department: Sales - Residential

Job Status: Exempt

Responsibilities:
  • Conduct high-volume outbound calls to prospective and existing customers using company-provided lead lists and dialing systems.
  • Identify customer needs and recommend products, services, or upgrades that best fit those needs.
  • Build strong relationships with potential and existing customers by demonstrating a friendly and helpful approach that makes them feel comfortable and willing to purchase or upgrade their existing services.
  • Follow approved call scripts, sales processes, and compliance guidelines.
  • Accurately document customer interactions, dispositions, and sales activities within the CRM system.
  • Maintain detailed and up-to-date customer records.
  • Schedule appointments, callbacks, and follow-up activities as needed.
  • Stay informed about the latest services, products, and promotions available to customers.
  • Meet or exceed key performance indicators (KPIs) including call volume, contact rate, conversion rate, and revenue targets.
  • Participate in coaching sessions, training programs, and team meetings to continuously improve performance.
Qualifications
  • High school diploma or equivalent.
  • 1+ years of call center, inside sales, telemarketing, or customer service experience.
  • Strong verbal communication and active listening skills.
  • Ability to build rapport quickly with customers over the phone.
  • Basic computer proficiency, including HubSpot and Microsoft Office applications.
  • Strong organizational skills and attention to detail.
  • Ability to work independently while maintaining productivity standards.
  • Ability to thrive in a fast-paced, goal-oriented environment.
  • Previous outbound sales or lead generation experience.
  • Experience using automated dialing platforms and customer relationship management (CRM) systems.
  • Proven track record of achieving or exceeding sales goals.

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