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Inbound Outbound Medical Call Center Jobs (NOW HIRING)

AYS

Inbound/Outbound Call Rep

Chicago, IL · On-site

$16 - $20.50/hr

Inbound/Outbound Call Representative Company Overview: AYS Inc is a leading marketing and sales ... center environment - Excellent communication and interpersonal skills - Strong sales and ...

Independent Living Systems

Call Center Agent

Miami, FL · On-site

$14.25 - $19/hr

Familiarity with inbound and outbound customer service processes and phone systems. * Basic ... Associate's degree * Experience specifically in healthcare services or medical call centers.

Independent Living Systems

Call Center Agent

Miami, FL · On-site

$14.25 - $19/hr

Familiarity with inbound and outbound customer service processes and phone systems. * Basic ... Associate's degree * Experience specifically in healthcare services or medical call centers.

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Inbound Outbound Medical Call Center information

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How much do inbound outbound medical call center jobs pay per hour?

As of Sep 10, 2026, the average hourly pay for inbound outbound medical call center in the United States is $19.33, according to ZipRecruiter salary data. Most workers in this role earn between $15.14 and $22.36 per hour, depending on experience, location, and employer.

What are popular job titles related to Inbound Outbound Medical Call Center jobs?

For Inbound Outbound Medical Call Center jobs, the most frequently searched job titles are:

Medical Call Center Representative

Springfield, NJ • On-site

Adv Lap Surg Inst
See more jobs at Adv Lap Surg Instexternal

$18 - $22/hr

Full-time

PTO

Re-posted 2 days ago

Job description

Benefits/Perks
  • Competitive Compensation
  • Paid Time Off
  • Career Growth Opportunities 
Job Summary
We are seeking a friendly and professional MEDICAL Call Center Representative to join our team. In this role, you will take inbound and outbound calls, communicate with customers to identify their needs and provide helpful solutions that ensure they have a great customer service experience with our company. The ideal candidate is friendly, computer savvy, and able to remain calm under pressure. 
Responsibilities 
  • Receive inbound calls and place outbound calls 
  • Identify the reason for the customer’s call, collect relevant information, and provide solutions
  • Refer to premade scripts for a variety of customer service topics
  • Upsell products and services when appropriate
  • Use best practices in customer service techniques to develop rapport and build relationships with customers
  • Document all customer interactions
  • Attend trainings to maintain up-to-date skills and knowledge
Qualifications
  • High school diploma/GED
  • Previous experience as a Call Center Representative or in a similar role is preferred 
  • Excellent phone and verbal communication skills
  • Understanding of active listening techniques
  • Familiarity with Customer Relationship Management (CRM) programs
  • Ability to work well under pressure
  • Highly organized with the ability to prioritize projects and manage time effectively