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Inbound Fraud Jobs in California (NOW HIRING)

SafetyKit, Inc

Account Executive

San Francisco, CA · On-site

About SafetyKit SafetyKit's mission is to stop fraud and abuse on the world's largest platforms. We ... Own the end-to-end sales process for qualified inbound, PQL-driven, and outbound opportunities ...

Abbott

Customer Service I

Livermore, CA · On-site

$17.75 - $24.25/hr

Manage a high volume of inbound and outbound phone calls. * Maintain accurate customer records and ... MetLife Legal, MetLife ID Fraud, and MetLife Pet Insurance * 401(k) Abbott is a global healthcare ...

Abbott

Customer Service I

Livermore, CA · On-site

$20 - $23/hr

Manage a high volume of inbound and outbound phone calls. * Maintain accurate customer records and ... MetLife Legal, MetLife ID Fraud, and MetLife Pet Insurance * 401(k) Abbott is a global healthcare ...

WelbeHealth

Senior Care Advisor

Los Angeles, CA

$26.89 - $35.50/hr

Other tasks will include answering inbound and doing follow-up calls, as well as outbound calls to ... You can report suspected scam activity to fraud.report@welbehealth.com

WelbeHealth

Senior Care Advisor

Los Angeles, CA · On-site

$26.89 - $35.50/hr

Other tasks will include answering inbound and doing follow-up calls, as well as outbound calls to ... You can report suspected scam activity to fraud.report@welbehealth.com

Welbehealth

Senior Care Advisor

Los Angeles, CA

$26.89 - $35.50/hr

Other tasks will include answering inbound and doing follow-up calls, as well as outbound calls to ... You can report suspected scam activity to fraud.report@welbehealth.com

Welbehealth

Senior Care Advisor

Los Angeles, CA

$26.89 - $35.50/hr

Other tasks will include answering inbound and doing follow-up calls, as well as outbound calls to ... You can report suspected scam activity to fraud.report@welbehealth.com

Cardless, Inc

Customer Support Lead

San Francisco, CA · On-site

You'll handle our most complex cases: disputes with compliance implications, fraud scenarios that ... Publish Help Center content that reduces inbound volume on common issues Requirements * 4+ years in ...

Cardless, Inc

Customer Support Lead

San Francisco, CA · On-site

You'll handle our most complex cases: disputes with compliance implications, fraud scenarios that ... Publish Help Center content that reduces inbound volume on common issues Requirements * 4+ years in ...

cardless

Customer Support Lead

San Francisco, CA · On-site

You'll handle our most complex cases: disputes with compliance implications, fraud scenarios that ... Publish Help Center content that reduces inbound volume on common issues Requirements * 4+ years in ...

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All JobsInbound Fraud JobsInbound Fraud Jobs in California

Inbound Fraud information

What is the difference between Inbound Fraud vs Customer Service Representative?

AspectInbound FraudCustomer Service Representative
Primary RoleDetecting and preventing fraudulent activities in inbound transactionsAssisting customers with inquiries, issues, and service requests
Required SkillsFraud detection, risk assessment, knowledge of fraud prevention toolsCommunication, problem-solving, product knowledge
Work EnvironmentFinancial institutions, e-commerce companies, call centersCustomer service centers, retail, banking
Common CertificationsFraud prevention, security certificationsCustomer service certifications, communication skills training

Inbound Fraud specialists focus on identifying and preventing fraudulent transactions, requiring knowledge of security protocols and fraud detection tools. Customer Service Representatives handle customer inquiries and support, emphasizing communication and problem-solving skills. While both roles may work in call centers or financial environments, their core responsibilities and skill sets differ significantly.

What are some common challenges faced by professionals working in inbound fraud prevention roles?

Professionals in inbound fraud prevention often face the challenge of quickly and accurately identifying suspicious activities while maintaining a positive customer experience. The role requires balancing strict security protocols with efficient communication, as fraudsters frequently adapt their tactics. Additionally, staying updated on the latest fraud trends and working closely with other teams, such as risk management and customer service, are essential for success. Handling high call volumes and managing emotionally charged interactions can also be demanding, making resilience and attention to detail important qualities.

What is inbound fraud?

Inbound Fraud jobs involve handling incoming communications, such as phone calls or messages, from customers or external parties to detect and prevent fraudulent activities. Professionals in these roles often work for banks, credit card companies, or financial institutions and are responsible for verifying identities, identifying suspicious transactions, and taking steps to protect customer accounts. They use specialized tools and follow strict protocols to minimize risk, while providing support and guidance to customers who may be victims of fraud. Strong attention to detail, communication skills, and knowledge of fraud detection techniques are essential for success in this role.

What are the key skills and qualifications needed to thrive as an inbound fraud specialist, and why are they important?

To excel as an Inbound Fraud Specialist, you need strong analytical skills, attention to detail, and a solid understanding of fraud detection principles, typically supported by experience in banking or financial services. Familiarity with fraud monitoring software, case management systems, and sometimes certifications like CFE (Certified Fraud Examiner) are often required. Outstanding communication, problem-solving abilities, and a high level of integrity set top performers apart in this role. These competencies are crucial for accurately identifying and mitigating fraudulent activity while maintaining customer trust and regulatory compliance.
What are popular job titles related to Inbound Fraud jobs in California? For Inbound Fraud jobs in California, the most frequently searched job titles are:
What job categories do people searching Inbound Fraud jobs in California look for? The top searched job categories for Inbound Fraud jobs in California are:
What cities in California are hiring for Inbound Fraud jobs? Cities in California with the most Inbound Fraud job openings:
Inbound Fraud jobs near you
Infographic showing various Inbound Fraud job openings in California as of July 2026, with employment types broken down into 84% Full Time, 8% Part Time, 2% Temporary, 5% Contract, and 1% Nights. Highlights an 81% Physical, 2% Hybrid, and 17% Remote job distribution.

Fraud Detection Specialist

AllSTEM Connections

Los Angeles, CA • On-site

$41K/yr

Temporary

Medical, Dental, Vision, Retirement

Re-posted 13 days ago

Job description

As a Fraud Detection Specialist I, you are the first line of defense in protecting our clients and the organization from financial loss. You will work in a fast-paced, high-volume environment, reviewing flagged transactions and suspicious activity alerts across various payment types. Your ability to think critically, exercise independent judgment, and communicate effectively with customers is vital to mitigating risk while maintaining operational excellence.
Key Responsibilities
Transaction Analysis: Monitor and review fraud alerts and internal notifications to detect patterns indicative of fraudulent schemes (e.g., account takeover, elder abuse, check fraud, email compromise).
Risk Mitigation: Execute standard procedures to investigate suspicious activity, initiate dispute claims, and take appropriate action to prevent financial loss.
Customer Communication: Conduct professional inbound/outbound calls to verify transactions, handling sensitive information with discretion and clarity.
Operational Excellence: Meet daily deadlines and performance metrics (KPIs/SLAs) by efficiently prioritizing tasks and multitasking within a metrics-driven environment.
Collaboration & Growth: Apply established policies to make informed, independent decisions, while consulting with senior peers on complex cases to continuously build your expertise.
Qualifications
Experience: Prior experience in banking operations, fraud detection, or a high-volume contact center environment.
Core Competencies: Strong logical reasoning, critical thinking, and the ability to maintain a high level of accuracy under pressure.
Soft Skills: Resilient, adaptable, and a strong communicator who thrives in dynamic, fast-paced settings.
Professionalism: Demonstrated commitment to punctuality, integrity, and accountability. Equal Opportunity Employer / Disabled / Protected Veterans
The Know Your Rights poster is available here:
https://www.eeoc.gov/sites/default/files/2023-06/22-088_EEOC_KnowYourRights6.12.pdf
The pay transparency policy is available here:
https://www.dol.gov/sites/dolgov/files/ofccp/pdf/pay-transp_%20English_formattedESQA508c.pdf
For temporary assignments lasting 13 weeks or longer, AllSTEM Connections is pleased to offer major medical, dental, vision, 401k and any statutory sick pay where required.
We are committed to working with and providing reasonable accommodations to individuals with disabilities. If you need a reasonable accommodation for any part of the employment process, please contact your staffing representative who will reach out to our HR team.
AllSTEM Connections participates in the E-Verify program in certain locations as required by law. Learn more about the E-Verify program.
https://e-verify.uscis.gov/web/media/resourcesContents/E-Verify_Participation_Poster_ES.pdf
We also consider for employment qualified applicants regardless of criminal histories, consistent with legal requirements, including, if applicable, the City of Los Angeles' Fair Chance Initiative for Hiring Ordinance. Pursuant to applicable state and municipal Fair Chance Laws and Ordinances, we will consider for employment-qualified applicants with arrest and conviction records, including, if applicable, the San Francisco Fair Chance Ordinance. For Los Angeles, CA applicants: Qualified applications with arrest or conviction records will be considered for employment in accordance with the Los Angeles County Fair Chance Ordinance for Employers and the California Fair Chance Act.
Additional Skills
(none specified)
AllSTEM Representative Contact Info
Account Executive:
Giampaolo
Branch Phone:
(909) 244-1777
Location:
Ontario, CA

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