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Inbound Call Center Jobs in Georgia (NOW HIRING)

Call Center Agents

Athens, GA ยท Remote

$14.50 - $19/hr

As a Call Center Agent, you will be responsible for handling inbound and outbound calls, providing excellent customer service, and resolving customer inquiries in a timely manner. If you have strong ...

Call Center Agents

Athens, GA ยท Remote

$14.50 - $19/hr

As a Call Center Agent, you will be responsible for handling inbound and outbound calls, providing excellent customer service, and resolving customer inquiries in a timely manner. If you have strong ...

Call Center Agents

Athens, GA ยท On-site

$14.50 - $19/hr

As a Call Center Agent, you will be responsible for handling inbound and outbound calls, providing excellent customer service, and resolving customer inquiries in a timely manner. If you have strong ...

One (1) year prior related customer service experience, preferably in a technical call center ... Manages ( inbound/outbound ) phone calls from Lottery retailers Effectively troubleshoot equipment ...

One (1) year prior related customer service experience, preferably in a technical call center ... Manages ( inbound/outbound ) phone calls from Lottery retailers Effectively troubleshoot equipment ...

Call Center Agent

Alpharetta, GA ยท On-site

$14.75 - $19.25/hr

Call Center Agent We are seeking a professional and customer-focused Call Center Agent to handle inbound and outbound customer calls, resolve inquiries, provide product and service information, and ...

Call Center Agents

Atlanta, GA ยท On-site

$14.50 - $19/hr

As a Call Center Agent, you will be responsible for handling a high volume of inbound and outbound calls, providing excellent customer service, and resolving any issues or concerns that may arise.

Call Center Agent

Savannah, GA ยท On-site

$14 - $18.50/hr

As a Call Center Agent, you will be responsible for handling a high volume of inbound and outbound calls, providing excellent customer service, and resolving any issues or concerns that may arise.

Call Center Agent

Columbus, GA ยท On-site

$13.50 - $17.75/hr

As a Call Center Agent, you will be responsible for handling a high volume of inbound and outbound calls, providing excellent customer service, and resolving any issues or concerns that may arise.

Contact Center Supervisors are responsible for the day-to-day activity and development of 15-25 ... inbound call handling; responsible for coaching and developing reports on customer service ...

Call Center Agent

Macon, GA ยท On-site

$14.50 - $19/hr

As a Call Center Agent, you will be responsible for handling a high volume of inbound and outbound calls, providing excellent customer service, and resolving any issues or concerns that may arise.

Contact Center Supervisors are responsible for the day-to-day activity and development of 15-25 ... inbound call handling; responsible for coaching and developing reports on customer service ...

Call Center Agent

Cumming, GA ยท On-site

$13.50 - $17.75/hr

Handle inbound and outbound calls from new and returning customers * Set service and sales ... Call center or customer service experience is a plus (but not required) * Strong verbal and written ...

Call Center Agent

Cumming, GA ยท On-site

$13.50 - $17.50/hr

Call Center Representative - Appointment Coordinator (Beaver Toyota & Beaver Mazda) Cumming, GA ... Handle inbound and outbound calls from new and returning customers * Set service and sales ...

Call Center Agent

Augusta, GA ยท On-site

$14 - $18.50/hr

As a Call Center Agent, you will be responsible for handling a high volume of inbound and outbound calls, providing excellent customer service, and resolving any issues or concerns that may arise.

Call Center Agent

Alpharetta, GA ยท On-site

$14.75 - $19.25/hr

As a Call Center Agent, you will be responsible for handling a high volume of inbound and outbound calls, providing excellent customer service, and resolving any issues or concerns that may arise.

Call Center Agent

Cumming, GA

$13.50 - $17.50/hr

Handle inbound and outbound calls from new and returning customers * Set service and sales ... Call center or customer service experience is a plus (but not required) * Strong verbal and written ...

Showing results 21-40

Inbound Call Center information

See Georgia salary details

$10

$14

$19

How much do inbound call center jobs pay per hour?

As of Aug 10, 2026, the average hourly pay for inbound call center in Georgia is $14.63, according to ZipRecruiter salary data. Most workers in this role earn between $13.17 and $15.43 per hour, depending on experience, location, and employer.

What is the difference between Inbound Call Center vs Customer Service Representative?

AspectInbound Call CenterCustomer Service Representative
Primary RoleHandle incoming calls, assist customers, process ordersAssist customers, answer inquiries, resolve issues
Work EnvironmentCall centers, office settingsOffice, retail, or remote environments
Required SkillsCommunication, problem-solving, product knowledgeCommunication, patience, problem-solving
Common CertificationsNone required but beneficialNone required but beneficial

While both roles involve assisting customers via phone, an Inbound Call Center primarily focuses on handling incoming calls related to orders or support, often within a call center environment. Customer Service Representatives may work in various settings and handle a broader range of customer inquiries. Both roles require strong communication skills and may benefit from similar certifications, but their work scope and environment differ slightly.

What are common challenges faced by inbound call center representatives, and how can they be managed effectively?

Inbound call center agents often encounter high call volumes, managing difficult customer interactions, and meeting strict performance metrics. To manage these challenges, agents benefit from strong communication skills, stress management techniques, and ongoing training. Support from supervisors, clear escalation procedures, and teamwork within the call center environment also play a crucial role in maintaining job satisfaction and delivering excellent customer service.

What skills and qualifications are needed to thrive as an inbound call center representative?

To thrive as an Inbound Call Center Representative, you need excellent verbal communication, active listening, problem-solving abilities, and typically a high school diploma or equivalent. Familiarity with customer relationship management (CRM) software, telephone systems, and ticketing platforms is commonly required. Patience, resilience, and a customer-focused attitude help individuals excel in handling diverse customer inquiries and challenges. These skills ensure efficient issue resolution, high customer satisfaction, and contribute to overall organizational success.

What is an inbound call center representative?

Inbound call center jobs involve handling incoming calls from customers or clients. Employees in these roles typically answer questions, provide support, resolve issues, and may process orders or requests. They act as the first point of contact for a company, so strong communication and problem-solving skills are important. Inbound call centers differ from outbound centers, where the primary task is making outgoing calls, often for sales or surveys. These positions are common in industries like telecommunications, banking, retail, and healthcare.
What are the most commonly searched types of Inbound Call Center jobs in Georgia? The most popular types of Inbound Call Center jobs in Georgia are:
What cities in Georgia are hiring for Inbound Call Center jobs? Cities in Georgia with the most Inbound Call Center job openings:
Infographic showing various Inbound Call Center job openings in Georgia as of August 2026, with employment types broken down into 2% As Needed, 82% Full Time, 14% Part Time, and 2% Contract. Highlights an 96% Physical, 1% Hybrid, and 3% Remote job distribution, with an average salary of $30,440 per year, or $14.6 per hour.

Call Center Agents

Jobs for Humanity

Athens, GA โ€ข Remote

$14.50 - $19/hr

Full-time

This job post hasย expired today.ย Applications are no longer accepted.


Job description

Call Center Agents Jobs for Humanity is collaborating with Upwardly Global and with Morris Insurance Agency to build an inclusive and just employment ecosystem. We support individuals coming from all walks of life. Company Name: Morris Insurance Agency Job Description Remote Call Center Agent Job Type: Full-time Location: Athens, GA 30601 Organization: Morris Insurance Agency LLC Job Rating: 3.8 out of 5 stars We are seeking a motivated and customer-focused Call Center Agent to join our remote team. As a Call Center Agent, you will be responsible for handling inbound and outbound calls, providing excellent customer service, and resolving customer inquiries in a timely manner. If you have strong communication skills and enjoy helping others, we want to hear from you! Major Responsibilities: Answering incoming calls and responding to customer inquiries Making outbound calls to follow up on customer requests Providing information about products and services Resolving customer complaints and issues Documenting all interactions in the call center software Qualifications: High school diploma or equivalent Previous experience in a customer service role preferred Excellent communication skills, both verbal and written Ability to work independently and as part of a team Proficiency in Microsoft Office and call center software If you are looking for a remote opportunity to showcase your customer service skills, apply now to join our team as a Call Center Agent!