Inbound Associate Jobs in Dover, PA (NOW HIRING)

About the Role
WebFX is seeking a candidate for our Sales team! Our ideal candidate has a bachelor's degree, 2-3 years of inside sales experience, and is excited about selling digital marketing services in an agency setting. Existing sales experience is expected, but additional training will be provided on the job.
The Qualifications: Who You Are
Education:

• A Bachelor's Degree: All majors welcome!
• GPA: 3.4 or above

Suggested Experience and Skills:

• 2-3 years experience in inside sales
• Outstanding customer service skills
• Strong verbal and written communication skills
• Presentation skills
• Analytical and research skills
• Experience at a marketing/advertising agency (a bonus!)

Tools/Technical Skills:

• Excel/Google Suite

Qualities and Traits:

• You love talking with new people and building relationships
• You like learning about different types of businesses
• You love solving problems for others, and are always looking for solutions
• You're professional, dependable, and self-motivated
• You take pride in your work and always strive for high-quality results
• You work with urgency and enjoy getting things done
• You're a lifelong learner, and are always looking to stretch and grow your skills
• You love thinking both creatively and analytically, and love using data to make decisions

If this sounds like you, then we want to hear from you! We are committed to growing 1% better every day, and we believe working at WebFX could quite possibly make your life 1(00)% better - after all, you would be surrounded by the #BestCoworkersinPA!
The Job Responsibilities: What You'll Do
Prospective Client Communication
(About 60% of your day)

• Accept inbound calls from prospective clients and communicate with them throughout the sales cycle (no cold calling involved!)
• Vet prospective clients to evaluate their potential as a mutual agency/client fit
• Follow-up with sales prospects with the goal of converting them into clients

Proposal Development and Presentation
(About 30% of your day)

• Learn WebFX's list of products and services with the goal of matching them to a client's needs
• Develop web marketing strategies for pitch meetings with prospective clients
• Present proposals to prospective and existing clients (mostly via phone/video calls, but occasionally in-person)
• Develop marketing strategies and build unique client recommendations based on needs discussed in client calls

Sales Research and New Material Development
(About 10% of your day)

• Research current clients to uncover data points and form case studies for use in the sales process
• Develop new and updated sales materials for use in the sales process

The Benefits: What You'll Get
Comprehensive, On-the-Job Training and Career Development

• Initial "career kickstart" training to learn foundational hard skills over the first few months on the job
• Ongoing advanced training sessions from industry experts as you progress further in your role
• Regular team Lunch-and-Learns in our on-site training amenities

Career Growth and Upward Progression Paths

• All our Jr-level roles represent the first step on an upward promotional path within WebFX
• Merit-based promotions are abundant for new team members who meet or exceed performance metrics
• Regular 1-on-1 check-ins with a manager to support career growth

Potential promotional path for Inbound Sales Specialist:

• Associate Web Strategist
• Associate Lead Strategy Consultant
• Lead Strategy Consultant
• Sr. Web Strategy Consultant

In-Person Experience Alongside Our Team of Industry Experts

• This position is based fully in-office at our riverside campus in Harrisburg, PA, with opportunities for this to evolve as Fxers advance in their career tenure.

Compensation

• Negotiable

Meet WebFX: Who We Are
Hi there! We're WebFX, a full-service digital marketing agency based in the US. We've been 10x named the Best Place To Work in Pennsylvania, and we'd love to meet you! We are a fast-growing company that has doubled in size over the past 5 years, with talented team members now based around the globe (and representing 18+ different countries!). While we are growing at a rapid rate, we are committed to growing strategically and sustainably, and that starts with growing our team of the #BestCoworkers - that's where you come in!
We're looking for people to join our mission to provide world-class digital marketing solutions to mid-size businesses around the world. We are passionate about what we do, we're committed to driving business growth for our clients, and we're on the hunt for people just like you, who take pride in their work and want to be part of a company that does too.
Why Choose WebFX?
Vibrant Company Culture: We've been named the Best Place To Work in Pennsylvania 10 times
Individual and Company Growth: Merit-based promotions with a clear progression path. WebFX grew 250% over the past 3 years, and we promote almost exclusively internally
Training and Development: Entry-level roles, comprehensive training, ongoing learning programs, and the chance to learn from some of the best in the business
Flexible Schedule: Start your day between 8-10 am - when you do your best work
Insurance Coverage: Health, vision, dental, and supplemental insurance with multiple plans and options to choose from, including HSA and FSA options with contribution matching
100% Company 401k Matching: Up to 4%
Work-Life Balance: Generous PTO, new parent support (and paw-ternity leave!)
Tech and Equipment: All technology & equipment provided - every FXer receives a tech set-up valued at ~$1500, plus a personal desk fund for any extra touches you want to add to your space!
Health & Wellness: 24/7 on-site gym and an employee wellness program including a free FitBit, fitness challenges, and a Headspace account
Office Perks: Complimentary coffee service by our on-site barista, tea bar, pet-friendly office spaces, casual dress code, surprise catered meals, and more
Opportunities to Give Back: On top of charitable donation matching and local volunteer opportunities, our #FXBuilds program has positively impacted over 15,000 people around the world - and every individual FXer's work directly contributes
...And So Much More! Home buyer program, profit sharing, personal desk fund, green commute benefits, and the opportunity to be part of a passionate, driven team where we pride ourselves on delivering high-quality work that makes a real-world impact for our clients
Check out our culture on social media:
Instagram
Twitter
Facebook
*You don't need to apply more than once even if you're interested in multiple positions - you can simply let us know! We consider all open roles when reviewing resumes and applications!
We have a multi-step interview process, where we focus on giving both our candidates, and ourselves, opportunities to get to know each other a bit better. While our process may be more thorough and perhaps longer than other interview processes that you've been a part of, our goal is to work together with our candidates to find a mutually beneficial fit, where a candidate is a great addition to the FXFamily, and WebFX is the right fit for their career goals. Interested in joining the FXFamily? You should definitely apply now!
WebFX is an Equal Opportunity Employer, committed to providing and fostering an inclusive environment where all people, including women, minorities, LGBTQ+ and other underrepresented groups are supported, respected, and encouraged to excel within STEM careers. Our goal as an organization is to empower our team to achieve their personal best, bring people together, and provide equal opportunity to do so regardless of race, age, gender, sexual orientation, religion, physical ability or disability, or political affiliation. You can learn more on our website here!
We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses and identifying potential inconsistencies or verification signals in application materials based on available information. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.