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Inbound Associate Jobs in Allentown, PA (NOW HIRING)

ADP

Inbound Digital Sales Representative

Allentown, PA · On-site

ADP is hiring an Inbound Digital Sales Associate. * Are you ready for your next best job where you can control your financial future and achieve that perfect work-life balance you've been searching ...

Sysco

Inbound Warehouse Supervisor

Allentown, PA · On-site

Coordinates communication between third party unloading service, inbound scheduling and warehouse ... Monitors associate morale. * Submits ideas and reacts to ideas to increase survey ratings.

ADP

Inbound Digital Sales Representative

Allentown, PA · On-site

ADP is hiring an Inbound Digital Sales Associate. * Are you ready for your next best job where you can control your financial future and achieve that perfect work-life balance you've been searching ...

Fitz Fish Ponds

Warehouse Logistics Associate

Milford, NJ · On-site

$20 - $24/hr

Warehouse Logistics Associate Company Overview Fitz's Fish Ponds is a distinguished company known ... This position is responsible for receiving inbound shipments, maintaining accurate inventory ...

ACTION INDUSTRIES

Warehouse Associate

Palmer, PA · On-site

$15.25 - $18/hr

The Warehouse Associate pulls, packs, and ships products to assure customer orders are accurately ... Sorts, counts, packages, unpacks inbound and outbound material * Uses handheld barcode scanners to ...

Action Industries

Warehouse Associate

Palmer, PA

$15.25 - $18/hr

The Warehouse Associate pulls, packs, and ships products to assure customer orders are accurately ... Sorts, counts, packages, unpacks inbound and outbound material * Uses handheld barcode scanners to ...

Action Industries

Warehouse Associate

Palmer, PA · On-site

$15.25 - $18/hr

The Warehouse Associate pulls, packs, and ships products to assure customer orders are accurately ... Sorts, counts, packages, unpacks inbound and outbound material * Uses handheld barcode scanners to ...

Action Industries

Warehouse Associate

Easton, PA · On-site

$15 - $17.75/hr

The Warehouse Associate pulls, packs, and ships products to assure customer orders are accurately ... Sorts, counts, packages, unpacks inbound and outbound material * Uses handheld barcode scanners to ...

USCS

Shipping & Receiving Associate

Quakertown, PA · On-site

$16.50 - $19/hr

... the inbound and outbound movements of their product. • Expected to have a full picture ... Center Associate and Security Guard when needed, including overseeing the complete check-in and ...

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Inbound Associate information

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How much do inbound associate jobs pay per hour?

As of Aug 28, 2026, the average hourly pay for inbound associate in Allentown, PA is $16.91, according to ZipRecruiter salary data. Most workers in this role earn between $13.75 and $18.99 per hour, depending on experience, location, and employer.

What is an inbound associate?

Inbound Associates are professionals who handle incoming communications, such as phone calls, emails, or chats, typically in a customer service or call center environment. Their main responsibilities include assisting customers with inquiries, processing orders, resolving issues, and providing product or service information. Inbound Associates play a key role in ensuring customer satisfaction by responding efficiently and courteously to requests or concerns. They often work with various systems and tools to track interactions and maintain accurate records.

What are the key skills and qualifications needed to thrive as an inbound associate, and why are they important?

To thrive as an Inbound Associate, you need strong organizational skills, attention to detail, and a high school diploma or equivalent. Familiarity with warehouse management systems (WMS), barcode scanners, and inventory tracking software is typically required. Excellent teamwork, communication, and time management skills help you succeed in fast-paced environments. These competencies ensure accurate inventory handling, efficient operations, and smooth workflow within the warehouse.

What are some common challenges faced by inbound associates, and how can they be managed effectively?

Inbound Associates often encounter challenges such as managing high call volumes, handling difficult customer inquiries, and maintaining accuracy while processing orders. To handle these effectively, it’s important to develop strong organizational skills, remain calm under pressure, and utilize available support systems like team leads or knowledge bases. Regular training and open communication within the team also help Inbound Associates stay updated on procedures and improve their problem-solving abilities, contributing to a more positive and efficient work environment.

What is the difference between Inbound Associate vs Customer Service Representative?

AspectInbound AssociateCustomer Service Representative
Required CredentialsHigh school diploma or equivalent; some roles may prefer customer service experienceHigh school diploma or equivalent; customer service experience often preferred
Work EnvironmentCall centers, retail, or office settings handling inbound callsCall centers, retail, or office settings assisting customers via calls or in person
Employer & Industry UsageRetail, telecommunications, e-commerce, and service industriesRetail, banking, telecom, and service sectors
Common Search & ComparisonInbound AssociateCustomer Service Representative

Both roles involve assisting customers, primarily through inbound calls or interactions. Inbound Associates often focus on specific product or service inquiries, while Customer Service Representatives may handle a broader range of customer issues. The skills and credentials required are similar, making these roles closely related in customer support environments.

What cities near Allentown, PA are hiring for Inbound Associate jobs?

Cities near Allentown, PA with the most Inbound Associate job openings:

Inbound Associate jobs near you

Inbound Digital Sales Representative

ADP

Allentown, PA • On-site

Full-time

PTO

Re-posted 28 days ago

Job description

ADP is hiring an Inbound Digital Sales Associate.
  • Are you ready for your next best job where you can control your financial future and achieve that perfect work-life balance you've been searching for?
  • Does access to the latest tools and technology to assist with sales excite you?
  • Are you looking to join a dynamic, inclusive team environment with a culture of collaboration and belonging?

Yes? We had a feeling this could be a perfect match. Don't just take our word for it... read on and see for yourself!
As a Digital Sales Associate, you will sell ADP solutions, including payroll, tax, HR, and benefits to new and existing clients using the latest digital technology via inbound leads in our mid-market segment. You will serve as a consultative business partner introducing ADP's leading solutions to Chief Financial Officers, HR and Payroll Administrators, Small Business Owners, and more at companies ranging from Fortune 100 organizations to small, innovative businesses. You'll provide expert guidance and use your entrepreneurial spirit to build your book of business. In addition, we are known for our high-quality sales training and will teach you how to use the latest technology to set you up for success.
To start, your leader will provide daily goals around the number of dials, talk-time, and appointments set -- all to get you off to the best start possible. As you prove yourself and settle into the role, you'll find autonomy, flexibility within your daily schedule, work-life balance (a set schedule Monday--Friday, no weekends!), and virtual appointments in a role that does not require travel. Let's also not forget the uncapped commission, incentive trips, and promotional opportunities in a fun and friendly environment -- all while gaining serious credibility as part of an industry-leading sales team in a stable and highly respected tech company.
Apply now!
To learn more about Sales at ADP, watch here: http://adp.careers/Sales_Videos
WHAT YOU'LL DO: Responsibilities
Grow Our Business While Growing Yours. You will work independently and collaboratively as part of various teams within your assigned geography to close sales, win business, and reach sales goals.
Turn Prospects into Loyal Clients and Raving Fans. You will implement a sales strategy targeted to decision makers and business owners to build a network and capture new business.
Deepen Relationships Across the ADP Family. In addition to selling cloud-based HR solutions, you will strategically cultivate additional business within existing accounts.
Collaborate Daily. You will serve as a trusted advisor, partner, and ADP ambassador to your clients, internal partners, and overall network while demonstrating grace under pressure and the highest ethical standards.
TO SUCCEED IN THIS ROLE: Required Qualifications
  • Acumen Using New Tools. You are a quick learner when it comes to learning new tools and technology. You believe in the power of leveraging insights and real-time data to assist clients and prospects throughout their buying journey.
  • Positive Self-Starter. You have an upbeat, persistent style and the ability to make proactive, strategic outreach without fear of rejection. You can manage your time and present your ideas in a clear, professional manner while leveraging go-to-market technology throughout the sales process.
  • Continuous Learner. You're always learning, growing, and questioning what was done in the past to make things better.

A college degree is great but not required. What's more important is having the skills to do the job. If you don't have a college degree, other acceptable experience includes:
  • Two or more years of previous sales experience or completion of a sales internship
  • Military experience -- skills including teamwork, resilience, negotiation, and trust-building will help you build team and client relationships, identify solutions, and achieve success.

BONUS POINTS FOR THESE: Preferred Qualifications
  • Prior quota-carrying experience
  • Demonstrated ability to successfully build a network via social platforms
  • Experience with video platforms.

YOU'LL LOVE WORKING HERE BECAUSE YOU CAN:
  • Be yourself in a culture that values equity, inclusion, and belonging and creates a safe space for diverse perspectives and insights.
  • Belong by joining one of our Business Resource Groups where you can connect globally with networks and allies who share common interests and experiences.
  • Grow your career in an agile, fast-paced environment with plenty of opportunities to progress.
  • Continuously learn. Ongoing training, development, and mentorship opportunities for even the most insatiable learner.
  • Be your healthiest. Best-in-class benefits start on Day 1 because healthy associates are happy ones.
  • Balance work and life. Resources and flexibility to more easily integrate your work and your life.
  • Focus on your mental health and well-being. We're here to provide exceptional service to our clients, and none of that happens without each of us taking care of ourselves and being there for one another.
  • Join a company committed to giving back and generating a lasting, positive impact upon the communities in which we work and live.
  • Get paid to pay it forward. Company-paid time off for volunteering for causes you care about.

What are you waiting for? Apply today! jobs.adp.com
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About ADP

Sourced by ZipRecruiter

We're designing a better way to work, so you can achieve what you're working for. Consistently named one of the 'Most Admired Companies' by FORTUNE® Magazine, and recognized by DiversityInc® as one of the 'Top 50 Companies for Diversity,' ADP works with more than 740,000 organizations across the globe to help their people work smarter, embrace new challenges, and unleash their talent. "Always Designing for People" means we're creating platforms that will transform how great work gets done, so together we can unlock a world of opportunity.

Industry

Recruiting and staffing services

Company size

10,000+ Employees

Headquarters location

Roseland, NJ, US

Year founded

1949

Social media

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