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Inbound Associate Jobs in Columbia, MD (NOW HIRING)

Raymond James

Customer Service Associate - NWPS

Towson, MD · On-site

$45K - $50K/yr

Answer inbound calls * Provide exceptional customer service information regarding 401(k), 403(b) or ... At Raymond James our associates use five guiding behaviors (Develop, Collaborate, Decide, Deliver ...

Imperial Dade

Warehouse Associate

Landover, MD · On-site

$22.26/hr

Warehouse Associates select and locate the merchandise, ensure warehouse cleanliness, loading and unloading, inbound/outbound. Fulfills customer orders by using pick tickets or an RF Scanner ...

J.Crew

Stock Associate

Rockville, MD · On-site

$18 - $19.10/hr

Job Summary As a Stock Associate, you ensure smooth operations behind the scenes. You are ... Process inbound and outbound shipments while maintaining an organized stock room. * Learn our store ...

Accu-Tech

Warehouse Associate

Elkridge, MD · On-site

$19.09 - $22.90/hr

A Day in The Life of a Warehouse Associate As a Warehouse Associate you will be responsible for ... Complete log sheets and handle inbound shipments * Verify supplier returns and enter order receipts

Misfits Market

Receiving Associate

Hanover, MD · On-site

$1.2K/wk

The Receiving Associate is responsible for safely and accurately moving products through the ... Responsible for the timely unloading of inbound trailers, ensuring the careful handling of food ...

Misfits Market

Receiving Associate

Hanover, MD · On-site

$1.2K/wk

The Receiving Associate is responsible for safely and accurately moving products through the ... Responsible for the timely unloading of inbound trailers, ensuring the careful handling of food ...

Landers Appliance

Dispatch Associate

Rosedale, MD · On-site

$26 - $29/hr

Join the Team at Landers Appliance as a Full-Time Dispatch Associate! Benefits * Work for an ... Answer inbound phone calls and respond to customer inquiries with professionalism and empathy.

Sonepar

Receiving Manager

Upper Marlboro, MD · On-site

$84K - $127K/yr

... associates around the globe. Being "Powered by Difference" means we respect and value diverse ... The Receiving Manager oversees all inbound logistics and receiving operations to ensure the ...

Accu-tech, Inc.

Warehouse Associate

Hanover, MD

$15.75 - $18.75/hr

A Day in The Life of a Warehouse Associate As a Warehouse Associate you will be responsible for ... Complete log sheets and handle inbound shipments * Verify supplier returns and enter order receipts

Accu-Tech

Warehouse Associate

Hanover, MD · On-site

$15.75 - $18.75/hr

A Day in The Life of a Warehouse Associate As a Warehouse Associate you will be responsible for ... Complete log sheets and handle inbound shipments * Verify supplier returns and enter order receipts

Accu-Tech

Warehouse Associate

Hanover, MD · On-site

$16 - $19/hr

A Day in The Life of a Warehouse Associate As a Warehouse Associate you will be responsible for ... Complete log sheets and handle inbound shipments * Verify supplier returns and enter order receipts

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All JobsInbound Associate JobsInbound Associate Jobs in Columbia, MD

Inbound Associate information

See Columbia, MD salary details

$8

$17

$27

How much do inbound associate jobs pay per hour?

As of Aug 12, 2026, the average hourly pay for inbound associate in Columbia, MD is $17.01, according to ZipRecruiter salary data. Most workers in this role earn between $13.85 and $19.09 per hour, depending on experience, location, and employer.

What are some common challenges faced by inbound associates, and how can they be managed effectively?

Inbound Associates often encounter challenges such as managing high call volumes, handling difficult customer inquiries, and maintaining accuracy while processing orders. To handle these effectively, it’s important to develop strong organizational skills, remain calm under pressure, and utilize available support systems like team leads or knowledge bases. Regular training and open communication within the team also help Inbound Associates stay updated on procedures and improve their problem-solving abilities, contributing to a more positive and efficient work environment.

What is an inbound associate?

Inbound Associates are professionals who handle incoming communications, such as phone calls, emails, or chats, typically in a customer service or call center environment. Their main responsibilities include assisting customers with inquiries, processing orders, resolving issues, and providing product or service information. Inbound Associates play a key role in ensuring customer satisfaction by responding efficiently and courteously to requests or concerns. They often work with various systems and tools to track interactions and maintain accurate records.

What is the difference between Inbound Associate vs Customer Service Representative?

AspectInbound AssociateCustomer Service Representative
Required CredentialsHigh school diploma or equivalent; some roles may prefer customer service experienceHigh school diploma or equivalent; customer service experience often preferred
Work EnvironmentCall centers, retail, or office settings handling inbound callsCall centers, retail, or office settings assisting customers via calls or in person
Employer & Industry UsageRetail, telecommunications, e-commerce, and service industriesRetail, banking, telecom, and service sectors
Common Search & ComparisonInbound AssociateCustomer Service Representative

Both roles involve assisting customers, primarily through inbound calls or interactions. Inbound Associates often focus on specific product or service inquiries, while Customer Service Representatives may handle a broader range of customer issues. The skills and credentials required are similar, making these roles closely related in customer support environments.

What are the key skills and qualifications needed to thrive as an inbound associate, and why are they important?

To thrive as an Inbound Associate, you need strong organizational skills, attention to detail, and a high school diploma or equivalent. Familiarity with warehouse management systems (WMS), barcode scanners, and inventory tracking software is typically required. Excellent teamwork, communication, and time management skills help you succeed in fast-paced environments. These competencies ensure accurate inventory handling, efficient operations, and smooth workflow within the warehouse.
What are the most commonly searched types of Inbound jobs in Columbia, MD? The most popular types of Inbound jobs in Columbia, MD are:
What cities near Columbia, MD are hiring for Inbound Associate jobs? Cities near Columbia, MD with the most Inbound Associate job openings:
Inbound Associate jobs near you

Customer Service Associate - NWPS

Raymond James Financial, Inc.

Towson, MD • On-site

$45K - $50K/yr

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Posted 23 days ago

Job description

Job Description Summary
Under general supervision, provides exceptional customer service and support for plan participants in 401(k), 403(b), and other qualified retirement plans. Utilizes knowledge and experience to educate participants on their retirement accounts, plan features, and available options, while assisting with problem resolution and document processing. Performs routine tasks in accordance with established procedures and exercises sound judgment in handling non-routine inquiries and service requests. Receives general guidance while maintaining responsibility for delivering accurate information and high-quality participant experience.
Job Description
Essential Duties and Responsibilities
  • Answer inbound calls
  • Provide exceptional customer service information regarding 401(k), 403(b) or other qualified plans
  • Educate participants about their retirement account and features
  • Perform data entry and other administrative tasks

Knowledge, Skills, and Abilities
Knowledge of:
  • 401(k) or other qualified retirement plans preferred, but not required
  • Microsoft Office Suite with demonstrated proficiency in Excel, Word, Outlook, and PowerPoint
  • Salesforce preferred, but not required

Skill in:
  • Clear, concise, and professional verbal and written communication
  • Bilingual written and verbal communication (Spanish/English) preferred but not required

Ability to:
  • Multitask and manage priorities effectively
  • Solve problems and make sound decisions
  • Demonstrate initiative and a proactive approach
  • Adapt to change in a dynamic environment
  • Maintain quality and accountability for results

Educational/Previous Experience Requirements
  • High School Degree or equivalent

OR
  • Any equivalent combination of education, experience and/or training approved by Human Resources.

Education
Bachelor's: Accounting, Bachelor's: Business Administration, Bachelor's: Finance
Work Experience
General Experience - 0 to 3 months
Certifications
Salary Range
$45,000.00-$50,003.20
Travel
Less than 25%
Workstyle
Hybrid
The total compensation for this position includes base salary or wages, and may include components such as additional compensation (cash or equity), discretionary bonuses, or commissions. This position is eligible for a benefits package that may include medical, dental, and vision; life insurance; critical illness insurance and accident insurance; disability benefits; retirement savings; paid time off (including vacation, holidays, and sick leave); and parental leave. Eligibility for benefits and specific offerings may vary based on position and employment status. To view more details of the benefits offered, visit Myrjbenefits.com.
At Raymond James our associates use five guiding behaviors (Develop, Collaborate, Decide, Deliver, Improve) to deliver on the firm's core values of client-first, integrity, independence and a conservative, long-term view.
We expect our associates at all levels to:
• Grow professionally and inspire others to do the same
• Work with and through others to achieve desired outcomes
• Make prompt, pragmatic choices and act with the client in mind
• Take ownership and hold themselves and others accountable for delivering results that matter
• Contribute to the continuous evolution of the firm
At Raymond James - as part of our people-first culture, we honor, value, and respect the uniqueness, experiences, and backgrounds of all of our Associates. When associates bring their best authentic selves, our organization, clients, and communities thrive. The Company is an equal opportunity employer and makes all employment decisions on the basis of merit and business needs.
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