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Inbound Associate Jobs in New York (NOW HIRING)

IWS Group

Warehouse Associate

Linden, NJ · On-site

$19 - $21.50/hr

Warehouse Associate 1st Shift: 6:00 AM-2:30 PM 2nd Shift: 2:30 PM-11:00 PM 3rd Shift: 10:00 PM-6:30 ... Receive inbound freight Label and sort merchandise Inspect products for quality Assemble certain ...

Winebow

Warehouse Associate

Passaic, NJ · On-site

$16.50 - $19.75/hr

The warehouse associate utilizes documented process flows, may be assigned to receive inbound product, move product to Distribution Center stock locations, replenish pick slots, fulfill outbound ...

CapRock

Client Associate

Livingston, NJ · On-site

Client Associate Location: Livingston, NJ | Newport Beach, CA | Scottsdale, AZ Overview The Client ... Answer inbound inquiries related to portfolios, accounts, and transaction details. * Perform other ...

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CardWorks

Associate I, Customer Support

Woodbury, NY · On-site

$19.25 - $26.25/hr

This role responds to inbound inquiries, provides account-related support, helps resolve questions or concerns, and delivers a professional and consistent customer experience. The associate follows ...

Accurate Personnel LLC

Putaway Associate

Islandia, NY · On-site

$22.50/hr

PUTAWAY ASSOCIATE $500 SIGN ON BONUS IN ISLANDIA, NY Accurate Personnel is hiring immediately for a ... This position helps keep warehouse pick locations fully stocked and ensures inbound products are ...

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Inbound Associate information

What is an inbound associate?

Inbound Associates are professionals who handle incoming communications, such as phone calls, emails, or chats, typically in a customer service or call center environment. Their main responsibilities include assisting customers with inquiries, processing orders, resolving issues, and providing product or service information. Inbound Associates play a key role in ensuring customer satisfaction by responding efficiently and courteously to requests or concerns. They often work with various systems and tools to track interactions and maintain accurate records.

What are the key skills and qualifications needed to thrive as an inbound associate, and why are they important?

To thrive as an Inbound Associate, you need strong organizational skills, attention to detail, and a high school diploma or equivalent. Familiarity with warehouse management systems (WMS), barcode scanners, and inventory tracking software is typically required. Excellent teamwork, communication, and time management skills help you succeed in fast-paced environments. These competencies ensure accurate inventory handling, efficient operations, and smooth workflow within the warehouse.

What are some common challenges faced by inbound associates, and how can they be managed effectively?

Inbound Associates often encounter challenges such as managing high call volumes, handling difficult customer inquiries, and maintaining accuracy while processing orders. To handle these effectively, it’s important to develop strong organizational skills, remain calm under pressure, and utilize available support systems like team leads or knowledge bases. Regular training and open communication within the team also help Inbound Associates stay updated on procedures and improve their problem-solving abilities, contributing to a more positive and efficient work environment.

What is the difference between Inbound Associate vs Customer Service Representative?

AspectInbound AssociateCustomer Service Representative
Required CredentialsHigh school diploma or equivalent; some roles may prefer customer service experienceHigh school diploma or equivalent; customer service experience often preferred
Work EnvironmentCall centers, retail, or office settings handling inbound callsCall centers, retail, or office settings assisting customers via calls or in person
Employer & Industry UsageRetail, telecommunications, e-commerce, and service industriesRetail, banking, telecom, and service sectors
Common Search & ComparisonInbound AssociateCustomer Service Representative

Both roles involve assisting customers, primarily through inbound calls or interactions. Inbound Associates often focus on specific product or service inquiries, while Customer Service Representatives may handle a broader range of customer issues. The skills and credentials required are similar, making these roles closely related in customer support environments.

What are the most commonly searched types of Inbound jobs in New York?

The most popular types of Inbound jobs in New York are:

What cities in New York are hiring for Inbound Associate jobs?

Cities in New York with the most Inbound Associate job openings:

Inbound Associate jobs near you

Warehouse Associate

IWS Group

Linden, NJ • On-site

$19 - $21.50/hr

Full-time, Other

This job post has expired today. Applications are no longer accepted.

Job description

Warehouse Associate

1st Shift: 6:00 AM–2:30 PM

2nd Shift: 2:30 PM–11:00 PM

3rd Shift: 10:00 PM–6:30 AM

Pay

$19.00–$21.50/hour

Overtime available

Shift differentials may apply for overnight hours.

Typical Schedule

Full-time

8–10 hour shifts

First, second, and overnight shifts depending on business needs

Weekend availability often required

Overtime during peak season.

Job Summary

Warehouse Associates are responsible for receiving, storing, picking, packing, and shipping furniture and home goods while maintaining productivity and safety standards.

Primary Duties

Pick customer orders using RF scanners

Pack and prepare customer orders for shipment

Load and unload trailers

Receive inbound freight

Label and sort merchandise

Inspect products for quality

Assemble certain furniture items when required

Operate pallet jacks and warehouse equipment

Maintain inventory accuracy

Keep work areas clean and organized (5S)

Follow OSHA and company safety procedures

Cross-train in Receiving, Picking, Packing, Shipping, and Returns.

Requirements

Previous warehouse experience preferred

Ability to lift 75 lbs independently

Team lift items up to 150 lbs

Stand and walk for entire shift

Basic computer/RF scanner experience

Reliable transportation