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Inbound Associate Jobs in Champlain, NY (NOW HIRING)

Ross Stores

Area Supervisor

Plattsburgh, NY · On-site

Treats all Customers, Associates, and other leaders with respect. * Demonstrates courtesy ... Responsible for receipt of all non-merchandise inbound deliveries (i.e. signs, supplies, special ...

Ross Stores, Inc

Area Supervisor

Plattsburgh, NY

Treats all Customers, Associates, and other leaders with respect. * Demonstrates courtesy ... Responsible for receipt of all non-merchandise inbound deliveries (i.e. signs, supplies, special ...

Ross Stores

Area Supervisor

Plattsburgh, NY

Treats all Customers, Associates, and other leaders with respect. * Demonstrates courtesy ... Responsible for receipt of all non-merchandise inbound deliveries (i.e. signs, supplies, special ...

Ross Stores

Area Supervisor

Plattsburgh, NY · On-site

Treats all Customers, Associates, and other leaders with respect. Demonstrates courtesy ... Responsible for receipt of all non-merchandise inbound deliveries (i.e signs, supplies, special ...

All JobsInbound Associate JobsInbound Associate Jobs in Champlain, NY

Inbound Associate information

See Champlain, NY salary details

$9

$17

$28

How much do inbound associate jobs pay per hour?

As of Aug 19, 2026, the average hourly pay for inbound associate in Champlain, NY is $17.63, according to ZipRecruiter salary data. Most workers in this role earn between $14.33 and $19.81 per hour, depending on experience, location, and employer.

What is an inbound associate?

Inbound Associates are professionals who handle incoming communications, such as phone calls, emails, or chats, typically in a customer service or call center environment. Their main responsibilities include assisting customers with inquiries, processing orders, resolving issues, and providing product or service information. Inbound Associates play a key role in ensuring customer satisfaction by responding efficiently and courteously to requests or concerns. They often work with various systems and tools to track interactions and maintain accurate records.

What are the key skills and qualifications needed to thrive as an inbound associate, and why are they important?

To thrive as an Inbound Associate, you need strong organizational skills, attention to detail, and a high school diploma or equivalent. Familiarity with warehouse management systems (WMS), barcode scanners, and inventory tracking software is typically required. Excellent teamwork, communication, and time management skills help you succeed in fast-paced environments. These competencies ensure accurate inventory handling, efficient operations, and smooth workflow within the warehouse.

What are some common challenges faced by inbound associates, and how can they be managed effectively?

Inbound Associates often encounter challenges such as managing high call volumes, handling difficult customer inquiries, and maintaining accuracy while processing orders. To handle these effectively, it’s important to develop strong organizational skills, remain calm under pressure, and utilize available support systems like team leads or knowledge bases. Regular training and open communication within the team also help Inbound Associates stay updated on procedures and improve their problem-solving abilities, contributing to a more positive and efficient work environment.

What is the difference between Inbound Associate vs Customer Service Representative?

AspectInbound AssociateCustomer Service Representative
Required CredentialsHigh school diploma or equivalent; some roles may prefer customer service experienceHigh school diploma or equivalent; customer service experience often preferred
Work EnvironmentCall centers, retail, or office settings handling inbound callsCall centers, retail, or office settings assisting customers via calls or in person
Employer & Industry UsageRetail, telecommunications, e-commerce, and service industriesRetail, banking, telecom, and service sectors
Common Search & ComparisonInbound AssociateCustomer Service Representative

Both roles involve assisting customers, primarily through inbound calls or interactions. Inbound Associates often focus on specific product or service inquiries, while Customer Service Representatives may handle a broader range of customer issues. The skills and credentials required are similar, making these roles closely related in customer support environments.

What cities near Champlain, NY are hiring for Inbound Associate jobs?

Cities near Champlain, NY with the most Inbound Associate job openings:

Inbound Associate jobs near you

Warehouse Associate with Material Handling Experience - Inbound Materials Warehouse

SCHLUTER SYSTEMS L.P.

Plattsburgh, NY • On-site

$19.50/hr

Other

Medical, Dental, Vision, Life, Retirement, PTO

Posted 20 days ago

Schluter Systems rating

8.7

Company rating: 8.7 out of 10

Based on 16 frontline employees who took The Breakroom Quiz

Job description

Description

2ND SHIFT: 2:15 PM - 10:45 PM 


Primary Responsibilities

Unload / Load trucks at receiving dock without damage

Record shipment overages/shortages/damages

Communicate any shipment damages to appropriate personnel

Verify goods received against delivery manifests

Perform quality control on received goods

Put away goods to stock

Replenishment of stock

Perform various material movements in the warehouse according to system generated movement tickets and confirm once move is complete

Maintain a clean and safe work environment

Assist in maintaining the security and safety of the warehouse

Pick customer orders according to picking lists

Pack customer orders according to packing lists

Pack products securely for shipping, according to general packing guidelines

Properly label packages with package content and shipping labels

Pick and deliver material needed for filling orders using order picker

Performing inventory counts as assigned

Other duties as assigned

Represent Schluter Systems L.P. in a professional, positive, and enthusiastic manner in all matters.


Requirements

Skills/Requirements

4-6 hours training: pass both written and practical tests for forklift operation

Successful completion of six (6) month on-hands training experience with satisfactory job performance (safety, quality, and productivity, etc.)

Good communication, ability to read, write, and perform basic math functions (addition, subtraction, multiplication, division) accurately

Prior experience in a distribution environment

General knowledge of warehouse procedures

Computer skills with business software - INFOR, etc. preferred, not required

Ability to work in a team environment and take initiative

Ability to lift 50lbs, climb ladders, and utilize material handling equipment - Forklift (stand up / sit down, pallet jack, shrink wrapper, bailer, etc.)

Ability to adhere to defined processes and procedures and suggest improvements

Good Attendance is required


COMPANY BENEFITS

Competitive Compensation

Generous Paid Time Off

10 Paid Holidays

Medical, Dental & Vision Insurance

Biannual Bonus Program

401k with Company Match

Company Paid Life Insurance

Annual Reviews and Merit Based Raises

Room for Advancement and Career Growth


COMPANY DESCRIPTION

Schluter Systems is a family-owned and internationally renowned company that has been rapidly growing over the last 10 years. The Schluter brand is backed by a team of people working together to create a line of innovative products that provide solutions to the tile industry. We're looking to build our team with individuals who like to think BIG and want to be part of what makes our products extraordinary. We are a company that treats its employees, suppliers, and customers as long-term partners. Where success is built on a win-win philosophy and everyone should benefit.

"Profit is not the goal of the business. Profit is the consequence of a job well done" Werner Schluter, Founder

At Schluter Systems, we are dedicated to creating an inclusive environment that celebrates diverse perspectives and ensures all individuals are valued and supported, without discrimination based on race, religion, color, national origin, age, sex, gender, disability, genetic information, or any other characteristic protected by law.


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