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Inbound Assistant Jobs in Virginia (NOW HIRING)

Target Brands, Inc.

Inbound Expert

Henrico, VA · On-site

$15.50/hr

Actively support team efforts and assist peers in other areas while maintaining a positive and ... be an Inbound Expert. But, there are a few skills you should have from the get-go: * Must be at ...

Target Brands, Inc.

Inbound Expert

Henrico, VA · On-site

$15.50/hr

Actively support team efforts and assist peers in other areas while maintaining a positive and ... be an Inbound Expert. But, there are a few skills you should have from the get-go: * Must be at ...

Robert Half

Administrative Assistant

Richmond, VA · On-site

$19.79 - $22.91/hr

Receive and direct inbound telephone calls courteously, ensuring messages and inquiries reach the ... * Assist with general office coordination, including scheduling, communication support, and ...

Best Repair Company, Inc.

Be Seen First

Administration Assistant

Norfolk, VA · On-site

$40K - $46K/yr

Greet and assist onsite guests * Answer inbound telephone calls * Develop and implement organized filing systems * Perform all other office tasks Qualifications: * Previous experience in office ...

Robert Half

Administrative Assistant

Richmond, VA · On-site

$15.04 - $17.41/hr

We are looking for an Administrative Assistant to support a busy credit union team in Richmond ... Respond to inbound calls and greet visitors professionally, directing inquiries to the appropriate ...

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Inbound Assistant information

What is the difference between Inbound Assistant vs Customer Service Representative?

AspectInbound AssistantCustomer Service Representative
CredentialsHigh school diploma or equivalent; some roles may require basic certificationsHigh school diploma; customer service training often preferred
Work EnvironmentCall centers, retail, or office settings handling inbound inquiriesCall centers, retail stores, or office environments assisting customers
Employer & IndustryRetail, telecommunications, healthcare, and service industriesRetail, banking, telecom, and service sectors
Search & Comparison IntentPeople comparing inbound support roles with customer service jobsIndividuals exploring customer support or service positions

Both roles involve assisting customers via inbound calls or inquiries, but Inbound Assistants often focus on specific product or service support, while Customer Service Representatives may handle a broader range of customer issues. The roles share similar credentials and work environments, making them closely related in the customer support industry.

What skills are needed for inbound assistant calls?

An inbound assistant needs strong communication skills, active listening, and the ability to handle customer inquiries professionally. Basic computer skills, familiarity with customer service software, and patience are also important for managing calls effectively.

What are the most commonly searched types of Inbound jobs in Virginia?

The most popular types of Inbound jobs in Virginia are:

What cities in Virginia are hiring for Inbound Assistant jobs?

Cities in Virginia with the most Inbound Assistant job openings:

Infographic showing various Inbound Assistant job openings in Virginia as of August 2026, with employment types broken down into 2% As Needed, 69% Full Time, 26% Part Time, 1% Temporary, and 2% Contract. Highlights an 98% Physical, 1% Hybrid, and 1% Remote job distribution.

Inbound Expert

Henrico, VA • On-site

Target Brands, Inc.
Retail • 10K+ employees
Learn more about Target Brands, Inc.external

$15.50/hr

Other

Re-posted 14 days ago

Target rating

6.6

Company rating: 6.6 out of 10

Based on 7,056 frontline employees who took The Breakroom Quiz

Job description

Starting Hourly Rate / Salario por Hora Inicial: $15.50 USD per hour
ALL ABOUT TARGET
Working at Target means helping all families discover the joy of everyday life. We bring that vision to life through our values and culture. Learn more about Target here.
ALL ABOUT GENERAL MERCHANDISE
Experts of operations, process and efficiency who enable a consistent experience for our guests by ensuring product is set, in-stock, accurately priced and signed on the sales floor. The General Merchandise and Food Sales team leads inbound, outbound, replenishment, inventory accuracy, presentation, pricing and promotional signing processes for all General Merchandise (GM) areas of the store. This team leads Food & Beverage and Food Service, providing a fresh and food safe experience. Experts enable efficient delivery to our guests by owning pick, pack and ship fulfillment work.
At Target, we believe in our team members having meaningful experiences that help them build and develop skills for a career. The role of an Inbound Expert can provide you with the skills and experience of:
  • Guest service fundamentals and experience supporting a guest-first culture across the store

  • Retail business fundamentals, including department sales trends, inventory management, and process efficiency and improvement

  • Executing daily/weekly workload to support business priorities and deliver on sales goals

As an Inbound Expert, no two days are ever the same, but a typical day will most likely include the following responsibilities:
  • Create an Easy, Inspiring and Friendly guest experience by delivering on the following commitments:

  • Greet:

  • 10ft: be friendly - smile, make eye contact, or wave

  • 4ft: greet the guest, smile and initiate a warm, helpful interaction

  • Help guests find what they need and/or resolve issues to ensure a smooth, easy shopping experience

  • End every guest transaction with a sincere thank you

  • Actively support team efforts and assist peers in other areas while maintaining a positive and respectful attitude

  • Adjust to business and guest needs to deliver an easy and inspiring guest experience

  • Execute a detailed, accurate and efficient sorting operation.

  • Stock, organize and store reserve product and straighten merchandise on sales floor.

  • Maintain product availability on the salesfloor for GM categories.

  • If certified, operate powered equipment as necessary while unloading freight or moving merchandise.

  • Process defective merchandise and handle environmentally sensitive (ESIM) items in compliance with applicable laws and regulations.

  • Demonstrate a culture of ethical conduct, safety and compliance.

  • Work in a safe manner at all times; comply with all safety policies, best practices, and training; report hazards and correct where possible.

  • Support guest services such as back-up cashier, order pick up (OPU) and Drive up (DU) and maintain a compliance culture while executing those duties, such as compliance with federal, state, and local adult beverage laws.

  • All other duties based on business needs.

WHAT WE ARE LOOKING FOR
This may be the right job for you if:
  • You enjoy interacting and helping others - including guests that shop our store and fellow team members you work with.

  • You thrive in a fast-moving, highly active and physically demanding role, where teamwork, flexibility, and creative problem solving are key to success.

  • You are open to working a flexible work schedule with varying hours, days or shifts (including nights, weekends, holidays and other peak shopping times).

The good news is that we have some amazing training that will help teach you everything you need to know to be an Inbound Expert. But, there are a few skills you should have from the get-go:
  • Must be at least 18 years of age or older

  • Welcoming and helpful attitude toward all guests and other team members

  • Ability to communicate on multiple frequency devices and operate handheld scanners, and other technology equipment as directed

  • Work both independently and with a team

  • Resolve guest questions quickly on the spot

  • Attention to detail and follow multi-step processes

  • Capability to remain focused and composed in a fast-paced environment and accomplish multiple tasks within established timeframes

We are an awesome place to work and care about our teams, so we want to make sure we are clear on a few more basics that we expect:
  • Accurately handle cash register operations as needed

  • Climb up and down ladders

  • Scan, handle, and move merchandise efficiently and safely, including frequently lifting, carrying, and moving merchandise up to 44 pounds throughout the duration of a shift without additional assistance from others. This task involves repetitive bending, twisting, reaching, and rotating motions.

  • Flexible work schedule (e.g., nights, weekends and holidays); come to work when scheduled, work scheduled shifts and take required meal and rest breaks

  • Capable of working in and exposure to varying temperatures, humidity, and other elements while performing certain job duties including but not limited to Drive-Up, carryout, etc.

  • Ability to remain mobile for the duration of a scheduled shift (shift length may vary)

Find competitive benefits from financial and education to well-being and beyond at https://corporate.target.com/careers/benefits.
Benefits Eligibility
Please paste this url into your preferred browser to learn about benefits eligibility for this role: https://tgt.biz/BenefitsForYou_A | Pegue esta URL en su navegador preferido para obtener información sobre la elegibilidad de este puesto para recibir beneficios: https://tgt.biz/BenefitsForYou_A
Americans with Disabilities Act (ADA)
In compliance with state and federal laws, Target will make reasonable accommodations for applicants with disabilities. If a reasonable accommodation is needed to participate in the job application or interview process, please reach out to candidate.accommodations@HRHelp.Target.com. Non-accommodation-related requests, such as application follow-ups or technical issues, will not be addressed through this channel.

What Target employees say

Pay

Benefits

Hours and flexibility

Workplace

Get the full story on Breakroom

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About Target

Sourced by ZipRecruiter

We're here to help all families discover the joy of everyday life. Target is a general merchandise retailer with stores in all 50 U.S. states and the District of Columbia. 75% of the U.S. population lives within 10 miles of a Target store. We employ 400,000+ Our tagline is "Expect More. Pay Less." We've been using it since 1994! The Target Corporation also owns Shipt and Roundel. More to love! Target is headquartered in Minneapolis, Minnesota, its hometown since the first Target store opened in 1962 under The Dayton Company.

Industry

Retail and scientific research and development services

Company size

10,000+ Employees

Headquarters location

Minneapolis, MN, US

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