In Room Dining Server Jobs in Missouri (NOW HIRING)

Description

About Our Company

We are experts in lifestyle, boutique hotels and restaurants. We elevate our food and beverage to match the quality and sensorial experience of our hotels. We create memories, bring dreams to life, and deliver unmatched perfection around every corner. From the moment of arrival, guests are met with personalized and thoughtful service. This is where you can be yourself and truly succeed. Join our team of innovators!

About Le Meridien St Louis Clayton

Le Meriden St. Louis - Clayton is where the creative-minded, the culture seekers, and those who live to savor the moment unlock the destination of St. Louis. This Clayton hotel is more than a typical hotel stay; it is an experience. Located in the epicenter of the chic Clayton business district, minutes from Forest Park, downtown Saint Louis, and WashU, this luxurious hotel celebrates art through an effortless blend of simplicity and comfort with style and detail. Immerse yourself in the culture and events during our year-round rooftop activations or take yourself on an exquisite culinary journey at our on-site French-inspired restaurant, Cafe La Vie. Our guests appreciate our thoughtfully designed guest rooms with views of the local area and our world-class amenities, including our state-of-the-art fitness center featuring Peloton. There is no better place to gather than in our over 17,000 square feet of stylish event space. Join us in this genuine journey while you are in St. Louis - Clayton

You should join our team if you believe...

That people come first and that our curators are the driving force behind our success.

That great food is at the heart of hospitality.

That, you inspire to exceed the expectations of every guest that dines with us.

It's empowering to exercise creativity and collaboration.

In a dining experience that encompasses all 5 senses.

In joining an organization that cares about and supports your career growth and development.

You're a great fit for this role if you...

Have a passion for creating unmatched moments in every dining experience.

Possess the ability to ignite a spirit to serve in all those who work with you.

Leverage the support of other departments in a positive and collaborative way.

Thrive when being creative.

Love Food!

JOB OVERVIEW:

As an in-room dining server with Le Meridien St Louis Clayton you will be responsible for the taking, entry, setting up, delivering and retrieving all food & beverage orders to guest rooms and hospitality suites while ensuring quality service, guest satisfaction, and brand and company standards are met.

ESSENTIAL JOB FUNCTIONS:

• Maintain accurate set-up & delivery of all food & beverage orders to guest rooms in accordance with established guidelines and procedures on a daily basis. This includes polishing of glassware & silverware, folding/rolling napkins, setting up trays, stocking supplies, etc.
• Greets guests in a courteous and friendly manner while delivering order following Le Meridien guidelines and sophisticated style.
• Conduct floor sweeps to retrieve all food & beverage trays in order to maintain established sanitation guidelines.
• Set up and deliver all amenities to rooms in a timely manner.
• Abide by all State, Federal and Corporate requirements pertaining to food safety.
• Inputs orders into a register at the point of sale and creates a check for each guest, to maintain accountability of all food & beverages served.
• Receives cash from guests, makes any change needed, verifies validity of charges, records charges, and ensures vouchers are properly executed, in order to balance all moneys.
• Complete all shift side work as outlined.
• Respond to all guest needs, issues, comments, and problems in a timely manner to ensure exceptional guest satisfaction. Report any less favorable comments to immediate shift supervisor.
• Locks up and stores all beverage, food and other equipment items, deposits cash drops and secures bank. 
• Comply with attendance rules and be available to work on a regular basis.
• Perform any other job-related duties as assigned.

REQUIRED SKILLS & ABILITIES:

• Ability to communicate effectively both verbally and in writing
• Positive Attitude with a team first mentality
• Ability to maintain high levels of professionalism; treat others with respect and consideration regardless of situation.
• Ability to manage difficult or emotional customers or situations; includes ability to respond promptly to guest requests
• Basic knowledge of food & beverage preparations, service standards, and etiquette.
• Knowledge of table settings and serviceware
• Ability to remember, recite and promote a variety of menu items
• Ability to transport up to 30lbs through a crowded room on a continuous basis
• Ability to stand for long periods of time