ZipRecruiter

Log In

1

In Insurtech Jobs in Deerfield Beach, FL (NOW HIRING)

All JobsIn Insurtech JobsIn Insurtech Jobs in Deerfield Beach, FL

In Insurtech information

What are insurtech jobs?

Insurtech jobs are roles within companies that use technology to innovate and improve the insurance industry. These positions can include software developers, data analysts, product managers, actuaries, and customer experience specialists, among others. Professionals in insurtech work on creating digital solutions, such as online insurance platforms, artificial intelligence for claims processing, or data-driven risk assessment tools. The goal is to make insurance more accessible, efficient, and customer-friendly through technology.

What are the key skills and qualifications needed to thrive in an insurtech role?

To thrive in an Insurtech role, you need a strong background in insurance fundamentals, data analytics, and technology, often supported by a degree in business, computer science, finance, or a related field. Familiarity with tools such as cloud platforms, machine learning algorithms, API integrations, and industry-standard software like Guidewire or Duck Creek is highly valuable. Exceptional problem-solving, adaptability, and effective communication are crucial soft skills for driving innovation and collaborating with cross-functional teams. These competencies are essential for navigating the rapidly evolving Insurtech landscape, delivering customer-centric solutions, and maintaining a competitive edge.

What are some common challenges faced by professionals working in insurtech, and how can they be addressed?

Professionals in Insurtech often encounter challenges such as integrating new technologies with legacy insurance systems, navigating complex regulatory requirements, and managing data privacy concerns. To address these, it's important to foster strong cross-functional collaboration between technology, compliance, and business teams. Staying updated on industry regulations and investing in ongoing professional development can help you adapt to evolving standards and technologies. Embracing agile methodologies and open communication within your team also supports smoother project delivery and innovation.

What is the difference between In Insurtech vs Insurance Underwriter?

AspectIn InsurtechInsurance Underwriter
Required CredentialsTypically a degree in business, finance, or technology; certifications like CPCU or ARM are commonDegree in finance, economics, or risk management; professional certifications like CPCU or FCAS often required
Work EnvironmentTech-driven, innovative startups or digital platforms within insurance companiesTraditional insurance companies, underwriting departments, or brokerage firms
Employer & Industry UsagePrimarily in insurtech startups and digital insurance providersEstablished insurance companies, underwriting agencies, and brokers

In Insurtech roles focus on leveraging technology to improve insurance processes, often requiring a background in tech or data analysis. Insurance Underwriters evaluate risks and determine policy terms, typically within traditional insurance firms. While both roles involve risk assessment, In Insurtech emphasizes innovation and digital solutions, whereas Underwriters focus on risk evaluation within established frameworks.

What cities near Deerfield Beach, FL are hiring for In Insurtech jobs?

Cities near Deerfield Beach, FL with the most In Insurtech job openings:

In Insurtech jobs near you

Quality Assurance Analyst - Medicare

Unified Health

Sunrise, FL

Full-time

Posted 8 days ago

Key responsibilities

  • Monitor inbound and outbound calls to assess agent performance, technical accuracy, customer service, sales, and compliance with CMS regulations and company policies

  • Provide feedback and coaching based on call evaluations, and maintain audit reports to ensure quality standards are met

  • Communicate concerns or issues identified through call monitoring to management and respond to carrier requests for call monitoring and member support

Job description

Unified Health is seeking a licensed QA Analyst! This is a remote opportunity.

Job Description:

The Quality Assurance Specialist is responsible for the continuous improvement of quality assurance through the implementation of monitoring and evaluations of agents' calls and interactions. The Quality Assurance Specialist, under immediate supervision, performs quality assessments on inbound, outbound calls, and other communication channels. The Quality Assurance Specialist will monitor inbound and outbound calls to assess Broker's demeanor, technical accuracy, customer service performance, sales performance, CMS regulations, and conformity to company policies and procedures.

Key Responsibilities:

  • Review a high volume of calls, in order to maintain and develop internal support and call service quality standards
  • Direct quality initiatives by requiring adherence to quality management policies and procedures
  • Verify results by measuring skills in the use of scripts, product knowledge, sales, serviceability, greeting, active listening, etiquette, objection handling, efficiency, and courteous close of the call, CMS Guidelines
  • Provide feedback and coaching opportunities through evaluations
  • Maintain audit reporting and act as liaison with carrier partners to ensure proper actions are taken to obtain compliance
  • Communicate concerns and/or issues based on information acquired through call listening to management
  • Respond to carrier requests for call monitoring and member support
  • Assist with continuous audit and revision of quality management scoring models
  • Assure the Internal Sales Center is aligned and compliant with the company's and industry policies and procedures and present recommendations when necessary
  • Formulate responses to member and carrier escalations
  • Other duties as assigned

Job Requirements:

  • Bilingual Preferred, not required
  • Medicare knowledge required
  • Ability to maintain the highest level of confidentiality
  • Proficient communication skills
  • Knowledge of Microsoft Office
  • Proactive self-starter with attention to detail

Ability to focus completely on listening to calls, understanding the message, comprehending the information, and transferring knowledge into QA practices.

About Integrity

Integrity is one of the nation's leading independent distributors of life, health and wealth insurance products. With a strong insurtech focus, we embrace a broad and innovative approach to serving agents and clients alike. Integrity is driven by a singular purpose: to help people protect their life, health and wealth so they can prepare for the good days ahead.

Integrity offers you the opportunity to start a career in a family-like environment that is rewarding and cutting edge. Why? Because we put our people first! At Integrity, you can start a new career path at company you'll love, and we'll love you back. We're proud of the work we do and the culture we've built, where we celebrate your hard work and support you daily. Joining us means being part of a hyper-growth company with tons of professional opportunities for you to accelerate your career. Integrity offers our people a competitive compensation package, including benefits that make work more fun and give you and your family peace of mind.

Headquartered in Dallas, Texas, Integrity is committed to meeting Americans wherever they are - in person, over the phone or online. Integrity's employees support hundreds of thousands of independent agents who serve the needs of millions of clients nationwide. For more information, visit Integrity.com.

Integrity, LLC is an Equal Opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, gender identity, national origin, disability, veteran status, or any other characteristic protected by federal, state, or local law. In addition, Integrity, LLC will provide reasonable accommodations for qualified individuals with disabilities.

Apply