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Improve Insurance Jobs in Rochester, NY (NOW HIRING)

Sutherland

AVP- CDE P&C Insurance

Pittsford, NY · Remote

In addition to delivering exceptionally engineered experiences, we help our clients improve their ... We work with clients across industries, including Banking, Financial Services and Insurance, Healt ...

Sutherland

AVP- CDE P&C Insurance

Pittsford, NY · On-site

In addition to delivering exceptionally engineered experiences, we help our clients improve their ... We work with clients across industries, including Banking, Financial Services and Insurance, Healt ...

Paychex

Inside Sales Representative - Insurance

Rochester, NY · On-site

$45K - $90K/yr

  • Medical

  • Retirement

  • PTO

Drive innovation in our products and services and continually improve our processes. * Work in ... Paychex Insurance Agency, Inc. (PIA) will cover the cost of up to two (2) attempts to pass a state ...

Paychex

Inside Sales Representative - Insurance

Rochester, NY · On-site

$45K - $90K/yr

  • Medical

  • Retirement

  • PTO

Drive innovation in our products and services and continually improve our processes. * Work in ... Paychex Insurance Agency, Inc. (PIA) will cover the cost of up to two (2) attempts to pass a state ...

Paychex

Inside Sales Representative - Insurance

Rochester, NY · On-site

$45K - $90K/yr

  • Medical

  • Retirement

  • PTO

Overview Insurance Inside Sales Representatives are responsible for prospecting clients remotely ... Drive innovation in our products and services and continually improve our processes. * Work in ...

Paychex

Inside Sales Representative - Insurance

Rochester, NY · On-site

$45K - $90K/yr

  • Medical

  • Retirement

  • PTO

Overview Insurance Inside Sales Representatives are responsible for prospecting clients remotely ... Drive innovation in our products and services and continually improve our processes. * Work in ...

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Improve Insurance information

See Rochester, NY salary details

$23.2K

$58.3K

$96.2K

How much do improve insurance jobs pay per year?

As of Aug 18, 2026, the average yearly pay for improve insurance in Rochester, NY is $58,307.00, according to ZipRecruiter salary data. Most workers in this role earn between $40,000.00 and $76,500.00 per year, depending on experience, location, and employer.

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Improve Insurance jobs near you
Infographic showing various Improve Insurance job openings in Rochester, NY as of August 2026, with employment types broken down into 1% As Needed, 72% Full Time, 21% Part Time, and 6% Contract. Highlights an 90% Physical, 1% Hybrid, and 9% Remote job distribution, with an average salary of $58,307 per year, or $28 per hour.

Account Manager - Commercial Insurance (Construction / Contractors)

Insurance Office of America

Greece, NY

$65K - $80K/yr

Full-time

Medical, Retirement

Re-posted 2 days ago

Insurance Office Of America rating

8.8

Company rating: 8.8 out of 10

Based on 18 frontline employees who took The Breakroom Quiz

57th of 309 rated insurance

Job description

Job Description:

Title:Account Manager - Commercial Lines
Hybrid Preferred:1 day in the Binghamton, NY or Syracuse, NY office
OR Fully Remote: applicants residing in Eastern or Central Time Zones
Book Focus:Construction, Contractors, Habitational | Required: active property & casualty (P&C) license
Please note: If this position is posted as either fully remote and/or hybrid, in accordance with company policy, individuals residing within a 50-mile radius of a branch location may be required to work onsite in a hybrid capacity as there may be occasions when on-site presence is necessary to meet specific business needs. Additionally, our remote work policy includes having a dedicated, distraction-free workspace.Remote work is not a substitute for childcare, elder care, or other personal responsibilities during working hours.To view our branch locations, please visit: ioausa.com/locations

About the Role:Manage an assignedbook of business, ensuring account retention and supporting new business. Coordinate day-to-day administrative and customer service activities, resolving complex issues, and ensuring no errors or omissions.


Key Responsibilities:

  • Technical Competence:Maintaintechnical competence and industryexpertise.

  • Team Leadership:Direct daily activities of the account management team.

  • Customer Service:Handle customer service requests, policy administration, billing, claims, and coverage analysis.

  • Policy Management:Manage policy expirations and renewals.

  • Renewal Process:Conduct client research, prepare submissions, negotiate coverages, and present proposals.

  • Accounts Receivable:Monitorreports andtake actionon delinquent accounts, collecting outstanding balances.

  • System Maintenance:Maintainagency management systems and carrier/vendor platforms, ensuring data accuracy and completeness.

  • Activity Monitoring:Monitorand maintain activity/suspense to ensuretimelycompletion.

  • Communication:Maintainfrequent, transparent communication with the account teamregardingworkload status and any issues.

  • Service Excellence:Deliver excellent service, proactivelyanticipateneeds, and respond quickly to service requests.

  • Policy Compliance:Stay updated on company policies and procedures.

  • Continuous Improvement:Seekand adopt best practices to improve individual and team performance.

  • Champion IOA Values:Demonstrateintegrity and leadership.


Ideal CandidateQualifications:

  • 3-5 years of account management experience,or 5+ years in the insurance industry

  • Thorough knowledge of insurance brokerage and client needs

  • Required active property & casualty (P&C) licensing; professional designation (CIC or equivalent) preferred

  • Strong analytical, problem-solving, and decision-making skills

  • Exceptional customer service,communication,multitasking, and organizational skills

  • Proficiencyin MS Office (Outlook, Word, Excel)

  • High School Diploma (or equivalent)


What We Offer:

  • Competitive salaries and bonus potential

  • Company-paid health insurance

  • Paid holidays, vacations, and sick time

  • 401K with employer match

  • Professional growth and career progression opportunities

  • Respectful culture and work/family life balance

  • Community service commitment

  • Supportive teammates and a rewarding work environment


What to Expect(Application Process):

  • 30-Minute Phone Screen, Online Assessments, and Interview(s)

Salary Range

The expected pay range for this position is $65,000.00 - $80,000.00 annually depending on experience, relevant skills, and geographic location.

Insurance Office of America is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.

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