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Import Representative Jobs (NOW HIRING)

Fracht USA

Import Account Representative

Houston, TX · On-site

POSITION OVERVIEW The Import Account Representative is responsible for supporting Import Key Accounts functions. This role serves as the first point of contact between Fracht and its customers ...

DSV A/S

Freight Forwarder, Ocean Import

Itasca, IL · On-site

$20.50 - $26.75/hr

Establish detailed profiles and procedures that properly represent import and export processes. * Receive, review, and process high-volume and/or complex import and export transactions for clients ...

Hanna Imports

Sales Representative

Sanford, NC · On-site

$70K - $100K/yr

Sales Representative - Sanford Imports Pay: $75,000 - $100,000+ per year Job Type: Full-time, On-site HOURS: 7:30-5:30 About the Role Sanford Imports- Hanna Imports is a high-volume premier auto ...

DSV A/S

Freight Forwarder - Air Import

Creve Coeur, MO · On-site

$19.75 - $25.75/hr

Establish detailed profiles and procedures that properly represent import and export processes. * Receive, review, and process high-volume and/or complex import and export transactions for clients ...

DSV A/S

Freight Forwarder - Air Import

Nashville, TN · On-site

$19 - $25/hr

Establish detailed profiles and procedures that properly represent import and export processes. * Receive, review, and process high-volume and/or complex import and export transactions for clients ...

DSV A/S

Freight Forwarder, Ocean Import

Itasca, IL · On-site

$20.50 - $26.75/hr

Establish detailed profiles and procedures that properly represent import and export processes. * Receive, review, and process high-volume and/or complex import and export transactions for clients ...

Hellmann

Seafreight Import Coordinator

Norridge, IL

$28.85 - $32/hr

The Seafreight Import Coordinator coordinates product shipments ensuring that service commitments ... The requirements listed below are representative of the knowledge, skill, and/or ability required.

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Import Representative information

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$24.5K

$44.2K

$77K

How much do import representative jobs pay per year?

As of Jul 21, 2026, the average yearly pay for import representative in the United States is $44,219.00, according to ZipRecruiter salary data. Most workers in this role earn between $37,500.00 and $43,000.00 per year, depending on experience, location, and employer.

What are some common challenges faced by Import Representatives when managing international shipments?

Import Representatives often encounter challenges such as navigating complex customs regulations, handling unexpected shipping delays, and coordinating with multiple international vendors. Staying updated on changing import laws and documentation requirements is crucial to avoid costly mistakes or shipment holds. Effective communication and problem-solving skills are essential, as the role frequently requires quick responses to issues that can arise at any point in the supply chain.

How much do CBP import specialists make?

CBP import specialists typically earn between $50,000 and $80,000 annually, depending on experience, location, and level of responsibility. They often require knowledge of customs regulations and may need certifications such as the Customs Broker license or related training.

How much do import-export agents make?

Import representatives typically earn between $40,000 and $70,000 annually, depending on experience, location, and the complexity of shipments handled. Salaries can increase with specialized knowledge of customs regulations, logistics software, and language skills.

What is the difference between Import Representative vs Export Coordinator?

AspectImport RepresentativeExport Coordinator
Required CredentialsHigh school diploma or equivalent; some roles may require import/export certificationsSimilar credentials; certifications like FMC or export compliance training are common
Work EnvironmentOffice-based, interacting with customs, freight forwarders, and clientsOffice-based, coordinating shipments with international partners and customs
Employer & Industry UsageLogistics, shipping, import/export companiesLogistics, shipping, international trade firms
Search & Comparison IntentPeople comparing import roles with export rolesPeople interested in export roles similar to import positions

While both roles involve international trade and require knowledge of customs procedures, the Import Representative focuses on managing incoming shipments and compliance, whereas the Export Coordinator handles outgoing shipments and export documentation. Both positions often require similar certifications and work environments, but their primary responsibilities differ based on the direction of trade.

Is there a demand for customs brokers?

There is consistent demand for customs brokers, including import representatives, due to the ongoing need for expertise in customs regulations, tariffs, and import procedures. Companies involved in international trade rely on these professionals to ensure compliance and smooth clearance processes, making it a stable career field with opportunities for growth and specialization.

What are the key skills and qualifications needed to thrive as an Import Representative, and why are they important?

To thrive as an Import Representative, you need a solid understanding of international trade regulations, customs procedures, and logistics, typically supported by relevant coursework or experience in supply chain management. Familiarity with import/export software, ERP systems, and compliance documentation is often necessary. Strong attention to detail, problem-solving abilities, and effective communication skills help you navigate complex regulations and coordinate with stakeholders. These skills are crucial to ensure timely, compliant, and cost-effective movement of goods across borders.

How do I become an import agent?

To become an import agent, you typically need a high school diploma or equivalent, knowledge of international trade regulations, and strong negotiation skills. Gaining experience in logistics, customs procedures, or supply chain management can be beneficial, and some roles may require industry-specific certifications or licenses. Building relationships with suppliers and freight companies is also important for success in this field.

What does an Import Representative do?

An Import Representative is responsible for managing and coordinating the process of bringing goods and products into a country. Their duties typically include handling documentation, ensuring compliance with customs regulations, liaising with freight forwarders and suppliers, and resolving any issues related to shipments. They play a crucial role in ensuring that imported goods arrive on time and meet all legal and quality requirements. This position often requires strong organizational skills, attention to detail, and knowledge of international trade laws.
More about Import Representative jobs
What job categories do people searching Import Representative jobs look for? The top searched job categories for Import Representative jobs are:
Import Representative jobs near you
Infographic showing various Import Representative job openings in the United States as of July 2026, with employment types broken down into 91% Full Time, 4% Part Time, 3% Contract, 1% Nights, and 1% Summer. Highlights an 87% Physical, 5% Hybrid, and 8% Remote job distribution, with an average salary of $44,219 per year, or $21.3 per hour.
Import Account Representative

Import Account Representative

Fracht USA

Houston, TX • On-site

Full-time

Posted 18 days ago

Job description

POSITION OVERVIEW

The Import Account Representative is responsible for supporting Import Key Accounts functions. This role serves as the first point of contact between Fracht and its customers; responsible for communication and delivering daily updates to meet customer needs. Ensure customer satisfaction, work efficiently, professionally, and maximize profits by minimizing potential for error and upselling other services.

KNOWLEDGE SKILLS REQURED

Integrity

Adhere to Fracht’s Core Values and Vision. Ability to operate in an open and honest manner and achieve a trusting and reliable relationship with team members, customers, and vendors. Ability to accept mistakes and learn from them without apportioning blame.

Flexibility

Learn and keep up to date with new developments, procedures, and regulations. Work efficiently in an environment with multiple shifting priorities.

Communication

Effectively listen and communicate clearly with team members, customers, and vendors. Ability to interpret and disseminate information promptly.

Problem Solving Measure effectiveness in understanding problems and making timely practical decisions. Ability to work well in groups and/or individually to develop alternative solutions.

Accountability

Justify responsible actions and decisions to management. Be a reliable team player who can make accurate decisions with sense of urgency.

DUTIES AND RESPONSIBILITIES

  • Responsible for tracking and tracing customer accounts.
  • Responsible for all billing accounts and ensure accuracy.
  • Dispatch all shipments and ensure final delivery is made
  • File AMS in a timely manner and send ISF to broker if not clearing customs.
  • Responsible for tracking customer shipments and providing updates.
  • Communicates daily with customers in a timely manner via phone and email.
  • Responsible for problem resolution and conflicts for customers and vendors.
  • Performs other related duties as assigned by management.

EDUCATION AND/OR WORK EXPERIENCE REQUIRED

  • Successful completion of high school, or equivalent, plus additional job-related coursework or specialized training.
  • Excellent written and verbal communication skills.
  • Proficient in Microsoft Office Products and Cargo Wise software(s) programs or similar.
  • Strong organizational skills with the ability to multitask and prioritize

PHYSICAL REQUIREMENTS


  • Ability to safely and successfully perform the essential job functions consistent with the ADA, FMLA and other federal, state, and local standards, including meeting qualitative and/or quantitative productivity standards.
  • Ability to maintain regular, punctual attendance consistent with the ADA, FMLA and other federal, state, and local standards.
  • Must be able to lift and carry up to 20 lbs.
  • Prolonged periods of sitting at a desk and working on a computer.
  • Must be able to talk, listen and speak clearly on telephone.

Diversity and Inclusion

We believe in creating an inclusive environment where everyone feels empowered and supported. We encourage individuals of all backgrounds, identities, and abilities to apply. We are committed to diversity and are proud to be an equal opportunity employer.

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