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Implementations Manager Jobs in Ridgewood, NJ (NOW HIRING)

Mandrel, Inc

Implementation Manager

New York, NY · On-site

$120K - $180K/yr

About The Role Mandrel is hiring an Implementation Manager based in New York to own customer ... Own end-to-end implementations for 10-15 customers concurrently, dedicating 100% of your time to ...

Atominvest

Implementation Manager

New York, NY · On-site

You will lead complex, multi-stakeholder implementations from first workshop to go-live, designing ... Proactively manage risks and customer health * Partner with Product to manage change and ...

Multitude Insights

Implementation Manager

New York, NY · On-site +1

Lead End-to-End Implementations * Own the onboarding and implementation process from kickoff through go-live and stabilization. * Manage project timelines, milestones, stakeholder communication, and ...

Moab

Implementation Manager

New York, NY · On-site +1

$120K - $160K/yr

You'll manage implementations in varying phases concurrently. * You'll create training and implementation plans for customers including what sessions are virtual and in-person and align with the ...

Courier Health

Implementation Manager

New York, NY

A track record of independently owning complex, multi-phase enterprise implementations involving ... Excellent project management skills - you keep competing priorities moving across a portfolio of ...

Atominvest

Implementation Manager

New York, NY · Remote

You will lead complex, multi-stakeholder implementations from first workshop to go-live, designing ... Proactively manage risks and customer health * Partner with Product to manage change and ...

Dealpath

Implementation Manager

New York, NY · On-site

$117K - $127K/yr

Efficiently manage 6-8 implementations, ensuring customers are setup with product and industry best practices * Improve existing implementation processes to increase speed, efficiency and customer ...

Avoca AI

Implementation Manager

New York, NY · On-site

$130K - $180K/yr

Lead end-to-end implementations, owning project management, stakeholder communication, and client accountability from kickoff through go-live. * Gather and document client business requirements and ...

intenseye

Implementation Manager

New York, NY

$95K - $100K/yr

You will coordinate all project activities, manage timelines, and bring together necessary resources to support successful implementations. In this hands-on role, you will engage with technical ...

intenseye

Implementation Manager

New York, NY · On-site

$95K - $100K/yr

You will coordinate all project activities, manage timelines, and bring together necessary resources to support successful implementations. In this hands-on role, you will engage with technical ...

PatientPoint

Implementation Manager

New York, NY · On-site

$65K - $110K/yr

Serve as the central liaison for new customer implementations, managing timelines, adherence to standards and owning all communications throughout the installation journey to ensure a seamless ...

Courier Health

Implementation Manager

New York, NY · On-site

A track record of independently owning complex, multi-phase enterprise implementations involving ... Excellent project management skills - you keep competing priorities moving across a portfolio of ...

Bravia Services

Be Seen First

Platform Implementation Manager

New York, NY · Remote

$38 - $42/hr

Title: Platform Implementation Manager Location: Remote - USA Duration: 6 Months (Contract ... Drive merchant onboardings & implementations with clear, concise communication. * Deliver strong ...

PatientPoint

Implementation Manager

Manhattan, NY · On-site

$65K - $110K/yr

Serve as the central liaison for new customer implementations, managing timelines , adherence to standards and owning all communications throughout the installation journey to ensure a seamless ...

Conduit Health

Implementation Manager

New York, NY · On-site

$100K - $140K/yr

Lead payor implementations and launches, coordinating the eligibility, credentialing, billing, and ... Proven project management: you can point to an initiative you took from 0 to 1 and explain exactly ...

Profound

Implementation Manager

New York, NY · On-site

$115K - $140K/yr

As an Implementation Manager, you'll own onboarding and enablement execution for our Scaled and Mid ... of implementations and adapting the playbook when customer circumstances require a different ...

PatientPoint

Implementation Manager

Manhattan, NY · On-site

$65K - $110K/yr

Serve as the central liaison for new customer implementations, managing timelines, adherence to standards, and owning all communications throughout the installation journey to ensure a seamless ...

Prelim

Project Manager, Implementations

New York, NY · Remote

$130K - $140K/yr

Manage multiple concurrent bank implementations with overlapping timelines, tracking dependencies and risks while driving projects to on-time completion * Lead client calls and build trusted ...

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All JobsImplementations JobsImplementations Manager JobsImplementations Manager Jobs in Ridgewood, NJ

Implementations Manager information

See Ridgewood, NJ salary details

$39.5K

$104.7K

$170K

How much do implementations manager jobs pay per year?

As of Sep 1, 2026, the average yearly pay for implementations manager in Ridgewood, NJ is $104,738.00, according to ZipRecruiter salary data. Most workers in this role earn between $76,400.00 and $122,400.00 per year, depending on experience, location, and employer.

What is an implementations manager?

Implementations Managers are professionals responsible for overseeing the onboarding and integration of new products, services, or systems within an organization or for clients. They coordinate with various departments, manage project timelines, and ensure that the implementation process runs smoothly from start to finish. Their role often involves communicating with stakeholders, troubleshooting issues, and ensuring that solutions meet client or organizational needs. Implementations Managers play a key role in client satisfaction and organizational efficiency by ensuring successful project rollouts.

What are the key skills and qualifications needed to thrive as an implementations manager, and why are they important?

To thrive as an Implementations Manager, you need strong project management skills, experience in process improvement, and a background in business or IT, often supported by a relevant bachelor's degree. Familiarity with project management tools like Asana or Jira, and certifications such as PMP or Six Sigma, are typically valuable. Exceptional communication, problem-solving, and stakeholder management abilities help you stand out in this client-facing role. These skills ensure successful project delivery, effective team coordination, and high client satisfaction during complex implementation processes.

What are some common challenges faced by an implementations manager when onboarding new clients, and how can they be addressed?

Implementations Managers often encounter challenges such as aligning client expectations with technical capabilities, coordinating cross-functional teams, and managing tight timelines. To address these, clear communication with clients and internal teams is essential, along with detailed project planning and proactive risk management. Building strong relationships with stakeholders and maintaining flexibility can help resolve issues quickly and ensure a smooth onboarding process.

What is the difference between Implementations Manager vs Project Coordinator?

AspectImplementations ManagerProject Coordinator
CredentialsTypically requires experience in project management, certifications like PMP, and industry-specific knowledgeOften requires a bachelor's degree, with some roles preferring project management or related certifications
Work EnvironmentLeads implementation projects, manages teams, and interacts with clients and stakeholdersSupports project teams, coordinates schedules, and assists in project planning
Employer & Industry UsageCommon in IT, software, and technology sectors for client implementationsUsed across various industries for supporting project execution

The Implementations Manager focuses on leading and executing client implementations, managing teams, and ensuring project success. In contrast, the Project Coordinator provides support, coordinates tasks, and assists in project planning. While both roles require organizational skills, the Implementations Manager has a more strategic and leadership-oriented scope.

What are popular job titles related to Implementations Manager jobs in Ridgewood, NJ?

For Implementations Manager jobs in Ridgewood, NJ, the most frequently searched job titles are:

What job categories do people searching Implementations Manager jobs in Ridgewood, NJ look for?

The top searched job categories for Implementations Manager jobs in Ridgewood, NJ are:

What cities near Ridgewood, NJ are hiring for Implementations Manager jobs?

Cities near Ridgewood, NJ with the most Implementations Manager job openings:

Implementations Manager jobs near you

Implementation Manager

Mandrel, Inc

New York, NY • On-site

$120K - $180K/yr

Full-time

Medical, Dental, Vision, PTO

Re-posted 19 days ago

Job description

About The Company
Mandrel is building the AI-native ERP for physical goods. Today, our wedge is simple and painful: true, auditable gross margin by SKU and channel, tied to real supply-chain source of truth documents.
Founded in 2023, Mandrel has raised over $12 million from Lux Capital, Construct Capital, Zigg Capital, Asymmetric Capital, WndrCo, and Clocktower Ventures. The team is headquartered in New York and brings deep expertise in finance and AI.
About The Role
Mandrel is hiring an Implementation Manager based in New York to own customer onboarding and drive time-to-value for our customers post-sale. This role sits at the intersection of customer success, product, and engineering and is critical to ensuring customers are successfully live on Mandrel's platform and realizing value quickly and reliably.
This is an ideal role for someone who thrives in early-stage environments, enjoys ambiguity, and wants to help define and scale a best-in-class implementation function from the ground up.
What You'll Do
  • Own end-to-end implementations for 10-15 customers concurrently, dedicating 100% of your time to driving successful, on-time go-lives
  • Develop a deep understanding of each customer's business, systems, and data flows to optimize implementation plans and accelerate time-to-value
  • Lead implementation projects from kickoff through go-live, including requirements gathering, system configuration, integrations, testing, and launch
  • Map customer tech stacks (ERP, accounting systems, commerce platforms, EDIs, WMS, IMS, BI tools) and guide customers through technical setup and integration workflows
  • Map processes, vendors, document flows associated with client Accounting and Finance workflows
  • Serve as the primary point of contact for customers during implementation, setting expectations, driving accountability, and maintaining momentum
  • Advocate for customers internally by clearly articulating needs, risks, and tradeoffs to product and engineering teams
  • Confidently push back on unreasonable or out-of-scope requests while maintaining trust and alignment with customer stakeholders
  • Identify patterns across implementations and build the playbook for a repeatable, scalable implementation process as Mandrel grows
  • Partner closely with sales, solutions, product, and engineering to ensure smooth handoffs and tight feedback loops

Who You Are
  • Strong communicator: Communicates clearly and concisely, tailoring messaging to executives, operators, and technical stakeholders alike
  • Collaborative: Leans into tough conversations with empathy and respect; takes ownership and follows through; helps teammates beyond formal scope
  • Implementation fundamentals: Experienced in onboarding customers onto complex SaaS platforms, including project management, integrations, and go-live execution
  • Customer EQ: Genuinely curious about customers' businesses and challenges; skilled at asking probing questions and earning trust
  • Technical fluency: Comfortable with technical concepts and integration methodologies; able to explain how Mandrel works as an accounting system in relation to other tools
  • Problem solver: Identifies root causes, breaks down complex issues, and gathers the right information to drive resolution
  • Strong prioritization: Effectively balances urgency and impact across multiple concurrent implementations
  • Comfortable with ambiguity: Thrives in open-ended environments, creates structure where none exists, and adapts quickly as priorities shift

Experience & Requirements
  • 4-8 years of experience in Implementation, Professional Services, Product, Accounting, or Consulting roles, ideally at early-stage startups or high-growth SaaS companies
  • Experience managing multiple concurrent technical implementations with external customers
  • Ability to operate fluently in both business and technical contexts, engaging with executives as well as system admins and technical teams
  • Familiarity with ERP, accounting, inventory, or supply-chain systems and how they integrate in a broader technology stack
  • Strong project management skills with a track record of delivering complex projects on time

Bonus Points
  • Experience implementing or working alongside systems like NetSuite, Fulfil.io, Cin7, Brightpearl, Odoo, or similar ERPs/IMS tools
  • Background in finance, accounting, or operations-focused software
  • Experience building or scaling implementation processes or playbooks

Why Join Us
  • Massive impact: Own one of the most critical moments in the customer lifecycle and directly influence customer success and retention
  • Build from zero: Help define how implementations work at Mandrel and create the foundation for a scalable function
  • Growth opportunity: Significant exposure to Product, Engineering, and Go-to-Market teams with a clear path to leadership as the team scales
  • High-caliber team: Work alongside thoughtful, driven teammates in a collaborative, in-person NYC environment

Perks & Benefits
  • Competitive base salary, commission, and equity
  • Unlimited vacation (with at least 15 days strongly encouraged)
  • 100% coverage for healthcare (Medical, Dental, Vision)
  • Relocation assistance to NYC

Apply