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Implementations Manager Jobs in Apex, NC (NOW HIRING)

Johnson Controls

Implementation Specialist

Raleigh, NC · On-site

$60K - $80K/yr

... managing projects and coordinating cross-functional teams. • Experience with SaaS implementations or customer onboarding projects. • Demonstrated experience with software or system configuration ...

Infojini Inc

Project Manager

Raleigh, NC · Remote

Serve as a liaison, implementation manager and advisor between SHP and SAS on a large SAS program focused on developing a robust data warehouse, reporting and advanced analytics capabilities. Through ...

Infojini Inc

Project Manager

Raleigh, NC · Remote

We offer an excellent compensation package Serve as a liaison, implementation manager and advisor between SHP and SAS on a large SAS program focused on developing a robust data warehouse, reporting ...

Pwc

SAP Program Manager- Senior Associate

Raleigh, NC · On-site

$77K - $202K/yr

Responsibilities - Overseeing and managing large-scale SAP implementation projects to align with strategic objectives - Collaborating with business leaders, project managers, and technical teams to ...

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Implementations Manager information

See Apex, NC salary details

$29.7K

$78.9K

$128K

How much do implementations manager jobs pay per year?

As of Aug 23, 2026, the average yearly pay for implementations manager in Apex, NC is $78,877.00, according to ZipRecruiter salary data. Most workers in this role earn between $57,500.00 and $92,200.00 per year, depending on experience, location, and employer.

What is an implementations manager?

Implementations Managers are professionals responsible for overseeing the onboarding and integration of new products, services, or systems within an organization or for clients. They coordinate with various departments, manage project timelines, and ensure that the implementation process runs smoothly from start to finish. Their role often involves communicating with stakeholders, troubleshooting issues, and ensuring that solutions meet client or organizational needs. Implementations Managers play a key role in client satisfaction and organizational efficiency by ensuring successful project rollouts.

What are the key skills and qualifications needed to thrive as an implementations manager, and why are they important?

To thrive as an Implementations Manager, you need strong project management skills, experience in process improvement, and a background in business or IT, often supported by a relevant bachelor's degree. Familiarity with project management tools like Asana or Jira, and certifications such as PMP or Six Sigma, are typically valuable. Exceptional communication, problem-solving, and stakeholder management abilities help you stand out in this client-facing role. These skills ensure successful project delivery, effective team coordination, and high client satisfaction during complex implementation processes.

What are some common challenges faced by an implementations manager when onboarding new clients, and how can they be addressed?

Implementations Managers often encounter challenges such as aligning client expectations with technical capabilities, coordinating cross-functional teams, and managing tight timelines. To address these, clear communication with clients and internal teams is essential, along with detailed project planning and proactive risk management. Building strong relationships with stakeholders and maintaining flexibility can help resolve issues quickly and ensure a smooth onboarding process.

What is the difference between Implementations Manager vs Project Coordinator?

AspectImplementations ManagerProject Coordinator
CredentialsTypically requires experience in project management, certifications like PMP, and industry-specific knowledgeOften requires a bachelor's degree, with some roles preferring project management or related certifications
Work EnvironmentLeads implementation projects, manages teams, and interacts with clients and stakeholdersSupports project teams, coordinates schedules, and assists in project planning
Employer & Industry UsageCommon in IT, software, and technology sectors for client implementationsUsed across various industries for supporting project execution

The Implementations Manager focuses on leading and executing client implementations, managing teams, and ensuring project success. In contrast, the Project Coordinator provides support, coordinates tasks, and assists in project planning. While both roles require organizational skills, the Implementations Manager has a more strategic and leadership-oriented scope.

What are popular job titles related to Implementations Manager jobs in Apex, NC?

For Implementations Manager jobs in Apex, NC, the most frequently searched job titles are:

What job categories do people searching Implementations Manager jobs in Apex, NC look for?

The top searched job categories for Implementations Manager jobs in Apex, NC are:

What cities near Apex, NC are hiring for Implementations Manager jobs?

Cities near Apex, NC with the most Implementations Manager job openings:

Implementations Manager jobs near you
Infographic showing various Implementations Manager job openings in Apex, NC as of August 2026, with employment types broken down into 81% Full Time, 16% Part Time, and 3% Contract. Highlights an 81% Physical, 2% Hybrid, and 17% Remote job distribution, with an average salary of $78,877 per year, or $37.9 per hour.

Implementation Specialist

Johnson Controls

Raleigh, NC • On-site

$60K - $80K/yr

Full-time

Medical, Dental, Vision, Retirement, PTO

Posted 20 days ago

Johnson Controls rating

8.0

Company rating: 8.0 out of 10

Based on 412 frontline employees who took The Breakroom Quiz

137th of 544 rated manufacturers

Job description

Build your best future with the Johnson Controls team!
Who we are:
Johnson Controls is global leader in smart, healthy, and sustainable buildings. Our mission is to reimagine the performance of buildings to serve people, places, and the planet. Join a winning team that enables you to build your best future! Our teams are uniquely positioned to support a multitude of industries across the globe. You will have the opportunity to develop yourself through meaningful work projects and learning opportunities. We strive to provide our employees with an experience focused on supporting their physical, financial, and emotional wellbeing. Become a member of the Johnson Controls family and thrive in an empowering company culture where your voice and ideas will be heard - your next great opportunity is just a few clicks away!
What We Offer:
  • Competitive salary
  • Paid vacation/holidays/sick time
  • Comprehensive benefits package including 401K, medical, dental, and vision care.
  • On-the-job/cross-training opportunities
  • Encouraging and collaborative team environment
  • Dedication to safety through our Zero Harm policy

What you will do:
This role combines project management, customer success, and technology implementation. You will lead customer projects from kickoff through completion, ensuring they are delivered on time, within budget, and aligned with business goals. Acting as the primary liaison between customers and technical teams, you will gather requirements, manage project documentation, communicate project status, and drive customer satisfaction. Success in this role requires strong communication, business analysis, problem-solving, and relationship-building skills, along with a passion for helping customers achieve their objectives and adopt technology solutions effectively.
How you will do it:
  • Build and maintain strong relationships with customer project teams and executive sponsors.
  • Define project scope, objectives, deliverables, timelines, and success criteria in collaboration with stakeholders.
  • Facilitate project kick-off meetings to gather and document customer business requirements and desired outcomes.
  • Lead all phases of project delivery, ensuring projects are completed on time, within budget, and aligned to customer expectations.
  • Monitor project progress, identify risks, and implement mitigation plans as needed.
  • Serve as the primary point of contact between customers and internal field engineering teams.
  • Follow established project management methodologies, standards, and reporting processes.
  • Provide regular project updates to leadership and key stakeholders.
  • Gather, analyze, and document business requirements and customer needs.
  • Translate customer requirements into actionable project deliverables.
  • Evaluate information from multiple stakeholders and reconcile competing priorities.
  • Identify opportunities to improve customer outcomes and adoption of solutions.
  • Support implementation and expansion of OpenBlue Employee software within customer organizations.
  • Configure customer-facing surveys and platform settings to meet business requirements.
  • Train users and stakeholders on system capabilities, processes, and best practices.
  • Create and maintain professional floor plan images using AutoCAD.
  • Develop and maintain key project documentation, including:
    o Project plans
    o Meeting agendas and minutes
    o Status and highlight reports
    o Risk and exception reports

What we look for:
Required
• Passion for delivering exceptional customer experiences and driving customer success.
• Experience managing projects and coordinating cross-functional teams.
• Experience with SaaS implementations or customer onboarding projects.
• Demonstrated experience with software or system configuration.
• Strong business analysis and requirements gathering skills.
• Excellent written, verbal, presentation, and organizational skills.
• Ability to communicate effectively with both technical and non-technical audiences.
• Proven conflict resolution and stakeholder management capabilities.
• Ability to learn new technologies quickly through both formal instruction and self-directed learning.
• Experience training and supporting adult learners.
• Willingness to travel occasionally (less than 10%).
Preferred
• Bachelor's degree or equivalent work experience.
• 3+ years of project management experience.
• AutoCAD experience
SALARY RANGE: $60,000 - $80,000 (Salary to be determined by the education, experience, knowledge, skills, and abilities of the applicant, internal equity, and alignment with market data.) This position includes a competitive benefits package. The posted salary range reflects the target compensation for this role. However, we recognize that exceptional candidates may bring unique skills and experiences that exceed the typical profile. If you believe your background warrants consideration beyond the stated range, we encourage you to apply. To support an efficient and fair hiring process, we may use technology assisted tools, including artificial intelligence (AI), to help identify and evaluate candidates. All hiring decisions are ultimately made by human reviewers. For details, please visit the About Us tab on the Johnson Controls Careers site at https://jobs.johnsoncontrols.com/about-us
Johnson Controls International plc. is an equal employment opportunity and affirmative action employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, age, protected veteran status, genetic information, sexual orientation, gender identity, status as a qualified individual with a disability or any other characteristic protected by law. To view more information about your equal opportunity and non-discrimination rights as a candidate, visit EEO is the Law. If you are an individual with a disability and you require an accommodation during the application process, please visit here.

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About Johnson Controls

Sourced by ZipRecruiter

Johnson Controls is a world leader in smart buildings, creating safe, healthy and sustainable spaces. For nearly 140 years, we’ve made buildings better and now we’re transforming them again with our award-winning digital technologies and services. We’re using artificial intelligence and data driven solutions to give you deeper insight into your building’s health, sustainability and performance. It’s changing the way we design, operate and maintain indoor environments and driving to a new era of autonomous buildings. We deliver the blueprint of the future for industries such as healthcare, schools, data centers, airports, stadiums, hotels, manufacturing and beyond through OpenBlue, our comprehensive suite of connected solutions. Johnson Controls offers the world’s largest portfolio of building technology, software and services. Supported by a team of more than 100,000 dedicated employees working across 150 countries, we’re helping customers achieve their sustainability goals and power their mission.

Industry

Machinery manufacturing, water transportation, public safety statistics centers and offices and manufacturing

Company size

10,000+ Employees

Headquarters location

Milwaukee, WI, US

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