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Implementations Manager Jobs in Quebec (NOW HIRING)

Harris

Work on modern EHR implementations that directly impact patient outcomes * High-visibility role ... Manage project issues and escalations, ensuring timely resolution * Collaborate with cross ...

Harris

Work on modern EHR implementations that directly impact patient outcomes * High-visibility role ... Manage project issues and escalations, ensuring timely resolution * Collaborate with cross ...

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Implementations Manager information

What are some common challenges faced by an Implementations Manager when onboarding new clients, and how can they be addressed?

Implementations Managers often encounter challenges such as aligning client expectations with technical capabilities, coordinating cross-functional teams, and managing tight timelines. To address these, clear communication with clients and internal teams is essential, along with detailed project planning and proactive risk management. Building strong relationships with stakeholders and maintaining flexibility can help resolve issues quickly and ensure a smooth onboarding process.

What are Implementations Managers?

Implementations Managers are professionals responsible for overseeing the onboarding and integration of new products, services, or systems within an organization or for clients. They coordinate with various departments, manage project timelines, and ensure that the implementation process runs smoothly from start to finish. Their role often involves communicating with stakeholders, troubleshooting issues, and ensuring that solutions meet client or organizational needs. Implementations Managers play a key role in client satisfaction and organizational efficiency by ensuring successful project rollouts.

What are the key skills and qualifications needed to thrive as an Implementations Manager, and why are they important?

To thrive as an Implementations Manager, you need strong project management skills, experience in process improvement, and a background in business or IT, often supported by a relevant bachelor's degree. Familiarity with project management tools like Asana or Jira, and certifications such as PMP or Six Sigma, are typically valuable. Exceptional communication, problem-solving, and stakeholder management abilities help you stand out in this client-facing role. These skills ensure successful project delivery, effective team coordination, and high client satisfaction during complex implementation processes.

What is the difference between Implementations Manager vs Project Coordinator?

AspectImplementations ManagerProject Coordinator
CredentialsTypically requires experience in project management, certifications like PMP, and industry-specific knowledgeOften requires a bachelor's degree, with some roles preferring project management or related certifications
Work EnvironmentLeads implementation projects, manages teams, and interacts with clients and stakeholdersSupports project teams, coordinates schedules, and assists in project planning
Employer & Industry UsageCommon in IT, software, and technology sectors for client implementationsUsed across various industries for supporting project execution

The Implementations Manager focuses on leading and executing client implementations, managing teams, and ensuring project success. In contrast, the Project Coordinator provides support, coordinates tasks, and assists in project planning. While both roles require organizational skills, the Implementations Manager has a more strategic and leadership-oriented scope.

What job categories do people searching Implementations Manager jobs in Quebec look for? The top searched job categories for Implementations Manager jobs in Quebec are:
Implementations Manager jobs near you
Infographic showing various Implementations Manager job openings in Quebec as of July 2026, with employment types broken down into 94% Full Time, 3% Part Time, and 3% Contract. Highlights an 78% Physical, 5% Hybrid, and 17% Remote job distribution.

Senior Implementation Coordinator, Group Business Insurance

Desjardins Group

Levis, QC • On-site, Remote

Full-time

Medical, Retirement, PTO

Posted 7 days ago

New

Job description

As a Senior Implementation Coordinator, you will lead the onboarding of major and complex Group Business Insurance clients for Desjardins, playing a strategic role in ensuring successful implementation and long-term client satisfaction. You will manage high-value, large market cases that require advanced coordination, precision, and collaboration across multiple teams. This role involves working closely with Account Executives and attending strategic meetings with the Regional Vice President (RVP) to align implementation plans with business goals. You will be responsible for navigating complex requirements, customizing solutions, and ensuring all aspects of the onboarding process are executed flawlessly. More specifically, you will be required to:

  • Serve as the lead point of contact for clients during the onboarding of large and complex group business insurance plans for Desjardins.
  • Manage end-to-end implementation for high-value clients, ensuring strategic alignment and operational excellence.
  • Collaborate with Account Executives, internal departments, and senior leadership, including the RVP, to support business development and client retention.
  • Attend strategic meetings to represent implementation interests and contribute to planning and decision-making.
  • Analyze complex client requirements and develop tailored solutions that meet both client needs and Desjardins standards.
  • Coordinate cross-functional teams and ensure timely execution of all implementation steps.
  • Travel across Canada on short notice to support client onboarding, relationship-building, and strategic initiatives.


What we offer*

  • Competitive salary and annual bonus
  • 4 weeks of flexible vacation starting in the first year
  • Defined benefit pension plan that provides predictable, stable income throughout retirement
  • Group insurance including telemedicine.
  • Reimbursement of health and wellness expenses and telework equipment

* Advantages apply based on eligibility criteria.
What you bring to the table

  • Bachelor's degree in business administration or in a related field
  • A minimum of two years of relevant experience in a similar role
  • Please note that other combinations of qualifications and relevant experience may be considered
  • Knowledge of French is required for positions in Quebec
  • Advanced knowledge of English due to the nature of the duties or work tools or because the position involves interactions with English-speaking partners, members and/or clients
  • Proven experience managing complex projects and working with senior stakeholders.
  • Advanced intermediate knowledge of group business insurance products and services.
  • Available for travel anywhere in Canada at a few days notice
Business insight, Communicates effectively, Drive results, Interpersonal Savvy, Plans and aligns

Trade Union (If applicable)

At Desjardins, we believe in equity, diversity and inclusion. We're committed to welcoming, respecting and valuing people for who they are as individuals, learning from their differences, embracing their uniqueness, and providing a positive workplace for all. At Desjardins, we have zero tolerance for discrimination of any kind. We believe our teams should reflect the diversity of the members, clients and communities we serve.

If there's something we can do to help make the recruitment process or the job you're applying for more accessible, let us know. We can provide accommodations at any stage in the recruitment process. Just ask!

Job Family

Member/client sales and service (FG)

Unposting Date

2026-07-22

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