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Implementation Representative Jobs in Dallas, TX

SCP Health

Implementation Program Director

Dallas, TX · On-site +1

... implementation. * Identify potential risks and develop mitigation strategies to ensure seamless ... Remote Pay Range: 110,591.00 - 163,704.00 USD annually This range represents the anticipated base ...

Socket.dev

Sales Ops & Implementation Manager

Irving, TX · On-site

$100 - $125/hr

... sales rep performance, and pipeline/funnel tracking. Lead Management & Sales Enablement: Owns and ... Implementation & Launch Project Management: Serves as project manager for new client and wallet ...

New

Imperial Trading

Business Development Rep

Dallas, TX · Remote

As a Business Development Rep, you will be responsible for identifying and pursuing new business ... You will work closely with the sales and marketing teams to develop and implement effective ...

Imperial Trading

Business Development Rep

Plano, TX · Remote

As a Business Development Rep, you will be responsible for identifying and pursuing new business ... You will work closely with the sales and marketing teams to develop and implement effective ...

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All JobsImplementation Representative JobsImplementation Representative Jobs in Dallas, TX

Implementation Representative information

See Dallas, TX salary details

$24.2K

$43.7K

$76.2K

How much do implementation representative jobs pay per year?

As of Sep 9, 2026, the average yearly pay for implementation representative in Dallas, TX is $43,743.00, according to ZipRecruiter salary data. Most workers in this role earn between $37,100.00 and $42,500.00 per year, depending on experience, location, and employer.

What is an implementation representative?

Implementation Representatives are professionals who manage the process of introducing and integrating new products, services, or systems into a client’s environment. They work closely with clients to understand their needs, configure solutions, and ensure a smooth transition from sales to full product usage. Their responsibilities often include training users, troubleshooting issues, and acting as a liaison between the client and the company’s technical teams. Strong communication, project management, and problem-solving skills are essential for this role.

What are the key skills and qualifications needed to thrive as an implementation representative?

To thrive as an Implementation Representative, you need a strong understanding of project management principles, client onboarding processes, and often a bachelor's degree in business or a related field. Familiarity with CRM software, workflow management tools, and sometimes specific certifications like PMP or Six Sigma is highly valued. Excellent communication, problem-solving abilities, and organizational skills help build client trust and ensure smooth project delivery. These skills are crucial for successfully guiding clients through implementation, ensuring satisfaction, and driving long-term success for both the client and company.

What are some common challenges implementation representatives face during client onboarding, and how can they overcome them?

Implementation Representatives often encounter challenges such as managing client expectations, addressing unique technical requirements, and ensuring seamless communication between internal teams and clients. To overcome these, it's important to establish clear timelines, maintain proactive and transparent communication, and leverage project management tools to track progress. Building strong relationships with both clients and cross-functional teams helps ensure issues are identified early and solutions are implemented efficiently.

What is the difference between Implementation Representative vs Customer Support Specialist?

AspectImplementation RepresentativeCustomer Support Specialist
Required CredentialsTypically requires technical certifications or industry-specific trainingOften requires customer service or communication certifications
Work EnvironmentPrimarily on-site or client-facing, involved in onboarding and setupMostly call centers or online support, focused on troubleshooting
Employer & Industry UsageUsed in tech, software, and service industries during product deploymentCommon across various industries for ongoing customer assistance
Search & Comparison IntentPeople compare roles related to product implementation and deploymentPeople compare roles focused on customer service and issue resolution

The Implementation Representative and Customer Support Specialist roles differ mainly in their focus and responsibilities. Implementation Representatives handle onboarding, technical setup, and deployment of products, often requiring technical certifications. Customer Support Specialists focus on troubleshooting, answering questions, and maintaining customer satisfaction. While both roles involve client interaction, their work environments and skill requirements vary significantly.

What cities near Dallas, TX are hiring for Implementation Representative jobs?

Cities near Dallas, TX with the most Implementation Representative job openings:

Implementation Representative jobs near you
Infographic showing various Implementation Representative job openings in Dallas, TX as of June 2026, with employment types broken down into 86% Full Time, 11% Part Time, and 3% Contract. Highlights an 91% Physical, 3% Hybrid, and 6% Remote job distribution, with an average salary of $43,743 per year, or $21 per hour.

Implementation Program Director

Dallas, TX • On-site, Remote

SCP Health
Hospitals • 5 - 10K employees
Learn more about SCP Healthexternal

Full-time

Medical, Dental, Vision, Retirement, PTO

Posted 13 days ago

Key responsibilities

  • Design, develop, and lead the end-to-end process of onboarding new and converting providers, ensuring all requirements are met within established timeframes.

  • Coordinate effectively with internal teams and external stakeholders to align program goals and deliverables.

  • Develop and manage program objectives, project plans, including timelines, milestones, and resource allocation to ensure successful implementation.

SCP Health rating

8.8

Company rating: 8.8 out of 10

Based on 16 frontline employees who took The Breakroom Quiz

Job description

At SCP Health, what you do matters

As part of the SCP Health team, you have an opportunity to make a difference. At our core, we work to bring hospitals and healers together in the pursuit of clinical effectiveness. With a portfolio of over 8 million patients, 7500 providers, 30 states, and 400 healthcare facilities, SCP Health is a leader in clinical practice management spanning the entire continuum of care, including emergency medicine, hospital medicine, wellness, telemedicine, intensive care, and ambulatory care.

Why you will love working here:

- Strong track record of providing excellent work/life balance.

- Comprehensive benefits package and competitive compensation.

- Commitment to fostering an inclusive culture of belonging and empowerment through our core values - collaboration, courage, agility, and respect.

JOB DESCRIPTION:

  • Design, develop, and lead the end-to-end process of onboarding new, converting providers, ensuring all requirements are met within established timeframes.
  • Ensure timely and effective coordination with both internal and external stakeholders.
  • Effectively work with internal teams (e.g., operations, compliance, and legal) and external stakeholders (e.g., providers and hospital clients) to align program goals and deliverables.
  • Develop and manage program objectives, detailed project plans, including timelines, milestones, and resource allocation to ensure successful program implementation.
  • Identify potential risks and develop mitigation strategies to ensure seamless program execution.
  • Continuously assess and improve onboarding processes to enhance efficiency and stakeholder satisfaction.
  • Develop and provide regular updates to leadership and stakeholders on program progress, risks, and outcomes.
  • Ensure all provider onboarding activities comply with organizational policies, industry standards, and regulatory requirements.

Knowledge, Skills, and Abilities:

  • Proven ability to effectively manage multiple priorities and complex projects simultaneously.
  • Knowledge of productivity tools (e.g., MS Project, Asana, or similar) with proven record of practical application
  • Excellent analytical, strategic conceptual thinking, strategic planning and execution skills.
  • Strong business acumen and industry knowledge.
  • Excellent attention to detail, organizational, time management and follow-up skills.
  • Excellent communication and interpersonal skills to engage with diverse stakeholders.
  • Solution oriented with advanced problem-solving skills and a proactive approach to addressing challenges.

EDUCATION:

  • Bachelor's degree in Healthcare Administration, Business, Information Technology, related field, or equivalent work experience.

WORK EXPERIENCE/QUALIFICATIONS:

  • Minimum of 8 years of progressive experience in program management, project management, or similar field.
  • 2 or more years of direct project leadership.
  • Proficiency in project management tools and data visualization platforms (e.g., MS Project, Tableau, Power BI).

CERTIFICATES AND LICENSES:

  • Project Management Institute Certification (PMP, PgMP, PfMP, ACP, etc.)

PRIMARY LOCATION:

  • SCP Office Location: Atlanta, GA; Lafayette, LA; Dallas, TX; Traverse City, MI

SECONDARY LOCATION(S):

  • Remote

Pay Range:

110,591.00 - 163,704.00 USD annually

This range represents the anticipated base salary for this role. Actual compensation will be determined based on experience, qualifications, and internal equity considerations.

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We offer a comprehensive benefits package designed to support your health, financial well-being, and work-life balance, including medical dental, vision insurance, a 401(k) plan with a company match, paid time off and holidays, professional development support, and employee wellness resources.

Visit our website for further information.https://myscpbenefits.com/

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What SCP Health employees say

Pay

Benefits

Hours and flexibility

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About SCP Health

Sourced by ZipRecruiter

At our core, we work to bring hospitals and healers together in the pursuit of clinical effectiveness. With a portfolio of over 8 million patients, 7500 providers, 30 states, and 400 healthcare facilities, SCP Health is a leader in clinical practice management spanning the entire continuum of care, including emergency medicine, hospital medicine, wellness, telemedicine, intensive care, and ambulatory care.

Industry

Hospitals

Company size

5,001 - 10,000 Employees

Headquarters location

Atlanta, GA, US

Social media

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