Develop strong and trusted relationships with customers throughout the implementation project ... Collaborate with other departments, including Product, Development, DevOps, and Management, to ...
Develop strong and trusted relationships with customers throughout the implementation project ... Collaborate with other departments, including Product, Development, DevOps, and Management, to ...
Develop strong and trusted relationships with customers throughout the implementation project ... Collaborate with other departments, including Product, Development, DevOps, and Management, to ...
Quick apply
Develop strong and trusted relationships with customers throughout the implementation project ... Collaborate with other departments, including Product, Development, DevOps, and Management, to ...
The technical backbone behind every successful implementation First time hearing about Professional ... Consulting experience is a must, with proven ability to operate in client-facing roles and manage ...
Quick apply
The technical backbone behind every successful implementation First time hearing about Professional ... Consulting experience is a must, with proven ability to operate in client-facing roles and manage ...
... improving risk management, quality and revenue growth. Ready to help us deliver results that ... Implement and troubleshoot DICOM image workflows (storage, routing, query/retrieve, lifecycle ...
... improving risk management, quality and revenue growth. Ready to help us deliver results that ... Implement and troubleshoot DICOM image workflows (storage, routing, query/retrieve, lifecycle ...
Develop and maintain detailed project plans and implementation roadmaps * Ensure projects are ... Manage stakeholder expectations and proactively resolve delivery issues and risks Cross-Functional ...
Develop and maintain detailed project plans and implementation roadmaps * Ensure projects are ... Manage stakeholder expectations and proactively resolve delivery issues and risks Cross-Functional ...
... wide implementation of security policy initiatives. This role is primarily responsible for ... Your specific and critical responsibility will be to manage projects effectively, ensure that all ...
... wide implementation of security policy initiatives. This role is primarily responsible for ... Your specific and critical responsibility will be to manage projects effectively, ensure that all ...
... wide implementation of security policy initiatives. This role is primarily responsible for ... Your specific and critical responsibility will be to manage projects effectively, ensure that all ...
... wide implementation of security policy initiatives. This role is primarily responsible for ... Your specific and critical responsibility will be to manage projects effectively, ensure that all ...
... wide implementation of security policy initiatives. This role is primarily responsible for ... Your specific and critical responsibility will be to manage projects effectively, ensure that all ...
... wide implementation of security policy initiatives. This role is primarily responsible for ... Your specific and critical responsibility will be to manage projects effectively, ensure that all ...
Manage end-to-end delivery of eprocurement implementations (e.g., Coupa, SAP Ariba, Ivalua), across design, build, testing, and deployment * Gather and translate business requirements into functional ...
Manage end-to-end delivery of eprocurement implementations (e.g., Coupa, SAP Ariba, Ivalua), across design, build, testing, and deployment * Gather and translate business requirements into functional ...
Co-op Education Manager, iSchool & Undergrad
CA$6.9K - CA$9.9K/mo
Tasks include designing and implementing strategies to recruit students, facilitating comprehensive ... Designs and manages the student admission process, including application, interview and development ...
Co-op Education Manager, iSchool & Undergrad
CA$6.9K - CA$9.9K/mo
Tasks include designing and implementing strategies to recruit students, facilitating comprehensive ... Designs and manages the student admission process, including application, interview and development ...
Intermediate Onboarding Consultant
Vancouver, BC · On-site
CA$67K - CA$69K/yr
Independently manage and execute complex client implementations and assigned internal projects, including proactive risk management and scope control. * Act as the Primary Relationship Owner for high ...
Quick apply
Intermediate Onboarding Consultant
Vancouver, BC · On-site
CA$67K - CA$69K/yr
Independently manage and execute complex client implementations and assigned internal projects, including proactive risk management and scope control. * Act as the Primary Relationship Owner for high ...
Intermediate Onboarding Consultant
CA$67K - CA$69K/yr
Independently manage and execute complex client implementations and assigned internal projects, including proactive risk management and scope control. * Act as the Primary Relationship Owner for high ...
Intermediate Onboarding Consultant
CA$67K - CA$69K/yr
Independently manage and execute complex client implementations and assigned internal projects, including proactive risk management and scope control. * Act as the Primary Relationship Owner for high ...
Implement & manage internal control procedures. * Coordinate & manage internal and external audits. * Develop annual budgets and quarterly forecasts in concert with the respective business partners.
Implement & manage internal control procedures. * Coordinate & manage internal and external audits. * Develop annual budgets and quarterly forecasts in concert with the respective business partners.
Senior Manager Supply Chain Please note: This position requires 100% in-office presence in our ... Establish and implement methods and best practices related toinventory control, material flow, and ...
Senior Manager Supply Chain Please note: This position requires 100% in-office presence in our ... Establish and implement methods and best practices related toinventory control, material flow, and ...
Salary: 150,000-170,000 Director, Implementation and Professional Services Fatigue Science has developed the worlds leading predictive fatigue management information system, enhancing productivity ...
Quick apply
Salary: 150,000-170,000 Director, Implementation and Professional Services Fatigue Science has developed the worlds leading predictive fatigue management information system, enhancing productivity ...
Director, Implementation and Professional Services Fatigue Science has developed the world's leading predictive fatigue management information system, enhancing productivity and safety in mining and ...
Director, Implementation and Professional Services Fatigue Science has developed the world's leading predictive fatigue management information system, enhancing productivity and safety in mining and ...
Director, Implementation and Professional Services Fatigue Science has developed the world's leading predictive fatigue management information system, enhancing productivity and safety in mining and ...
Quick apply
Director, Implementation and Professional Services Fatigue Science has developed the world's leading predictive fatigue management information system, enhancing productivity and safety in mining and ...
This role requires hands-on experience managing building systems, leading multidisciplinary teams ... Develop and implement business continuity strategies in collaboration with department heads.
Quick apply
This role requires hands-on experience managing building systems, leading multidisciplinary teams ... Develop and implement business continuity strategies in collaboration with department heads.
Manager, Operations
Vancouver, BC · On-site
CA$100K - CA$130K/yr
Work with the Sales Manager to create and implement sales and profitability strategies that establish and maintain robust account plans. * Ensure optimal staffing and provide effective direction ...
Manager, Operations
Vancouver, BC · On-site
CA$100K - CA$130K/yr
Work with the Sales Manager to create and implement sales and profitability strategies that establish and maintain robust account plans. * Ensure optimal staffing and provide effective direction ...
Operations Manager
Burnaby, BC · On-site
$70K - $85K/yr
Implement inventory tracking systems and best practices to ensure accurate stock levels and efficient order fulfillment processes. * Logistics and Supply Chain Management: * Optimize logistics ...
Quick apply
Operations Manager
Burnaby, BC · On-site
$70K - $85K/yr
Implement inventory tracking systems and best practices to ensure accurate stock levels and efficient order fulfillment processes. * Logistics and Supply Chain Management: * Optimize logistics ...
Implementation Manager information
See Vancouver, BC salary details
$39.2K - $47.7K
3% of jobs
$47.7K - $56.3K
9% of jobs
$56.3K - $64.8K
12% of jobs
$65.7K is the 25th percentile. Wages below this are outliers.
$64.8K - $73.4K
13% of jobs
The median wage is $79.6K / yr.
$73.4K - $81.9K
18% of jobs
$81.9K - $90.4K
10% of jobs
$97.4K is the 75th percentile. Wages above this are outliers.
$90.4K - $99K
13% of jobs
$99K - $107.5K
8% of jobs
$107.5K - $116.1K
8% of jobs
$116.1K - $124.6K
4% of jobs
$124.6K - $133.2K
3% of jobs
$39.2K
$85.2K
$133.2K
How much do implementation manager jobs pay per year?
What are the key skills and qualifications needed to thrive as an implementation manager, and why are they important?
How does an implementation manager typically collaborate with clients and internal teams during a project rollout?
How much do implementation managers make?
What does an implementation manager do?
What is the difference between Implementation Manager vs Project Coordinator?
| Aspect | Implementation Manager | Project Coordinator |
|---|---|---|
| Responsibilities | Oversees project deployment, manages teams, ensures client requirements are met | Supports project tasks, schedules meetings, updates project documentation |
| Required Skills | Project management, leadership, technical knowledge | Organizational skills, communication, basic project management |
| Certifications | PMP, Agile certifications often preferred | Certifications less common, focus on organizational skills |
| Work Environment | Client-facing, cross-functional teams, often in tech or consulting | Office-based, supporting project teams in various industries |
The Implementation Manager focuses on leading project deployment and managing teams to ensure successful implementation, often requiring technical expertise and leadership skills. In contrast, the Project Coordinator provides support to project teams, handling scheduling and documentation. While both roles require strong organizational skills, Implementation Managers typically have more responsibility for project outcomes and client interaction.
Is implementation manager the same as project manager?
What is an implementation manager?
The primary responsibilities of an implementation manager are to introduce new systems, programs, and technologies into an organization. In this position, you draft an implementation strategy to ensure the new information system is right for the company’s goals. Other job duties include team management, creating work plans, and ensuring each process works smoothly. Technical skills are essential even though the career doesn’t entail creating programs or technology. Key qualifications for an implementation manager job are a bachelor’s degree in computer science or a related field, management experience, and excellent communication skills.

Full-time
Medical, Dental, Retirement, PTO
Posted 16 days ago
Job description
Our Business
FISPAN Services Inc. (FISPAN) is an Enterprise SaaS FinTech company that allows banks to deploy embedded financial products and services to create a seamless banking connection for their corporate clients. Our product aims to provide instant scale and reach for banks who want to remove friction and add value by enabling their commercial banking clients to access banking services through their preferred ERP / accounting platform.
Founded in 2016 and headquartered in downtown Vancouver, FISPAN is on a mission to create the best product in the FinTech industry and fundamentally change the way that companies bank. Being the market leader in ERP Banking, we work with the world's Tier 1 banks with assets exceeding $3T, including J.P. Morgan Chase, Wells Fargo, TD and Bank of Montreal.
We are looking for dynamic and passionate individuals to join our high performance team and contribute to our rapid growth and exciting journey.
Key Responsibilities
- Provide exceptional customer service experience by providing support for new FISPAN users in the implementation of FISPAN's products
- Develop strong and trusted relationships with customers throughout the implementation project
- Become the technical subject matter expert (SME) for FISPAN's products and services
- Effectively and proactively troubleshoot errors occurring during the customer onboarding process
- Respond to all internal and external stakeholder questions and concerns with a high level of professionalism
- Collaborate with other departments, including Product, Development, DevOps, and Management, to build customer feedback loops and drive constant improvement.
- Document customer communications and recurring technical issues to support product quality programs and product development
- Contribute to Support Knowledge Base Articles and FAQ's
- Contribute to customer success initiatives when needed
- Support more advanced initiatives such as Bank Success Ownership (BSO after 4-6 months, etc.)
What you Need
- Two years experience in a customer or client facing role. (i.e. Customer Success)
- Experience with implementing SaaS or similar products for large enterprise users is a bonus
- Strong aptitude with an ability to learn new technologies quickly
- Excellent written and verbal English proficiency
- Self-motivated, confident, competitive, detailed-oriented, and big appetite for high achievement
- Available to work flexible hours/shifts (as early as 5am PST), including on-call and Canadian statutory holidays
- Superb customer service skills
- Interested in technology and how money gets from point A to Point B.
- A second language not necessary but is an asset
- Someone who is wanting to make an opportunity their own
- Looking for growth potential in the role and organization
Why Work With Us?
Visionary Team, Proven Results
Our leadership bench bringsdeep, collective experiencein scaling high-growth FinTech companies through major funding cycles and critical market inflection points. This expertise creates a stable foundation, allowing you to focus on building and innovating. You will benefit directly from mentorship, expand your professional network, and learn the strategic decision-making processes required to lead a global, mature technology company.
Accelerated Career Ownership & DEI Commitment
We are an emerging high-growth company, and that means your career trajectory here is accelerated. Our employees are immediately given a high level of ownership and autonomy over complex, impactful projects.
As FISPAN continues to grow, we are committed to celebrating diversity, endorsing equity, and encouraging inclusion. We strive to eliminate bias throughout our recruitment process and build a culture where everyone feels they belong and can contribute their best work.
Strategic Total Rewards & Wellbeing
We invest in your success. Our total compensation packages are designed to be highly competitive, including a semi-annual bonus plan that give you a true stake in our future. Beyond your compensation, you benefit from:
- Best-in-Class Equipment: The most modern MacBook and Apple equipment.
- Prime Location: Our downtown Vancouver office offers coastal views and access to the building fitness center.
- Flexibility: Generous benefits, including a family leave top-up program and our Work-From-Anywhere policy.
Purpose-Driven Culture & Prime Perks
Our culture is the foundation of our success. We operate with a "we over me" mentality, fostering strong, collaborative bonds built on Trust and Candor. You will also enjoy: fully stocked cupboards, weekly catered team lunches, and daily JJ Bean coffee runs to keep your energy high and your wallet happy.
Compensation Package
FISPAN believes in an atmosphere and culture when innovation can flourish, collaboration and teamwork are valued and transparency is at the core of it all. We want our employees to see how the ideas they help generate today have an impact on how we do business tomorrow.With that, the hiring salary range for this position is $55,000-$60,000annually; the base pay offered is based on comparable market data from companies of similar employee size, revenue and location.As part of our total rewards offering, permanent employees in this position may be eligible for our competitive semi-annual bonus program, subject to program eligibility requirements.
At FISPAN, we reward employees for achieving their objectives, going beyond the requirements of their job, demonstrating leadership, fostering innovation and advancing the organization as a whole. We value talented people of all backgrounds and characteristics that share our vision of being the number one platform for the business banking ecosystem.
Other components of our total rewards offerings include support of career development, wellbeing, and personal growth.
- Extended health and dental benefits
- Paid time off
- Savings and retirement plan matching
- Parenthood top-up
- Mentorship programs, and leadership series (to name a few)
Note: The incentive programs, benefits, and perks have certain eligibility requirements and may vary, only be partially or not at all available based on criteria such as location, employment status, etc. We'll be happy to clarify eligibility for interviewing candidates.
Diversity, Equity & Inclusion
As FISPAN continues to grow, we are committed to celebrating diversity, endorsing equity, and encouraging inclusion. This starts in the recruitment process. All job postings are first evaluated in a gender-decoding platform to ensure fair candidate pools. Human Resources and hiring managers also engage in blind hiring and resume review practices to ensure we are being objective and mitigating any potential biases.