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Implementation Manager Jobs in Towson, MD (NOW HIRING)

Gross, Mendelsohn & Associates, P.A.

Key Responsibilities Implementation Leadership * Lead full lifecycle Microsoft Dynamics 365 ... Client Relationship Management * Serve as a primary point of contact for assigned ERP consulting ...

APGFCU

Manager, Service Desk

Edgewood, MD · On-site +1

Develop, implement and maintain Key Performance Indicators (KPIs) and Service Level Agreements (SLAs) focusing on response times, resolution times and user satisfaction. * Manage the Service Desk ...

APG Federal Credit Union

Manager, Service Desk

Edgewood, MD · On-site

$74 - $125.80/hr

Develop, implement and maintain Key Performance Indicators (KPIs) and Service Level Agreements (SLAs) focusing on response times, resolution times and user satisfaction.* Manage the Service Desk team ...

Pwc

Oracle Cloud CPQ Implementation Director

Baltimore, MD · On-site

$155K - $410K/yr

Industry/Sector Not Applicable Specialism Oracle Management Level Director & Summary The Opportunity As an Oracle Cloud CPQ Implementation Director, you will lead the charge in optimizing operational ...

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Implementation Manager information

See Towson, MD salary details

$37.4K

$99.2K

$160.9K

How much do implementation manager jobs pay per year?

As of Sep 5, 2026, the average yearly pay for implementation manager in Towson, MD is $99,170.00, according to ZipRecruiter salary data. Most workers in this role earn between $72,300.00 and $115,900.00 per year, depending on experience, location, and employer.

What does an implementation manager do?

An Implementation Manager is responsible for overseeing the deployment and integration of new systems, products, or services within a company or for clients. They coordinate between different teams, manage project timelines, and ensure that all requirements are met for a successful rollout. Their role involves problem-solving, communication, and ensuring customer satisfaction throughout the implementation process. Implementation Managers often work closely with clients to understand their needs and tailor the implementation accordingly.

What is an implementation manager?

The primary responsibilities of an implementation manager are to introduce new systems, programs, and technologies into an organization. In this position, you draft an implementation strategy to ensure the new information system is right for the company’s goals. Other job duties include team management, creating work plans, and ensuring each process works smoothly. Technical skills are essential even though the career doesn’t entail creating programs or technology. Key qualifications for an implementation manager job are a bachelor’s degree in computer science or a related field, management experience, and excellent communication skills.

How does an implementation manager typically collaborate with clients and internal teams during a project rollout?

An Implementation Manager serves as the main liaison between clients and various internal departments, such as project management, technical support, and product development. During a project rollout, they coordinate meetings, clarify client requirements, and ensure all stakeholders are aligned with the project timeline and objectives. This role often involves resolving issues quickly, managing expectations, and providing regular status updates to both clients and internal teams to ensure a smooth and successful implementation.

What are the key skills and qualifications needed to thrive as an implementation manager, and why are they important?

To thrive as an Implementation Manager, you need strong project management skills, technical acumen relevant to the industry, and a bachelor's degree in business, IT, or a related field. Familiarity with project management tools like Jira or Asana, CRM systems, and certifications such as PMP or Agile can be highly beneficial. Excellent communication, problem-solving, and stakeholder management skills set top performers apart in this role. These skills ensure successful project delivery, client satisfaction, and seamless coordination across teams during complex implementations.

What is the difference between Implementation Manager vs Project Coordinator?

AspectImplementation ManagerProject Coordinator
ResponsibilitiesOversees project deployment, manages teams, ensures client requirements are metSupports project tasks, schedules meetings, updates project documentation
Required SkillsProject management, leadership, technical knowledgeOrganizational skills, communication, basic project management
CertificationsPMP, Agile certifications often preferredCertifications less common, focus on organizational skills
Work EnvironmentClient-facing, cross-functional teams, often in tech or consultingOffice-based, supporting project teams in various industries

The Implementation Manager focuses on leading project deployment and managing teams to ensure successful implementation, often requiring technical expertise and leadership skills. In contrast, the Project Coordinator provides support to project teams, handling scheduling and documentation. While both roles require strong organizational skills, Implementation Managers typically have more responsibility for project outcomes and client interaction.

How much do implementation managers make?

Implementation managers typically earn a median salary of around $85,000 to $120,000 annually, depending on experience, industry, and company size. In larger markets, such as major metropolitan areas, salaries can be higher, especially for those with certifications or specialized skills in project management tools like PMP or Agile methodologies.
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Implementation Manager jobs near you

Cybersecurity Implementation Engineer

Revolutional, LLC

Baltimore, MD • Remote

$135/hr

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Posted 3 days ago

New

Job description

Revolutional delivers advanced technology solutions and mission support to federal agencies across civilian, health, and national security environments. We apply modern capabilities, including AI/ML, cloud, cybersecurity, and IT modernization to solve complex challenges, enable faster and more secure operations, and drive measurable mission outcomes.

We are redefining how federal technology gets built and delivered by operating with a product mindset, prioritizing speed, ownership, and execution over bureaucracy.

Cybersecurity Implementation Engineer

Location: United States (Remote)

Terms: Full-time

Clearance: Public Trust

Salary: $135-155k DOE

Travel: 0-10%

Position Description

We have an exciting opportunity for a Cybersecurity Implementation Engineer to join our growing team. As a Cybersecurity Implementation Engineer, you will play a critical role in supporting the mission of the Department of Veterans Affairs (VA) deploying DTEX User and Entity Behavior Analytics (UEBA) tools across multiple environments. The role requires a strong understanding of both security principles and the technical intricacies of cloud, on-premises, and hybrid infrastructures.

Veterans are encouraged to apply.

What You'll Do

As a Cybersecurity Implementation Engineer:

  • The primary duty is to lead the end-to-end technical deployment of the DTEX platform (lightweight endpoint collectors/forwarders, management consoles, and analytics servers) across Windows, macOS, and Linux endpoints. This will be done alongside DTEX Networks SMEs.
  • The role requires the engineer to design and execute silent, scalable deployment strategies using enterprise software distribution tools (e.g., Microsoft Intune, SCCM, Ansible) while ensuring zero degradation to host system performance.
  • Identify and document required network paths, firewall rules, and proxy/TLS inspection exceptions for agent-to-management-server and management-server-to-cloud communication across on-prem sites, Azure Government, AWS GovCloud, and SaaS/PaaS boundaries; author and submit firewall change requests through VA's change process.
  • Coordinate with endpoint security/allowlisting teams to establish necessary application-control allowlist entries and AV/EDR exclusions (e.g., CrowdStrike, Microsoft Defender) so the DTEX agent installs and runs cleanly without triggering false positives.
  • A part of the job is to implement and enforce DTEX's "Privacy-by-Design" masking and anonymization features to ensure metadata collection complies with regulatory requirements (GDPR, HIPAA) and internal privacy guidelines.
  • The Implementation Engineer will act as a subject matter expert for post-deployment issues. They perform fault isolation and root cause analysis to diagnose and resolve complex technical problems related to DTEX functionality, integration, or performance. This can involve troubleshooting support and providing technical assistance as needed.
  • The role involves integrating DTEX telemetry and high-fidelity alerts with existing SOC tooling, including SIEM (Splunk, Microsoft Sentinel, Elastic) and SOAR platforms via REST APIs and Webhooks.
  • Operations and Maintenance will require, monitoring endpoint agent health, performance, and fleet connectivity; lead troubleshooting of agent conflicts, missing telemetry, or local environment issues. Engineer will be required to maintain complete deployment documentation, architectural diagrams, and operational runbooks for tier-1/tier-2 support handover. Engineer will need to participate in DR tabletop exercises.
  • The lead will serve as the primary technical liaison with DTEX Professional Services and Customer Success for platform upgrades, feature requests, and issue resolution. Lead will also serve as a liaison between the FW team to manage and maintain FW exceptions.

What You Bring (Required Qualifications):

  • Bachelor's Degree or higher - equivalent experience may be considered in lieu of a degree.
  • 7+ years of implementing cybersecurity software tools. Preferably in a federal environment.
  • Strong understanding of UEBA tools and there configuration.
  • Experience with Agile project management methods and frameworks such as SCRUM and SAFe is preferred.
  • Working knowledge of program/project management software (Microsoft Project, Jira, Microsoft 365/Teams applications, etc.).
  • Exceptional written and verbal communication skills.
  • Strong planning, organizational, and time management skills.
  • Exceptional analytical and conceptual thinking skills.
  • Strong leadership skills and ability to work collaboratively with a team of peers.

We Value (Differentiators):

  • Masters degree is a plus
  • Knowledge of DTEX is a plus.
  • Related cybersecurity certifications.

___________________________________________________________________________________________________________

Here at Revolutional we are pleased to have been repeatedly recognized for our outstanding work culture, the innovative work we do, and the employees on our team who make a difference each day.  Some of these recognitions include:  

  • Recognized as a Top 20 "Best Place to Work in Virginia"
  • Recipient of Department of Labor's HireVets Gold Medallion
  • Great Place to Work Certification for five years running
  • A Virginia Chamber of Commerce Fantastic 50 company
  • A Northern Virginia Technology Council Tech 100 company 
  • Inc. 5000 list of fastest growing companies for eleven years
  • Two-time SBA SBIR Tibbett's Award winner
  • Virginia Values Veterans (V3) Certification

We recognize that every bit of our success is the result of our teams of hard-working, motivated, and innovative professionals who are proud to call themselves part of the Revolutional family!   In addition to competitive compensation, a family-focused culture, and a dynamic, productive work environment, we offer all full-time employees a variety of benefits including, but not limited to

  • Traditional and HSA- eligible medical insurance plans 
  • 100% employer-paid dental and vision insurance options 
  • 100% employer-sponsored STD, LTD, and life insurance
  • 5% 401(k) company matching
  • Flexible-schedules and teleworking options
  • Paid holidays and PTO Accrual Plans
  • Paid Parental Leave
  • Professional development and career growth opportunities 
  • Team and company-wide events, recognition, and appreciation-- and so much more! 

Check out our Revolutional | LinkedIn to find out a little more about who we are and if we are the right next step for your career!   

Revolutional is an Equal Opportunity Employer providing equal employment opportunity to all employees and applicants for employment without regard to race, color, religion, national origin, age, gender, gender identity, sexual orientation, disability, or genetics. Revolutional does and will take affirmative action to employ and advance in employment individuals with disabilities and protected veterans.  To perform the above job successfully, an individual must possess the knowledge, skills, and abilities listed; meet the education and work experience required; and must be able to perform each essential duty and responsibility satisfactorily.  Other duties in addition to those listed may be assigned as necessary to meet business needs.  Reasonable accommodation will be made to enable an applicant with a disability to successfully apply for and/or perform the essential duties of the job.  If you are in need of an accommodation, please contact HR@revolutional.com.  

"Know Your Rights: Workplace Discrimination is Illegal" Poster | U.S. Equal Employment Opportunity Commission