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Implementation Manager Jobs in Flower Mound, TX (NOW HIRING)

Billee.AI

Director of Implementation

Dallas, TX · Remote

You'll typically be managing several concurrent implementations at once, each at a different stage, each with its own quirks. This role is a fit for someone who genuinely enjoys the intersection of ...

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Implementation Manager information

See Flower Mound, TX salary details

$35.8K

$95K

$154.1K

How much do implementation manager jobs pay per year?

As of Sep 3, 2026, the average yearly pay for implementation manager in Flower Mound, TX is $94,953.00, according to ZipRecruiter salary data. Most workers in this role earn between $69,300.00 and $111,000.00 per year, depending on experience, location, and employer.

What does an implementation manager do?

An Implementation Manager is responsible for overseeing the deployment and integration of new systems, products, or services within a company or for clients. They coordinate between different teams, manage project timelines, and ensure that all requirements are met for a successful rollout. Their role involves problem-solving, communication, and ensuring customer satisfaction throughout the implementation process. Implementation Managers often work closely with clients to understand their needs and tailor the implementation accordingly.

What is an implementation manager?

The primary responsibilities of an implementation manager are to introduce new systems, programs, and technologies into an organization. In this position, you draft an implementation strategy to ensure the new information system is right for the company’s goals. Other job duties include team management, creating work plans, and ensuring each process works smoothly. Technical skills are essential even though the career doesn’t entail creating programs or technology. Key qualifications for an implementation manager job are a bachelor’s degree in computer science or a related field, management experience, and excellent communication skills.

How does an implementation manager typically collaborate with clients and internal teams during a project rollout?

An Implementation Manager serves as the main liaison between clients and various internal departments, such as project management, technical support, and product development. During a project rollout, they coordinate meetings, clarify client requirements, and ensure all stakeholders are aligned with the project timeline and objectives. This role often involves resolving issues quickly, managing expectations, and providing regular status updates to both clients and internal teams to ensure a smooth and successful implementation.

What are the key skills and qualifications needed to thrive as an implementation manager, and why are they important?

To thrive as an Implementation Manager, you need strong project management skills, technical acumen relevant to the industry, and a bachelor's degree in business, IT, or a related field. Familiarity with project management tools like Jira or Asana, CRM systems, and certifications such as PMP or Agile can be highly beneficial. Excellent communication, problem-solving, and stakeholder management skills set top performers apart in this role. These skills ensure successful project delivery, client satisfaction, and seamless coordination across teams during complex implementations.

What is the difference between Implementation Manager vs Project Coordinator?

AspectImplementation ManagerProject Coordinator
ResponsibilitiesOversees project deployment, manages teams, ensures client requirements are metSupports project tasks, schedules meetings, updates project documentation
Required SkillsProject management, leadership, technical knowledgeOrganizational skills, communication, basic project management
CertificationsPMP, Agile certifications often preferredCertifications less common, focus on organizational skills
Work EnvironmentClient-facing, cross-functional teams, often in tech or consultingOffice-based, supporting project teams in various industries

The Implementation Manager focuses on leading project deployment and managing teams to ensure successful implementation, often requiring technical expertise and leadership skills. In contrast, the Project Coordinator provides support to project teams, handling scheduling and documentation. While both roles require strong organizational skills, Implementation Managers typically have more responsibility for project outcomes and client interaction.

How much do implementation managers make?

Implementation managers typically earn a median salary of around $85,000 to $120,000 annually, depending on experience, industry, and company size. In larger markets, such as major metropolitan areas, salaries can be higher, especially for those with certifications or specialized skills in project management tools like PMP or Agile methodologies.
More about Implementation Manager jobs

What cities near Flower Mound, TX are hiring for Implementation Manager jobs?

Cities near Flower Mound, TX with the most Implementation Manager job openings:

Implementation Manager jobs near you
Infographic showing various Implementation Manager job openings in Flower Mound, TX as of August 2026, with employment types broken down into 90% Full Time, 9% Part Time, and 1% Contract. Highlights an 81% Physical, 2% Hybrid, and 17% Remote job distribution, with an average salary of $94,953 per year, or $45.7 per hour.

Director of Customer Implementation

Curantis Solutions

Addison, TX • On-site

$150 - $210/hr

Other

Posted 7 days ago

Job description

Position:Director of Customer Implementation

Location: Addison, TX

Job Id:233

# of Openings:1

Position Overview
Are you a customer implementation leader who knows how to turn a signed contract into a thriving, long-term partnership? Do you thrive in a fast-paced, entrepreneurial environment where you're building the team and the playbook at the same time? Join Curantis Solutions—a cloud-native software company built for hospice and palliative care—and lead the team that gives our customers a seamless, confidence-building start with our software.


About the Role
As our Director of Customer Implementation, you'll provide day-to-day and strategic leadership for how new customers onboard onto Curantis. You'll manage a team of Implementation Managers, personally stay hands-on with key customer implementations, and define and refine the methodologies that make onboarding successful and repeatable.


You'll work in close collaboration with our Training team on planning and execution, and you'll partner with Sales, Product, Engineering, and Customer Success to keep the customer journey aligned from contract through go-live and beyond—bringing a blend of operational excellence, customer relationship management, and technical understanding to every engagement.


This role thrives in our small company culture where everyone wears multiple hats, contributes ideas, and drives continuous improvement.


What You'll Do

  • Manage and mentor a team of Implementation Managers, fostering a culture of continuous learning and improvement
  • Support your team's growth through consistent one-on-ones, performance conversations, goal-setting, and quarterly and annual reviews
  • Interview candidates and contribute to hiring decisions as the team grows
Customer Implementation & Delivery
  • Personally manage a portfolio of key customer implementations from kickoff through go-live, serving as a senior point of contact throughout
  • Define and implement scalable onboarding strategies and methodologies that drive successful, repeatable project delivery
  • Allocate resources based on project demands and help clear roadblocks so your team can move fast
  • Ensure customers have a positive, confidence-building experience during implementation that sets the foundation for long-term partnership
Cross-Functional Collaboration
  • Collaborate closely with the Training team on planning and execution to ensure a smooth, well-coordinated customer experience
  • Work with the Billing team to make sure implementations set customers up for clean claims and a healthy revenue cycle from day one
  • Collaborate with Sales, Product, Engineering, and Customer Success to ensure alignment and knowledge transfer throughout the customer lifecycle
  • Jump in on company-wide initiatives—because in a small company, everyone contributes beyond their core role
What You'll Need
  • 5+ years of experience in customer onboarding, customer support, or customer success, including 5+ years in a leadership role
  • Hospice experience—you understand the workflows, regulations, and operational realities our customers face
  • Proven experience managing complex customer implementations in a SaaS, tech, or B2B services environment
  • A track record fostering strong partnerships with Sales and Product Management to meet customer needs
  • Experience thriving in a technology, high-growth start-up environment
  • Proficiency with Microsoft Office
  • Bachelor's degree in Business, Communications, or a related field
Major Plus
  • Palliative care experience alongside your hospice background
  • Experience in EHR/EMR or healthcare software
  • High-level understanding of claims management and revenue cycle workflows
  • Working knowledge of JIRA Service Desk or a similar tool
  • Experience using AI-enabled tools to accelerate your work
What Makes You Successful Here

The ideal candidate:

  • Knows customer onboarding inside and out—the methodologies, the relationships, and what makes a launch stick
  • Is a strategic and critical thinker who can spot interdependencies between issues and outcomes before they become problems
  • Communicates clearly and builds relationships at every level, including executive leadership
  • Leads and develops people well—coaching, mentoring, and managing conflict with a steady hand
  • Is an entrepreneurial self-starter who sees problems and fixes them without being asked
  • Is flexible and adaptable—when priorities shift or someone needs help, you pivot
  • Embraces technology and AI as productivity boosters, not threats
  • Listens and collaborates well with sales, implementation, product, and support teams
Why Join Curantis?

At Curantis, your leadership directly shapes whether hospice and palliative care organizations start their journey with us on solid footing. You'll build the team, refine the playbook, and see the direct impact of your work on organizations serving patients and families in their most vulnerable moments. If you want ownership, autonomy, and the chance to lead something meaningful in a supportive small-team environment, this is it.

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